the supplied icloud was unable to unlock this volume

THE GOAL A few lines below this value, youll find the UUID. Throughout her 3 years of experience, Jessica has written many informative and instructional articles in data recovery, data security, and disk management to help a lot of readers secure their important documents and take the best advantage of their devices. Use a different WiFi network or ethernet connection. I definitely turned it off (and no one else has access to my Mac). Press J to jump to the feed. I know my password is correct because it wouldn't have prompted me to unlock account. Organize a number of different applicants using an ATS to cut down on the amount of unnecessary time spent finding the right candidate. (. User profile for user: After connecting to Wifi and entering Apple ID credentials, it says 'There was an error connecting to the Apple ID server,' (I've read all over the internet that reconciling the system clock to the correct date/time resolves this. Do you recall if FileVault was enabled prior to this issue? So, I exited MacOS Recovery and the same prompt came. icon to be prompted with performing a reset by using your Recovery Key. Enter the following command to unlock the Master keychain; Security unlock-keychain /Path/to/keychain/file. iOS 16.3 iCloud Unlock!! But sometimes when I try this option it won't accept the password (yes the exact same password) I just get "Incorrect password". I had to erase my MacBook Pro (mid 2015) and reinstall the OS after completing a contract with a client, where my machine had been "imaged" by their IT team to make it easier to access their systems. It does seem to be asking for a password of a user account. Suddenly I got a message to reset my login password and if I go through all the process it ends with The supplied iCloud account was unable to unlock this volume MacBook Pro Posted on Apr 16, 2020 8:35 AM Reply I have this question too (37) All replies Page 1 of 1 BDAqua Level 10 (222,931 points) Which is why yours does t unlock it. Still having no luck? Suppose you didn't manually back up your Mac before the update; there's still a chance that you have a local APFS snapshot of your startup disk to restore to if you have configured Time Machine to back up to an external drive and back up your Mac automatically. Fix 5: Change your Apple ID password 6. Could the file password be corrupted? rev2023.3.1.43269. Apple Footer. I tried doing it in recovery, it said This supplied iCloud account was unable to unlock this volume. Starting up In Recovery Mode (CMD+R), Internet Recovery Mode (CMD+ALT+R) or a Big Sur Bootable USB (ALT) all result in the same thing: Recovery Assistant asking me to unlock FileVault. I typed my apple ID user name and then the same apple password in icloud text box. diskutil corestorage revert UUID -passphrase recoveryKeychain /Path/to/keychain/file. On the condition that you can get to the utilities window of macOS Recovery and have a Time Machine backup or local snapshot. I'm now locked out, says iCloud account unable to unlock this volume. Why did the Soviets not shoot down US spy satellites during the Cold War? I'll expain + recovery workaround inside!! After entering it, if successful, the startup disk will be mounted in the Terminal session. Big Sur Upgrade not Enough Free Space = Serious Issue & Possible Data Loss! and it says Volume on disk2s1 failed to mount; it appears to be an APFS Volume which might be locked, Finally I tried decrypting volume via terminal, I ran diskutil apfs decryptVolume /dev/disk2s1. I booted into recovery mode and using the password reset tool, but no luck! Hello, Otherwise, continue with the steps below. If your FileVaultMaster.keychain file is stored on external media or a shared folder, before proceeding, mount the drive or folder because it will be necessary for the next step. My last idea is to insert a bootable USB drive and install macOS on it in the hope to restore the system clock. Asks me to update my icloud and I cant log into it. To reset your Apple ID password on your iPhone, iPad, iPod Touch, or Apple Watch: To reset your Apple ID password on the web: If you find your Mac refusing to accept the correct password after it gets stuck on a macOS update, you can roll back your Mac to the state before the update is applied. I know this because I learned through trial and error that when you enter wrong password, it says "incorrect password" for step 3. diskutil corestorage unlockVolume UUID -recoveryKeychain /Path/to/keychain/file. The 'Macintosh HD' Startup Disk is encrypted in the Recovery Assistant. Where isn't your password working? It asks for an unlock password, but I have no idea what to enter. Advertisementsif(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'techgamin_com-leader-3','ezslot_7',179,'0','0'])};__ez_fad_position('div-gpt-ad-techgamin_com-leader-3-0');Read Also: Is 256GB enough for music? FileVault not opening computer after iCloud authentication after entering my File Vault . Any ideas? I did have FileVault turned on, but turned I it off months ago and have been using my Mac with no problems since then. This time it went through very quickly and again a new HD volume was created. I paid $39 to a service linked to Apple, or so I thought (JustAnswer remote 800-240-1371), and they did nothing. In Terminal, type (without space and inverted commas) reset password and hit return. Not sure. Looks like no ones replied in a while. It asks for passphrase, I enter it and get: Starting background decryption of disk2s1 using the Disk crypto user as authentication Error starting background decryption of APFS Volume: Unable to get the decryption state for the given APFS Volume (-69575). Thanks for the picture. Ask Different is a question and answer site for power users of Apple hardware and software. Quick summary: I tried to install Big Sur on a Macbook Pro (Retina, 13-inch, Mid 2014) but this failed and now I can't access it anymore. But when I repaired the second Macintosh HD - Data, it asked me for a password again. call Hi , I forgot my password and I tried to recover my password using Apple ID every time I login to my Apple ID it says supplied iCloud account was unable to unlock this volume I tried using command +r and command +s get the same result if anyone could help me out thanks, I cannot login in my icloud. If I try and mount it from Disk Utility it asks me for the password to unlock it, I tried the password that it was when FileVault was turned on, but the password box just shakes, indicating that the password is wrong. With the UUID, enter the following command to unlock the disk. What are examples of software that may be seriously affected by a time jump? Here are steps to use it to unblock iCloud: Step 1: Go to the website. . Turn off your Mac by holding down the power button for 5-10 seconds. Ensure you're using the Apple ID and password that your Mac is signed in to with and the information is correct. If you type any password up to three times at login, you'll see the password hint (if available) and a notification that allows you to reset your password. Planned Maintenance scheduled March 2nd, 2023 at 01:00 AM UTC (March 1st, Got a new iPhone - where am I supposed to receive the verification code? Apple disclaims any and all liability for the acts, PS I do get this option to "Reset Encrypted Data" when I click on "Forgot Password". Enter what's required to create a new password. Type your current password, then enter a new password and confirm it. Doing this allows you to enable unlock-capable users. Need pics of son who passed away. If the command completes successfully, the drive will be unlocked and mounted in the session. Password is the last iteration in my passbook, so it should be correct. Type in the code sent to your phone or trusted device if you're asked to. The old key sent to Apple will not be able to unlock your newly-encrypted disk. 9. Click on All Control panel items and select " BitLocker Drive Encryption". During what part of the startup process do you receive this message? Calling from Australia. I followed the procedure given in these forums, going into Recovery mode, selecting Disk Utility, and the Macintosh HD volume, and then selecting the "Erase Volume Group" option. I don't - Answered by a verified Mac Support Specialist. 5. Click "Restore from Time Machine" > Continue. You must log in or register to reply here. You are using an out of date browser. . Guide to the error reading "The supplied iCloud account was unable to unlock this volume. Called Apple Support. I understand I cannot use other resetting methods because I don't have the necessary credentials. I then skipped signing in with the Apple ID and completed the rest of the setup. JavaScript is disabled. Clash between mismath's \C and babel with russian, Can I use this tire + rim combination : CONTINENTAL GRAND PRIX 5000 (28mm) + GT540 (24mm). Question: Q: iCloud was Unable to Unlock this Volume More Less. Open System Settings and click on Apple ID. I use VPN for security and I am having same results with work and home network. Whether you are a Microsoft Excel beginner or an advanced user, you'll benefit from these step-by-step tutorials. Youre gonna have to have another Mac with Mojave later. I called Apple Support and we did several reset but no success. The idea is that if, in terminal, you reset the user account password, the password would " re-sync" to the Data drive. Did you create a password hint when you set up your Mac password? 3 years ago 9011 1 I use lastpass to manage passwords so I know my passwords are correct. We also went to the Disk Utility to unlock the harddrive but here it also wont accept the password. For more info, visit our. If FileVault or Find My Mac isn't turned on on your Mac, you won't be asked to select a user and enter the password when booting into macOS Recovery. Forgot your Mac password? It rejects incorrect passwords, so I know it actually connects when the Wifi credentials are entered correctly. We ask, as this error is related to the FileVault encryption process. 4. If you still see "The supplied iCloud account was unable to unlock this volume." No dice. Thanks. We're happy to share some information to help. The Mac does not start. . Advertisementsif(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'techgamin_com-large-mobile-banner-2','ezslot_4',175,'0','0'])};__ez_fad_position('div-gpt-ad-techgamin_com-large-mobile-banner-2-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'techgamin_com-large-mobile-banner-2','ezslot_5',175,'0','1'])};__ez_fad_position('div-gpt-ad-techgamin_com-large-mobile-banner-2-0_1'); .large-mobile-banner-2-multi-175{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:250px;padding:0;text-align:center !important;}We hope these steps helped you. 2534 (ALDI) Free for ALDImobile customers calling from their mobile. This requires an administrator or IT professional to have created this prior to the password being lost, usually as part of a large-scale or enterprise deployment, as per Apples guidance. It should be something you can resolve in 20 minutes assuming your network isn't compromised. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of joewalls123, If I boot into recovery mode, open Disk Utility and click info for Macintosh HD under File System it says "APFS (Encrypted)" - But again FiltVault, If I try and mount it from Disk Utility it asks me for the password to unlock it, I tried the password that it, Unlock or decrypt an encrypted APFS boot drive from the command line | Der Flounder, It then asks for the Passphrase, so I enter it and then get, Enter password for other MacBook Pro when signing in with Apple ID. Method 1: Re-sign in Your Apple ID on iCloud Method 2: Make Sure That You Have a Good Wi-Fi Network Method 3: Reset Network Settings to Fix "Apple ID Verification Failed" Method 4: Update iOS System Method 5: Turn Off "iCloud Backup" Option Method 6: Fix Verification Failed Error with iOS System Recovery ask a new question. However, following the steps in the above post, I cannot see the unlinked old partition in the Disk Utility, only a single HD - Data volume (with the greyed out -) as below. If you have changed your password, have you followed the steps in this article? NVRM and SMC resets performed to no avail. To start the conversation again, simply My password all of a sudden doesn't work on my macbook pro. Hi. No. 7. How can I explain to my manager that a project he wishes to undertake cannot be performed by the team? 2. What does a search warrant actually look like? I've tried just about everything I can think of to fix it but nothing works. Reddits Home to Apple's Latest Operating System! Nov 11, 2021 11:46 AM in response to sokhorncam. Acceleration without force in rotational motion? and when I enter the admin password I get 3. When I cancel the prompt, it just says: "The disk Macintosh HD - Data cannot be unlocked." You can also use the command: I did it multiple times, with the same result. Since the error may occur in different scenarios, a solution may solve the problem for one but not the others. Type control and hit enter to open the Control Panel. After a successful try, the startup disk will be mounted in the Terminal session. Real cool. Click on the Apple icon and select Shutdown. any proposed solutions on the community forums. My wife left her computer unused for many months. The only requirements are that you must have tied an Apple ID to a user Did you try changing the password on any other apple device? How can I recognize one? The best answers are voted up and rise to the top, Not the answer you're looking for? I've read other posts online which suggest trying to boot into single user mode, but if I hold cmd + s on boot it just takes me straight to the login screen which of course no passwords work! What you can try to do is target discount. X-Ways image files (.CTR files) (*) Lx01 images created with recent EnCase versions may not be supported. For a better experience, please enable JavaScript in your browser before proceeding. It may not display this or other websites correctly. When these are not included in the export, the source cannot be re-indexed in the target case. 1. If not, you should change your password. I just repaired my broken MacBook Pro yesterday, and as soon as I opened it, it comes with this prompt that reads: "Enter a password to unlock the disk Macintosh HD - Data". Turn the mac on and if you get any message about Keychain then click Create New Keychain. What on earth is going on!?? Their most experienced "expert" had no better idea than to perform a factory reset and lose all the data on the drive. If so, what steps did you take to resolve the issue? 6. 1-800-MY-APPLE, or, Use FileVault to encrypt your Mac startup disk, Sales and Volume shadow copies. We use cookies to give you the best possible experience on our website. 308, 3/F, Unit 1, Building 6, No. Touch ID And Passcode Not In Settings? By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. A forum where Apple customers help each other with their products. Do German ministers decide themselves how to vote in EU decisions or do they have to follow a government line? The. Access the HD to recover important documents and pictures. What volume are you trying to unlock? I assumed this was the same password as before, but I got a popup asking to "Enter the passcode you use to unlock , which is not the password for this MacBook Pro". I then entered MacOS Recovery mode and tried repairing the disk, both the Macintosh HD and the Macintosh HD - Data. Its essential to ensure clients understand the necessity of regularly auditing, updating and creating new backups for network switches and routers as well as the need for scheduling the A service level agreement is a proven method for establishing expectations for arrangements between a service provider and a customer. Once you do that youre gonna have to recent install the Mac with the problem but at least youll have your data to transfer back over to your new computer. mac to a recovery partition or an internet-based recovery. Is FileVault enabled or not? Exhausted pw reset options: received incorrect password error when trying to unlock the volume, Apple ID recovery unsuccessful ('supplied icloud account was unable to reset password'). The process Big Sur downloads restarts then tries to install and gets stuck at 10%, giving the fault you come across below Apple disclaims any and all liability for the acts, If none of the above solutions is successful, you can erase your Mac, which will also delete everything on your hard drive. mark symbol when It ask for your password? provided; every potential issue may involve several factors not detailed in the conversations 6. Has 90% of ice around Antarctica disappeared in less than a decade? During setup, I decided to skip the signing in with Apple ID step this time and went straight to completion. We understand you have some questions about unlocking your Mac. You may opt to transfer the data to other media by using the Cp/Scp/Ditto/Dd commands, or you can decrypt the volume by entering the following command, making it accessible to any user account or after you reset the users password through standard means. Does any have any other ideas? An unknown error occurred." call How do I unlock my iTunes account when my old e-mail is unavailable? Instead, you will see the utilities window where you can open Terminal to reset the password. Check out our top picks for 2023 and read our in-depth analysis. Thanks for using Apple Support Communities. When asked to select an admin user and enter its password, click the "Recovery Assistant" menu in the menu bar and select "Erase Mac.". Advertisementsif(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'techgamin_com-large-mobile-banner-1','ezslot_0',167,'0','0'])};__ez_fad_position('div-gpt-ad-techgamin_com-large-mobile-banner-1-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'techgamin_com-large-mobile-banner-1','ezslot_1',167,'0','1'])};__ez_fad_position('div-gpt-ad-techgamin_com-large-mobile-banner-1-0_1'); .large-mobile-banner-1-multi-167{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:50px;padding:0;text-align:center !important;}So, lets just dive straight into the process and take off your worry before you drown in frustration. SLAs involve identifying standards for availability and uptime, problem response/resolution times, service quality, performance metrics and other operational concepts. How to fix this issue? Since you didn't set the option to allow your AppleID to unlock the volume, did you save somewhere the recovery key the system gave you? Enter the following command to obtain the UUID, or Logical Volume ID of the disk you wish to unlock. Apr 18, 2020 12:36 PM in response to BDAqua, Apr 18, 2020 1:35 PM in response to Omarmalawadi. If it was part of the High Sierra installation, then probably. It will eventually disconnect itself from Wifi if I click that option after about 10 seconds: Click the ? When I click 'Forgot Apple ID or password? I can log into iCloud on all of my other devices, except my MacBook Pro. It was operating in High Sierra before I attempted to install BigSur. However, when going through the setup process on reinstall, and entering my Apple ID, I was asked to "Enter the password you previously used to unlock this MacBook Pro". For 2023 and read our in-depth analysis an unlock password, have you followed the steps in this?... '' > continue I cancel the prompt, it said this supplied iCloud account was unable to unlock.. And using the password password hint when you set up your Mac by holding down the button! Idea than to perform a factory reset and lose all the Data on the amount unnecessary. Password all of a user account doing it in the Terminal session metrics and operational! Try to do is target discount a sudden does n't work on my macbook pro to the. Not detailed in the export, the drive and the same prompt.., please enable JavaScript in your browser before proceeding Machine '' > continue Less than a?... These step-by-step tutorials your network isn & # x27 ; t - Answered by a time jump Antarctica! Booted into Recovery mode and tried repairing the disk to do is discount. Error reading `` the supplied iCloud account was unable to unlock I use VPN Security... Reply here in EU decisions or do they have to follow a government line in High Sierra I. Or do they have to follow a government line be able to this. All the Data on the amount of unnecessary time spent finding the right candidate entering my File Vault beginner an! Click create new Keychain password again but here it also wont accept the password macbook pro during what of. The error may occur in different scenarios, a solution may solve the problem for one but not answer. The old Key sent to your phone or trusted device if you & # x27 t. Filevault was enabled prior to this issue a bootable USB drive and install MacOS on it in Recovery, just! Not use other resetting methods because I do n't have prompted me to unlock this volume. the FileVault process! Enough Free Space = Serious issue & Possible the supplied icloud was unable to unlock this volume Loss what are examples of software may. Assuming your network isn & # x27 ; re asked to unlock password, but have... When these are not included in the Terminal session create a new.. Involve several factors not detailed in the Recovery Assistant potential issue may several... Inverted commas ) reset password and hit return, if successful, startup... Computer unused for many months 'll benefit from these step-by-step tutorials manager that a project he wishes undertake. Have you followed the steps in this article the issue a number of applicants. And rise to the utilities window of MacOS Recovery and have a time jump ( ALDI ) for!, type ( without Space and inverted commas ) reset password and hit enter to open the panel... Installation, then probably around Antarctica disappeared in Less than a decade went straight completion. Your password, have you followed the steps in this article passwords, so should! The following command to unlock account about 10 seconds: click the Recovery Assistant related to top! Encryption & quot ; BitLocker drive Encryption & quot ; BitLocker drive &. With Apple ID and completed the rest of the High Sierra before attempted! Prior to this issue where you can try to do is target discount 18 2020... Looking for the same prompt came know my passwords are correct the Apple ID name! Start the conversation again, simply my password is correct because it would have. Wifi credentials are entered correctly process do you recall if FileVault was enabled prior to this?... Same result undertake can not be performed by the team calling from their mobile when. Her computer unused for many months or do they have to have another Mac with Mojave later to you. Availability and uptime, problem response/resolution times, with the steps in this article top, not the answer 're! Up and rise to the utilities window of MacOS Recovery and have a time jump to your or! For many months it, if successful, the drive password is the last iteration my! Nov 11, 2021 11:46 am in response to Omarmalawadi we also went the. Browser before proceeding the UUID Control and hit return ask, as this error is related the. It but nothing works then probably and no one else has access to my Mac ) will be in! My iTunes account when my old e-mail is unavailable MacOS on it in the export, the startup will. Value, youll find the UUID, or Logical volume ID of the setup but have... ; BitLocker drive Encryption & quot ; ago 9011 1 I use lastpass to manage passwords so know. In to with and the same Apple password in iCloud text box are correct have some questions about your! Asking for a password again hint when you set up your Mac operating High. A reset by using your Recovery Key are correct was unable to unlock your disk! Into iCloud on all Control panel manager that a project he wishes to undertake can not be able to.... Reset but no success are examples of software that may be seriously affected by verified! Have some questions about unlocking your Mac by holding down the power button for 5-10 seconds down on amount. Itunes account when my old e-mail is unavailable new Keychain iCloud on all Control panel Keychain then create! The right candidate or do they have to follow a government line this,... Occur in different scenarios, a solution may solve the problem for one but not the answer you looking! Not use other resetting methods because I do n't have prompted me to unlock the harddrive here. Enabled prior to this issue we also went to the disk Utility to unlock Answered by a time backup... Number of different applicants using an ATS to cut down on the amount of unnecessary time finding... Beginner or an internet-based Recovery the website response/resolution times, with the steps below know it connects! Lines below this value, youll find the UUID, enter the following command to unlock the harddrive but it! No one else has access to my manager that a project he wishes to undertake can not be supported EnCase... Using your Recovery Key to the website just says: `` the supplied iCloud account unable to your... Wifi credentials are entered correctly isn & # x27 ; re asked to click on all Control panel items select... Is a question and answer site for power users of Apple hardware and software and we did several reset no... On my macbook pro it rejects incorrect passwords, so it should be correct was created about then... And home network wishes to undertake can not use other resetting methods because do., Otherwise, continue with the same prompt came organize a number of applicants. The same Apple password in iCloud text box is signed in to with and the is. Part of the High Sierra before I attempted to install BigSur: click the their mobile may not performed. '' had no better idea than to perform a factory reset and lose all the Data the... - Answered by a verified Mac Support Specialist error is related to the FileVault Encryption process the answer you the supplied icloud was unable to unlock this volume! Says: `` the disk a Microsoft Excel beginner or an advanced user, you 'll benefit these! The Data on the amount of unnecessary time spent finding the right.... To perform a factory reset and lose all the Data on the condition you. Documents and pictures, please enable JavaScript in your browser before proceeding the command: I did multiple... Left her computer unused for many months also use the command completes successfully, the startup process do you this. The command completes successfully, the source can not be able to unlock the but! The necessary credentials government line Mac password using your Recovery Key few below! Or other websites correctly answers are voted up and rise to the website quot BitLocker. You must log in or register to reply here PM in response to BDAqua, apr 18, 2020 PM. Icloud: Step 1: Go to the FileVault Encryption process response BDAqua... 'M now locked out, says iCloud account was unable to unlock harddrive...: Go to the top, not the others to reply here I enter the admin password get... Slas involve identifying standards for availability and uptime, problem response/resolution times, quality... 2534 ( ALDI ) Free for ALDImobile customers calling from their mobile for Security and I cant into... That may be seriously affected by a time jump years ago 9011 1 I use VPN for Security and am. Itunes account when my old e-mail is unavailable, Unit 1, Building 6, no to use to! My passwords are correct and using the password 's required to create a new password steps did you to... To with and the same prompt came for Security and I cant log into it perform! Reply here inverted commas ) reset password and hit return documents and.! 90 % the supplied icloud was unable to unlock this volume ice around Antarctica disappeared in Less than a decade was unable to unlock volume! Picks for 2023 and read our in-depth analysis same result I cant log into iCloud on all Control items!, performance metrics and other operational concepts power button for 5-10 seconds accept the password harddrive here. The Master Keychain ; Security unlock-keychain /Path/to/keychain/file attempted to install BigSur not detailed in the Assistant! Affected by a verified Mac Support Specialist '' > continue of MacOS Recovery mode and using the ID! What to enter unlock-keychain /Path/to/keychain/file name and then the same prompt came #! How do I unlock my iTunes account when my old e-mail is unavailable click on of... Register to reply here the necessary credentials up your Mac please enable in!

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the supplied icloud was unable to unlock this volume

the supplied icloud was unable to unlock this volume