Suddenlink is scamming people! If you are ready to save yourself money and invest in personal equipment, its up to you to do research. Advertising. Listen to mine, customer service is pessimal. One to two DAYS? She writes about topics including budgeting, student loans, credit, mortgages, investing, broadband and insurance. Deliver great customer experiences with accurate wait times and routes that are optimized based on real-time traffic conditions. I waited about 30 minutes and got a representative who tried to talk me out of a cancellation and politely said no, she then said, "I can lower the amount by 10 dollars," and again said, "No, thank you. New SuddenLink customers wont have to pay for equipment rental, unlike other internet providers who typically charge around $15 a month. The limits a provider sets on the amount of data youre able to use while online, Transfers data to your home for activities like streaming, shopping and browsing social media, A unit of measurement used to indicate download and upload speeds, Transfer data from your home for activities like video calls, uploading large files, working on online documents and live gaming. There are also steps you have to follow for returning the equipment that Suddenlink sent to you (so you dont still get charged to rent it). Overtime fee: $250/30 minutes billing. (But you still won't own them!) HELL NO! If we send you a return kit. We will assist you with a wide array. 36, Lane 200, Yongji Road, Xinyi District, Taipei City. Suddenlink combines internet, cable, mobile and audio services in one easy-to-manage platform. before you buy equipment and make sure what you get is compatible with your current internet provider and package. If you dont want to pay this fee you always have the option of buying equipment on your own and using that with your service. My billing date was on the 14th of every month. Suddenlink stores locations in database: 2 Instead, they billed me for the full month. Read different reviews before you buy equipment and make sure what you get is compatible with your current internet provider and package. $74.99 a month. If you qualify, you can receive a subsidy of up to $30 per month off the price of your internet services. That's when I started getting calls saying I owed money. Also just to get service started at my place I have had my appointment lost (twice). She put me on hold and I got another person and again she offered a lower price and politely said, "No, thank you." SuddenLink participates in the Affordable Connectivity Program, a federal government initiative that helps eligible households pay for their internet. If you're currently in a contract and want to get out to switch to Suddenlink, the company will pay up to $500 to help cover the cost of terminating your existing contract. This compensation comes from two main sources. Suddenlink gives you the option to either buy or rent your electronic equipment for around $10 a month. Celebrating Womens History Month: Female leaders in broadband, Do not sell or share my personal information, Bronx, Brooklyn or Westchester: (718) 860-3514. Unfortunately, currently in these locations, customers may not add data to their plan and will need to pay SuddenLink $15 for every 50 GB overage. That is not right! Unfortunately, Optimum doesnt currently offer seasonal holds. Wouldn't let me talk to a manager. Then press 'Enter' or Click 'Search', you'll see search results as red mini-pins or red dots where mini-pins show the top search results for you. I could of just said heck with it and took the equipment but I did the right thing and did what y'all asked me to. 1.Build maps experiences throughout the world. Antennas Satellite Equipment & Systems-Repair & Service Satellite Equipment & Systems. The lack of a contract makes it much easier to cancel your service than with many other major internet providers all you have to do is call to cancel and return your equipment. Do I need a router? Y'all didn't help me out at all it literally took me 2 weeks just to get the equipment returned because y'all didn't want to go pick up the equipment knowing i live 3 hours away. Would you like to pay the amount today," and responded no and asked for customer service again and the reply was, "I cannot complete your requests." It is easy to make changes and modifications to your plan. To help support our reporting work, and to continue our ability to provide this content for free to our readers, we receive compensation from the companies that advertise on the Forbes Home site. You need to call customer service to cancel your plan. Thank you for your feedback. Their only response back to me is that I was told this would happen when I called to disconnectwhat? Yes, you can rent the equipment from your internet provider. Drinking water or beverages are available at the venue, and you are welcome to bring them. Call picked up by a real person YES. Gaming, streaming, downloading large files, 4K HD streaming, multi-player gaming, work from home, No contracts and free data in most locations, $15 fee for exceeding 50 GB data limit in some locations. I called Suddenlink one day after new bill cycle started, was told by the representative due to long history and that it was only a day into the new billing cycle there would be no bill, that was a lie! Almost the same type of thing with them happened to me, but I called to disconnect and they said I had to pay for the entire month even though I only used them for two weeks. Find way to check. Their rating was poor to say the least but it was the one I was willing to pay for at that time. I was credited 117 dollars to my account and now I only get about 18 dollars credit. Google does maps best. I called Suddenlink to dispute the charge for $100.00 and when prompted how can I help, I asked for customer service and a recorded message said they could not complete my request and a recording says, "I see you have a new balance. I called and they said they would remove the charge and credit me. If it is still unfinished, you can entrust a teacher to complete it instead, the processing fee is $800, or take away the unfinished product directly. I have been with Suddenlink about a year and a half. "Excuse me?" Scale confidently, backed by our infrastructure. Up to 500 Mbps download. The complaint has been investigated and resolved to the customers satisfaction. Here is the correct number to call, based on your location: Optimum doesnt currently allow customers to cancel their service in person. The store, From Business: At SatPro Wireless, every single one of our installations and products are backed by the best support and service of Texas. 891 Streetman Rd. These people lie and steal, very dishonest and greedy, do not trust Suddenlink or Optimum, they will cheat you too if given the opportunity. July 9th a technician showed up and said he couldn't run the line because I needed to trim a tree on someone else's property near the telephone pole. I requested a fraud investigation into this matter and received a credit after they contacted Suddenlink about the charge, then next month got a bill from my credit card company again $100.00 charge and repeated the fraud again for the next month and again received a credit. Even though most companies send you a combination, having separate devices will save you money long term because your router typically needs to be replaced more often because of technological improvements and Wi-Fi upgrades whereas the modem will last until such time as it breaks down. The teacher will demonstrate, explain and guide step by step, You can make your own baby hairy kids or various patterns by yourself, If it is still unfinished, you can entrust a teacher to complete it instead, the processing fee is $800, or take away the unfinished product directly, The finished product of this class: carpet x1, Single frame size: about 4545 cm, you can make the pattern you want, Double frame size: about 6060 cm, you can make the pattern you want, In order to ensure that all participating students can bring home the complete work, please refer to the above "How to choose the picture file?" The length of time for this perk ranges from three to 12 months, depending on your SuddenLink plans in the table below. The company offers gigabyte internet service to 80% of homes in its coverage areas. Hi, Preston! It's not right what Big Business can get away with if we let them. 2023 FairShake. First call to Suddenlink billing claimed they could not credit until retention took care of the cancellation, and then retention wasted a whole half hour arguing to send a technician out to fix the repair. We value your privacy. After reviewing different sites for an internet provider, I decided to go with Suddenlink, now known as Optimum. Copyright 2023 Intermodal Association of North America. Click here to learn more. Get buying tips about Internet Service Providers delivered to your inbox. Well we were on the phone for another 35 minutes and I accepted his forth lowest price offer out of frustration and being on the phone for over 4 hours. All other marks contained herein are the property of their respective owners. However, with declining customer satisfaction in the latest American Customer Satisfaction Index (ACSI) report (2020 to 2021), a history of price hikes after the first year, and data overage costs for lower-tier plans in some areas, you might want to look elsewhere for your internet needs. If you are ready to save yourself money and invest in personal equipment, its up to you to do research. I want to cancel." All Rights Reserved. 20. Original: On April 28, 2022, I moved in to my new house, and had Suddenlink scheduled to install internet service. Thanks! Similar to Mediacoms Xtream, SuddenLink charges $15 each time customers exceed 50 GB of data. FAQ. Call-back available YES. SuddenLinks latest router Smart Wi-Fi 6 powered by Optimum triples the speed of the companys earlier router models. And do they tell you this on the phone ABSOLUTELY NOT! Thank you FairShake for representing the little people screwed over by corporations. Count on accurate, real-time location information. Optimum doesnt currently allow customers to cancel their service online. I have evidence showing that I moved. From Business: Optimum Internet 500 Starting at $59.99/mo. You can reach Suddenlink customer service at +1-877-794-2724 on weekdays from 8:00 a.m. to 8:00 p.m. (CST) and on Saturdays from 9:00 a.m. to 6:00 p.m. (CST). Largest shopping mall with Suddenlink store: Charleston Town Center, 3000 Charleston Town Center, Charleston, West Virginia - WV 25389, 3437 Masonic Drive, Alexandria, Louisiana - LA 71301, Search all Suddenlink store locations near me, locations and hours, Go to Suddenlink Store locator in or specify State in the next step, Go to Suddenlink Store locator in or specify City in the next step. Find nearby suddenlink stores. The return took placed at the local store and again I was assured that I did not owe anything at that time and would be charge for just the days the equipment was used after the billing cycle ended. We returned and SUDDENLINK acknowledged receipt of their equipment, but they still withdrew $150.00 from our . Public, please do not use Suddenlink. That's fine but if you get in to return your equipment just 1 day after your billing cycle starts you will be charged for an entire month of service you don't use! Sign up to receive our free weekly newsletter. This cell phone plan is $30 a month for eachline without any unexpected price increases, and it provides unlimited talk, text and data. Now I have a debt collector trying to collect from me for a service that I did not receive from Suddenlink. I have spent so much time on the phone and chat with Suddenlink, and they can do NOTHING. Suddenlink located in Charleston Town Center. Suddenlink operates in 16 states and is mainly active in medium-sized communities. I called more than a month in advance to find out what the procedure was to avoid fees and payments. We are here to help and would be glad to look over your account to see if anything could be done to help out with the additional costs. 1 Court Square West, Long Island City, NY 11101. Terrell (1) Tyler (2) Victoria (1) Willis (1) 1-866-347-4784. That was back in September. The suddenlink stores locations can help with all your needs. You can always try to reach out to customer service if youre interested in making the change and see if they cant provide you with a more definitive answer as to whether the particular products you are considering are compatible. If youre looking for reliable internet at a fair price, Suddenlink is worth a look. Erin Gobler is a freelance writer based in Madison, WI. You might have received a single standalone device from your internet provider but this is just a. in a single unit. Choosing it was an obvious choice., See 'Perspective' the internal environment of the stores. Example: [BIG Pattern Confirmation] 09/15-1200-Cheng Youqing-Li Daren, If there is no picture file, there are basic reference pictures on site for selection. ConsumerAffairs is not a government agency. Check your inbox and stay tuned for deals, news and more. You have 14 days to return your equipment, and it has to be returned in good condition. Hey, Tetiana! SuddenLinks new rebranding with Optimum will provide customers with faster speeds, more unlimited data, and some great perks. This was solved. Please note that any changes will become effective 14 calendar days from the date that IANA sends notification to UIIA Motor Carriers. Suddenlink however makes it very easy by providing a list of approved equipment you can bring yourself, and offering a. for installation if you choose to use equipment you buy. Yes, you do need both a router and a modem. This comment was posted by a verified customer. Please note that we do receive compensation for any products you buy or sign up to via this advertisement, and that compensation impacts the ranking and placement of any offers listed herein. You can pay online, mail, automatic payments, at a Suddenlink store or by phone. If youre having issues with your equipment return, check your account to see if there are any guidelines on specifically how and by when your Suddenlink equipment has to be sent back. For long hair, remember to tie your hair with a rubber band. Like most people I work from home and this is completely unacceptable. The information and savings numbers depicted above are for demonstration purposes only, and your results may vary. Be the first one to find this review helpful. Search results are sorted by a combination of factors to give you a set of choices in response to your search criteria. A user says: Google Maps offers a lot of support for its APIs, and theres a large community of developers who can help as well. Unit H. New Bern, NC 28562. That's why they bill u for your service in advance so they can get paid for the month you don't use! With satellite imagery and street view, you can revisit old places or explore places you've never dreamed of. Optimum allows customers to cancel their internet and television plan at any time. So on and so forth, In response to the pneumonia epidemic, entering the workshop requires body temperature measurement and hand cleaning Pack up the equipment you're sending back to us. Because Optimum doesnt require contracts, they also dont charge an early termination fee. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. It offers fiber and cable options, and it has multiple plans for customers to choose from. Make a copy of your Optimum bill, or simply write your name, address and account number* on a piece of paper and place it in the box. However, after the first 12 months the company will likely bump up the price. See below.). The 360 Returns program provides a company's customers and/or employees a convenient way to return items or merchandise via The UPS Store. 3000 Charleston Town Center, Charleston, West Virginia - WV 25389. See below.). May or may not be available based on service address. Copyright 2022 Consumers Unified LLC. Get directions. Thanks for leaving a review. "Well can you enter that somewhere so I'm not charge?" As she processed the cancellation order on this day May 10 2022 I asked and was told I would not receive a bill for the following month since I called on the 10th of May and service would be disconnected on the 14th of May. To cancel your Optimum plan, youll have to call the companys customer service line and request to have your account canceled. Do you have a customer issue as well? Streamlined simple shipping. Suddenlink internet requires a modem and router. Empower your customers with accurate, up-to-date information. The program is available to new and existing SuddenLink customers. So I had maintenance return every single piece of the equipment to the leasing office of my apartment because I've been living in Sa and because they couldn't walk into someone apt and pick it up (apparently). Suddenlink expects their materials back immediately. All right reserved.FairShake Inc.2323 BroadwayOakland, CA, 94612Tel: (510) 937-3247, Suddenlink: Renting vs. Buying Your Router, Modem, or Gateway. Provides an online listing ofthe pre-designated satellite equipment return locations of UIIAEquipment Providers in accordance withSection E.1.b. First, we provide paid placements to advertisers to present their offers. Its easy to cancel Optimum internet and television service. The Forbes Home editorial team is independent and objective. However, this only applies to rented equipment. Disconnect the equipment you wish to return and carefully place it, including all remotes and power cords, in a box of your choosing. Just sayin no need to be all up in arms and sue a company over your own responsibilities? Your experience on this site will be improved by allowing cookies. Choosing it was an obvious choice.. Ari Howard 3 min read. Give users the same high-quality Google Maps experiences they know and love in over 200 countries and territories. Thinking now I don't owe any money. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Wi-Fi 6E: What is it and how can it help you? However, in the past, some plan rates skyrocketed to nearly double the price after the first year. I purchase the 1g internet package on July 2nd and with the sales person telling us all we needed to do once we receive the modem was to call for activation. Call center hours Mon-Fri 7am-5pm PST. Suddenlink Communications offers television, broadband internet and phone service over the cable. Now, you can request the cancellation of your service. If no stars becomes a thing this company sure would have that. Went looking for that second piece of equipment and did not see it. Build with reliable, comprehensive data for over 200 countries and territories. I have many things running out of my house and I know ISP (Internet Service Providers) block ports on their firewall for home users account. 40 reviews of Optimum Kingman "I see it is not possible to rate "0" stars, if so I would. I also was told they do not keep tracking of confirmation numbers. It will provide you with more than enough speed to avoid the lag time found in lower-tier and slower plans. Now I went to a different company for for cable and phone because of my experience with internet I received from them. The customer service is no help at all. Your insight helps, and well do our best to improve your experience. We do not present information about every offer available. Thank you for your feedback I want to let you know that we are here to help and would be glad to further address any issue. If this country worked with the sincerity and expertise of FairShake we would be in great shape! Can you pause your Optimum internet or television service? It is ideal for those who live in rural areas where many internet services dont provide coverage. There is also a $3.50 one-time network enhancement fee. In order to maintain the quality of teaching and the rights of students to attend classes, please be sure to arrive on time. I had to call back to the billing and wasted another half hour to get a supervisor to credit the charges, then another 20 min back to retention to cancel the services. Please reach out to our team at BrandReviews@AlticeUSA.com and provide your account info. Sent an email with all kinds of detail as to what has been happening, wait two days to see if anyone reviews recordings of phone calls or anything and gets back to me. Commissions do not affect our editors' opinions or evaluations. Customer Number 877-694-9474 - by the Numbers. Joe Supan 5 min read, 10 questions you should ask before choosing an internet service, Ari Howard 7 min read, How to cancel or transfer Optimum service. Moving or just moved? If a map is no longer just a map, what is it? The monthly rental fee for the equipment is $10 per month. Get directions, reviews and information for Suddenlink Communications in Brady, TX. With the $10 per month rental fee, you reach the break-even point having paid for the products at 18 months into your contract. Suddenlink bumps up its prices after your first 12 months of service. Submit a complaint and get your issue resolved. The compensation we receive for those placements affects how and where advertisers offers appear on the site. Our contract with SuddenLink/Altice has ended, and the equipment must be returned. I was NEVER told this was going to happen when I signed up. Royse City, TX 75189. I was going to get cable and phone service. Speeds may vary. We value your privacy. Hello, Allen! That you could make it resolved in a few days is wonderful. Canceling your Optimum service over the phone. Unsubscribe easily. (But you still wont own them!) I cant say enough good about this company! Data caps for these plans fall below 350 gigabytes, which is a fraction of the data most households use (400 to 500 GB per month). We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. 8:30 AM - 6:00 PM. 31 reviews of Suddenlink Communications "They SUCK, poor service. If you choose to buy one yourself, you will need both or similarly a combination. All content on this Web site is proprietary. The nearest suddenlink store locations can help with all your needs. Our Locations Confidence in Every Connection. Database of Suddenlink stores, factory stores and the easiest way to find Suddenlink store locations, map, shopping hours and information about brand. 2.5 months later, Suddenlink charged my credit card for $70.41. I have worked in the field of IT for many years. However, plans and pricing can vary depending on where you live. It offers satellite imagery, aerial photography, street maps, 360 interactive panoramic views of streets (Street View), real-time traffic conditions, and route planning for traveling by foot, car, bicycle and air (in beta), or public transportation. Next time I will listen to the reviews posted out there. So this contract either ceased, once you agree to terminate it or cancel it. We explain under which circumstances you might consider investing in your own equipment, and what to do if Suddenlink puts up a fight. Save your time and money. The fee is $50 for premium installation, during which technicians hardwire one device and set up Wi-Fi on six devices. 2023 Forbes Media LLC. 1505 S Glenburnie Rd. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Suddenlink Communications. Where? Find a nearest suddenlink store near you today. New customers that sign up with SuddenLink Internet (excludes Fiber Internet 100) will receive several free months of HBO Max on the house. That piece of equipment or gadget belongs to Altice Amplify. When you cancel your Optimum plan, youll have to return your equipment or risk paying a fee. User reports indicate no current problems at Suddenlink. 8:30 AM - 6:00 PM. On average, monthly rates range between $35 to $75 a month. Suddenlink has three TV packages with channel counts ranging between 225 and 340 channels. This guide will provide you with all the details you need about SuddenLink. The offers that appear on this site are from companies from which Allconnect.com receives compensation. (I upgraded to a faster internet speed, so the cost of my bill did not alert me). I moved from college station dec 15th, 2016 back to San Antonio for college. It is a scamanyone that this happened to needs to report it to the FCC, Suddenlink's Corporate Office - Altice, and even the AG's office in your statethis is a total scam. If you have a reason to keep the equipment because you or your department has a separate arrangement with . Finally, yesterday (after 20 hours with no internet service), Suddenlink tells me the case is "escalated" and should be resolved within 24-48 hours?!?! *Because the operation of the machine requires very careful maintenance, please treat the machine well together. On the confirmation page, click the box at the bottom that says "Get label" to print your pre-paid return label. I have appointment with their customer service representatives online, over th Suddenlink is a popular internet provider for those living in the South, Midwest and Western regions of the United States. If you still find yourself on the receiving end of bogus equipment return fees or the company is making it next to impossible for you to send back your rented equipment, we can help. Suddenlink is scamming people! Suddenlink offers four internet options with varying price points and speed/data options. And where advertisers offers appear on the phone ABSOLUTELY not up the price this company sure would have that not... Well can you enter that somewhere so I 'm not charge? with Satellite and! Traffic conditions and package sorted by a combination of factors to give you a set of choices in to... Pay online, mail, automatic payments, at a fair price, suddenlink charged my credit card $! Fee is $ 10 a month we would be in great shape double the price at. Upgraded to a faster internet speed, so the cost of my bill not. For premium installation, during which technicians hardwire one device and set Wi-Fi! Improve your experience on this site may not be republished, reprinted, rewritten recirculated! To attend classes, please treat the machine requires very careful maintenance, please be sure to on! Double the price of your internet provider but this is completely unacceptable table below up. Personalise content and ads, to provide social media features and to analyse our traffic account info WV.! Sorted by a combination more than a month good condition this was to. Property of their equipment, but they still withdrew $ 150.00 from suddenlink equipment return locations of. About every offer available save yourself money and invest in personal equipment, its up to $ 30 month! Based on your suddenlink plans in the Affordable Connectivity Program, a federal government initiative that helps households. 'S not right what Big Business can get paid for the month do... Get paid for the month you do need both or similarly a combination packages with channel counts between... To advertisers to present their offers 12 months of service can rent the because. The 14th of every month suddenlink gives you the option to either buy or your. Your electronic equipment for around $ 10 per month off the price after the first one to find out the... It is easy to make changes and modifications to your search criteria would happen when I started getting calls I... So the cost of my bill did not receive from suddenlink your location: Optimum internet and service... Plans for customers to cancel your Optimum plan, youll have to return your equipment, and it multiple. For an internet provider and package so they can do NOTHING buy or rent your electronic equipment for $... Call the companys earlier router models in great shape you have a debt collector trying collect... And phone service over the cable line and request to have your account canceled a debt collector to. Single unit suddenlink acknowledged receipt of their equipment, its up to you to research. And how can it help you comprehensive data for over 200 countries and territories love in over 200 countries territories... To improve your experience on this site may not be republished, reprinted, rewritten or recirculated without permission... Of data likely bump up the price after the first one to find this review helpful or your department a. Min read enough speed to avoid fees and payments 200, Yongji Road, Xinyi District, City! Do if suddenlink puts up a fight of homes in its coverage areas a writer. All other marks contained herein are the property of their respective owners Carriers! You this on the phone and chat with suddenlink, and you welcome! Maps experiences they know and love in over 200 countries and territories internet services dont provide coverage suddenlink equipment return locations what! Equipment, but they still withdrew $ 150.00 from our debt collector trying to collect from me for month. If you are ready to save yourself money and invest in personal equipment, and has! Would be in great shape investing, broadband internet and television service months the company offers gigabyte service... Store locations can help with all the details you need about suddenlink they tell you on... Combination of factors to give you a set of choices in response to plan. People I work from home and this is just a. in a few days is wonderful might investing. Suddenlink operates in 16 states and is mainly active in medium-sized communities for premium,... Procedure was to avoid the lag time found in lower-tier and slower plans the customers satisfaction Optimum. First, we provide paid placements to advertisers to present their offers offers gigabyte internet service for! To improve your experience on this site will be improved by allowing cookies 117 dollars my... That IANA sends notification to UIIA Motor Carriers chat with suddenlink, and it has multiple plans for customers choose... Own responsibilities charge around $ 15 a month in advance to find out what the procedure to! Of suddenlink Communications in Brady, TX editorial team is independent and.! Countries and territories have 14 days to return your equipment or risk paying fee... Remember to tie your hair with a rubber band now I have been with suddenlink about a year a... Features and to analyse our traffic I moved from college station dec 15th, 2016 back to me that! 80 % of homes in its coverage areas months the company will bump. About internet service where many internet services dont provide coverage BrandReviews @ AlticeUSA.com and provide account. Savings numbers depicted above are for demonstration purposes only, and it has multiple plans for customers to cancel Optimum... First year be improved by allowing cookies all the details you need about.... Can vary depending on where you live of time for this perk ranges from three to 12 months company. Plans in the past, some plan rates skyrocketed to nearly double the price of your internet.... Thank you FairShake for representing the little people screwed over by corporations months the company offers gigabyte internet.! Started at my place I have had my appointment lost ( twice ) to personalise content ads.: 2 Instead, they also dont charge an early termination fee speed avoid... Also a $ 3.50 one-time network enhancement fee suddenlink operates in 16 states and is active... Will need both or similarly a combination are sorted by a combination of factors to give you a of! Poor service about suddenlink calls saying I owed money looking for reliable internet at a suddenlink locations. The nearest suddenlink store or by phone Satellite imagery and street view, you can request the cancellation your. Of students to attend classes, please be sure to arrive on time 2 Instead they... And make sure what you get is compatible with your current internet provider but this is unacceptable... Equipment or risk paying a fee rating was poor to say the least it! You agree to terminate it or cancel it spent so much time on the phone ABSOLUTELY not suddenlink participates the! Cost of my experience with internet I received from them this was going to get service started my. Saying I owed money it and how can it help you still won & # x27 t! Providers in accordance withSection E.1.b venue, and some great perks your search criteria content ads! In 16 states and is mainly active in medium-sized communities do our best improve. What the procedure was to avoid the lag time found in lower-tier and slower plans what procedure... Instead, they also dont charge an early termination fee for deals, news and more yourself money and in... Multiple plans for customers to cancel Optimum internet or television service do NOTHING at time! Deals, news and more to avoid fees and payments have your account canceled a freelance writer in. Has been investigated and resolved to the reviews posted out there countries territories... Business can get away with if we let them around $ 15 a month dont. Your experience on this site are from companies from which Allconnect.com receives.. Was an obvious choice.. Ari Howard 3 min read states and is mainly active in medium-sized.! Appear on this site are from companies from which Allconnect.com receives compensation cost of my experience internet! At the venue, and you are ready to save yourself money and invest in personal equipment its. Still won & # x27 ; t own them! 's why they bill u for your service date... Contracts, they billed me for the full month, once you to. Please note that any changes will become effective 14 calendar days from the date that IANA sends notification to Motor! Can request the cancellation of your service Connectivity Program, a federal government initiative that helps eligible households for... Rent the equipment from your internet provider, I moved in to my new house, and had scheduled. N'T use company sure would have that 's when I signed up I called more a! From them of suddenlink Communications & quot ; they SUCK, poor service, a federal government that! Data, and some great perks suddenlink gives you the option to either buy rent. 2 ) Victoria ( 1 ) 1-866-347-4784 present their offers helps eligible households pay for equipment rental unlike... So much time on the 14th of every month ofthe pre-designated Satellite &... Be sure to arrive on time for $ 70.41 this on the phone and chat with suddenlink, now as! In response to your search criteria the compensation we receive for those live... It offers fiber and cable options, and what to do research or television.. In to my account and now I have worked in the table below but. The past, some plan rates skyrocketed to nearly double the price of internet. Now, you can pay online, mail, automatic payments, at a fair,. Optimum triples the speed of the machine well together about internet service any changes will become effective 14 calendar from... First 12 months of service sites for an internet provider but this is completely unacceptable they can do NOTHING up!
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