Hello, I have model number 32II200GRA but cannot seem to get the power to turn ON, whether I use the ON/OFF switch on the keyboard or the remote control. 1) verify the outlet the fireplace is being plugged into is providing power- do this by plugging something else into the outlet that you know is fully functioning and will work on your RV/Camper's electrical system. Glad you can read the error code instruction sheet to us. Bestsolarlightsis a participant in the Amazon Services LLC Associates Program. Hope you will get the solution. If the wire has broken free from the connector, you may need to re-solder to the connector. And, again as you said, turn off the flame and the noise will go away. Contact a technician before changing the panel. This happens when other remotes operate on the same radio frequency as your electric fireplace. The remote also includes an on/off switch, so you can turn the fireplace on and off as needed. Afterward, press the power button on your fireplace several times to ensure it is set to an on position. The glowing logs and ember bed perfectly . Open the back panel of the unit. What's more, a built-timer can be used to operate the device up to 8 hours. The power switch on the fireplace may turn off. Call a professional technician for help. How do you replace it? If youre lazy, you can simply press and hold the power button while pointing it at the signal receiver and wait for something to happen. Well, if resetting doesnt work, you should inspect the control panel. .Electric fire places straight is committed to educating, educating, and partnering with you to create ideal fireplace services for your residence. Classic Flame Electric Fireplace Specs: Dimensions: 36 wide x 24 High x 7.6 deep Weight: 67 lbs Power: 120 Volts Heat: 4,400 BTU's Heating Capacity: Up to 400 Square Feet Includes Remote Control Model # 36EB110-GRT About ClassicFlame Get it Here + Free Shipping. If not, then replace the switch. Simply press the flame button several times to solve the no-flame issue. Med or high. The Symple Stuff 33-In 3D Spectrafire Plus Infrared Electric Fireplace Insert simultaneously gives you the look of a wood burning fire as well as the gentle warmth of one too. To get rid of this issue, make sure you set the thermostat higher than your current room temperature. Hope you will get the solution. The fuse box for this model locates either in the main control board or locates at the point where the plug wires enter the units. Plus, check all the wiring connections & fix them when you get any loose connections or faults. When you purchase through links on our site, we may earn a small affiliate commission at no cost to you. Besides, if the room temperature reaches the set temp, you can listen to the noise which shuts off the fireplace. To fix the issue, first, with the power button on, press & hold the button for 10 seconds until the ember bed light flashes multiple times. Muskoka Huntley 59" Media Electric Fireplace 370-196-204 - White. If your electric fireplace is plugged into an outlet that is controlled by a wall switch, make sure the wall switch is flipped to the ON position. These boards run most of our household appliances today, so its important that theyre working correctly. He will check and give you the solution as it relates to electricity. The other possible cause for frozen flame is that the motor has a loose wire. As an Amazon Associate, I earn from qualifying purchases by linking to Amazon.com and affiliated sites. The fuse box or the breaker may get tripped. In case of overheating, turn off your fireplace and unplug it from the electrical outlet. Never plug in other electric appliances from the same outlet where you plug in the electric cord. Shut off the power to the fireplace and unplug it for a minimum of five minutes. Recently we have noticed a change. Unfortunately, that did not help.We would appreciate any assistance or advice you can provide. My fireplace will come on and stay on for about 30 seconds and then click off and show an E5 error. Most electric fireplaces come with a thermostat and overheat protection feature. The Spectrafire electric fireplace remote also allows you to program the fireplace to turn on and off at specific times. Just go below. With a standard voltage of 120V, it features an in-built overheat protection functionality. Spectrafire 39 In Traditional Built Electric Fireplace Insert With Glass Door And Mesh Screen 39eb500grs The Home Depot 48hf320fgt In By Classic Flame Coeur Dalene Id Helen 48 Wall Mounted Electric Fireplace Black Classicflame 26 Inch 3d Spectrafire Plus Infrared Fireplace Insert With Glass Black Com The distance in which a radio frequency from a hand-held transmitter can operate is regulated by the United States FCC (IC in Canada). Remotes that have been dropped in water, cracked, or experienced heavy impact may no longer function correctly. Plus, when you use a few electric appliances at the same outlet, the power cord may get warm. This can be fixed by either replacing the batteries or contacting the manufacturer and getting a replacement remote control. There is no cleaning between uses. Learn more, Facebook II Twitter II Pinterest II Linkedin. Best Console: Ameriwood Home Chicago Electric Fireplace TV Console. 5,200 BTU heater provides supplemental heating up to 1,000 square feet, Adjustable, digital thermostat and timer function, Can operate with or without heat, Safer Plug and Safer Sensor fire prevention technology. My blower motor assembly is making noise I can freely spin the assembly with no noise. In case of overheating, this function gets self-activated to cut off any power supply, thus ensuring safety to another level. First, find out the 2 L-shaped brackets. Everything in this fireplace SEEMS to function properly except the lights. No matter what brand your electric fireplace comes from, it has a lot of components. Try this basic soldering video to get you started. My twin star fireplace, model # 2311332FGL, works as intended except the display panel light wont stay on. Several times press the power button. Check for any loose wiring connections & fix them. Plus, check if your heating element end connection is okay or not. Electric Fireplace Media Console Heat up to 37.2 m (400 ft) Realistic wood burning flame effect operate with or without heat; . Best Large Fireplace: Touchstone Onyx Electric Fireplace. I was going to replace the power cord on my 26ll310GRA with a and see that in addition to the standard Black, White, and Green wires, there are also red and blue wire wires. Most Realistic: MagikFlame Artemis. I even tried removing the back panel on the off chance there was obvious damage or a lose cable, and it all looks absolutely fine to my untrained eyes. If you get no fault, then contact your local Twin Star dealer. I unplugged it for about 10 minutes and tried again to no avail. There seems to be a short of some kind in my fireplace unit. This be one of those duh moment when you realize there really was nothing wrong with your electric fireplace remote control. Ive been plugged it in and the heater would not turn off either manually or with the remote. This may just require a simple reset of the electric fireplace. If it doesnt work, take help from Twin Star customer support. As you said your Twin star produces heat but turns off after a few minutes, overheating is the main culprit for this issue. How Do I Troubleshoot a Dimplex Electric Fireplace? You can simply fix the issue. If your fireplace is not under warranty and you feel, ok opening it up, check the wiring. I have called fireplace service twice with no help. Typically the fuse box locates near the power supply. Try plugging into another dedicated circuit to test it. Loose wiring can sometimes cause the logs to glow dimly. For most electric fireplace remotes, you have to be within 25 feet of the signal receiver to operate. The buttons are clearly labeled and the remote is small and lightweight, making it easy to carry around and use. Thank you. And finally, plug the power cord in another socket. Updated September 1, 2022. Aside from that, you will likely have to take it to an electronics specialists. . You can clean the inside of your electric fireplace using a dry microfiber cloth. Frozen flame refers to a flame mechanism that looks okay, but isnt actually functioning. Thanks. Furthermore, the overheat protection will make the fireplace automatically shut off when the temperature is over 221F, effectively avoiding potential dangers. If you get them loose, tighten them. Typically, a dirty burner creates noise when the flame bar starts functioning. I unplugged it and called customer service. I verified the voltage which is fine at 120V. This freestanding infrared quartz stove will add charm, ambiance, and warmth to any room of your home. Realistic Flame: We hired an excellent design team. COPYRIGHT 2023. inspected and there is industrial oil on the shaft at both ends Is that ok?) Hi I have a Twinstar CFS-S500 it was working beautifully or so I thought. The cozy warmth of a fireplace makes your home a great place to relax, unwind, and enjoy life with family and friends. Nothing else works. If the fuse box or break gets damaged, replace it. flame bar function started up noisy today. If the smell could possibly be an electrical smell, then unplug it immediately and contact a professional. Is there a way to fix it? Alternatively, this information might be listed as Electric Fireplace Remote Control Reconfiguration or other variations depending on the make/model you own. Check that the power source is good and the thermostat is turned up. And do you have any questions related to this term: Twin Star Electric Fireplace Troubleshooting? From eyeglasses, to office chairs, cherished childhood stuffed animals, and trinkets and toys. The fire log lights dont come on. Best spectrafire electric fireplace won t turn on of 2023 from brand: Legend Flame, Tangkula, Touchstone, Duraflame, COSTWAY, Valuxhome, ClassicFlame, OUTDOOR DIAMOND, HOMCOM, Xbeauty, RCECAOSHAN, e-Flame USA, ARLIME, Elk Mountain. Thats why its important to purchase electric fireplaces made by reputable dealers like Dimplex, ClassicFlame, and Ambella Home. 5118 BTU / 1500 Watts. Contact a technician to check it. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Check the bulb that may not be tight enough or lightbulbs that may be incompatible with the dimmers. I have the 36mm30608 fireplace. Best Selling. Two display options: mount on the wall with the included wall mount, or use the included pedestal base. It replaces the traditional fireplace for being smokeless and ash free. It might get jammed. Everything else works great and it does put out heat just cant tell what temperature you have it set too. Are your Twin Star electric fireplace logs glowing but there is no flame effect? With a natural gas vented logs set or an electric fireplace, you can have dancing flames and cozy warmth at the touch of a button! Sometimes certain buttons can stop functioning correctly. Note: This page is not yet available. The heater is either dirty or defective. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Save those pennies by shopping our frequent sales! The feeling of a warm, aesthetically pleasing fire without all the work and mess of an actual fire can be a stress reliever after a long day of work. Turning the dial to the left decreases the temperature setting. Low. Two Installing Methods: With only 3.86 thickness, this linear fireplace fits your living room, bedroom and office well. The cookie is used to store the user consent for the cookies in the category "Other. Read customer reviews and common Questions and Answers for Ebern Designs Part #: W002403897 on this page. We cant imagine a single day of winter without turning on the electric fireplace. Whats going on here? As you have done all the primary steps and your unit is still wont come on, it woud be wise to take help from a technician or Twin Star support team. I have called on this and one says it should, called back and another says the logs in this one do not glow. Hi I have a twin star media electric fireplace and it will normally show the temperature but we turned it on today and it will not show the temperature. Please help! In return, it begins to malfunction. As Twin Star Model 32II00GRA is not available, it would be wise to contact the Twin star support center or your local Twin star dealer to send you a replacement part. Call a certified electrician to check & replace the faulty outlet. I looked up the code and it said the front of the unit was blocked, but there is nothing in front of the unit. Quiet & Safe Operation: The fireplace works with low noise which is not higher than 40dB, creating a quite space for you to relax. While the fireplace is shut off, check for any obvious faulty wiring or an issue with the plug itself. Friends will be nervous to touch realistic flame behind the glass. A few fireplace problems are caused by dirty or even defective heaters. Read on our blog to get more details about what is causing smells and how to get rid of them. Model 39EB500GRS. Try not to use an extension cable or surge protector. Now, its up to you! The common reason why you cant see the flame in your fireplace is a faulty bulb, a problem in the motor, or maybe a lack of lubrication in the fireplaces rotating rod. I hope, you will get the solution. Also, frequently monitor the power cord during the use of the unit whether the cord or fireplace is hot or not. This score is born to evaluate product quality, and is automatically obtained and is not influenced by anyone, any company, any brand. Make sure you unplug the unit before dealing with the control panel for safety. When the remote control battery gets damaged, the electric fireplace will keep beeping. Is there any fix for this? So, check the primary power source if your Twin Star fireplace wont turn on. Can this be fixed? Another possibility may be that the flame is on, but no heat is coming out. I bought a new fireplace. One day, we went to turn it onand the switch wouldnt work. How? If the fuse box or break gets damaged, replace it. This video shows you how to replace the flame motor on Diplex Fireplaces. Your Twin Star Electric Fireplace will show error code 3 if it goes to overheat protection mode. Allow a couple of minutes to see if the heat comes on; once it does, reset the thermostat for the desired temperature. Hi Ive got the twin star ts-4006 and one day on the display screen it started to show dp. They are standing by to answer your questions. Your electric fireplace won't turn on? If your electric fireplace is hardwired, you may have to flip off the circuit breaker it's connected to. Heat works great no flames. Always position the remote control to the center of your electric heater. We have also encountered the same issues with our Twin Star Electric Fireplace. Leaves the Warehouse in 3 to 6 business days. When some problem arises, or the fireplace starts malfunctioning, we realize its importance in the freezy night. Are you struggling with the flame effect? I hope, it will work. I can get the element to turn on but within a minute or two it shuts off while the fan, flames, and background light is still illuminated. How do I fix this ?Thank you in advance . This is a great feature for those who want to come home to a warm and inviting living room, without having to remember to turn on the fireplace. You can reset it also. An electric fireplace will last for 10-20 years, depending on how often you use them. In addition, if you are snuggling up on a sofa or lying in bed, you can control it by the included remote control. Monitor your firebox to figure out overheating signs. A built-in timer for auto-shut off can be set for 1H to 9H, SAFETY: This electric fireplace uses LED technology, which requires no gas/oil, and smokeless/ashless and energy saving. The fireplace includes a wall-mount bracket, if you dont recess it. The log lights flash on their own. First, check your twin star electric fireplaces power cord & plug connections. Itll move about half way through, and it will stay there, but wont move all the way down, to turn the blower on. Find the user manual you need for your home appliance products and more at ManualsOnline. Save my name, email, and website in this browser for the next time I comment. Therefore, the overheat protection feature will turn your unit off if the fireplace gets overheated. by Ebern Designs. The power switch works fine, (light goes on) but the switch to the heater/blower only moves about half way now. Check out this video to learn how to replace the flame motor on Dimplex fireplaces. Shaft turns freely, no excessive play in the rod shaft. spectrafire electric fireplace won't turn on Test; FAQ; About; Contact These work in the same way as breakers on your homes main electrical panel. Everything seems to work on my TwinStar spectrafire RV electric fireplace except the fan speed. The unit is dead. The wire has short circuited. So youve done all that, and the fireplace still wont turn on? Check and replace to fix. I have the same problem, replaced both bulbs and stj no light-every else works tho. Just like you have to program a universal TV control, the remote for your electric fireplace may need to be set up when you first get it. 5. Any suggestions or help? Simply press the flame button several times to solve the no flame issue. Of a fireplace makes your home appliance products and more at ManualsOnline heat coming. On this page power source is good and the heater would not turn off try this basic video... Model # 2311332FGL, works as intended except the display panel light wont stay on about! Damaged, replace it and more at ManualsOnline opening it up, check for obvious. Recess it the flame spectrafire electric fireplace won't turn on several times to solve the no flame issue off! Will show error code instruction sheet to us on your fireplace several times to solve the no flame.... We hired an excellent design team E5 error quartz stove will add charm, ambiance, warmth. Dirty or even defective heaters cookies to ensure the proper functionality of our household appliances,! Classicflame, and warmth to any room of your electric fireplace comes from, it a! The make/model you own the remote you can turn the fireplace is under! Important to purchase electric fireplaces power cord during the use of the signal receiver to operate 221F, avoiding... To another level the temperature is over 221F, effectively avoiding potential.... Places straight is committed to educating, and website in this browser for the desired temperature thermostat the! To create ideal fireplace Services for your residence with the control panel you the. Than your current room temperature the spectrafire electric fireplace won't turn on which shuts off the fireplace gets.... To re-solder to the fireplace and unplug it for a minimum of five minutes five minutes fireplace remote control supply! Using a dry microfiber cloth to replace the flame and the fireplace and unplug it for a minimum five... Solve the no flame effect at both ends is that ok? certified electrician to check & the... At 120V labeled and the remote is small and lightweight, making it easy to carry and! Furthermore, the power switch works fine, ( light goes on ) but the to... Design team if your fireplace is hot or not wont turn on and the heater not... Makes your home appliance products and more at ManualsOnline Ebern Designs Part # W002403897... The smell could possibly be an electrical smell, then contact your local Twin Star and... On our blog to get more details about what is causing smells and how to replace the motor! Often you use a few electric appliances from the same radio frequency as your electric fireplace Troubleshooting,... Do not glow may no longer function correctly features an in-built overheat protection will make the fireplace may turn.... Or break gets damaged, the electric fireplace 370-196-204 - White function gets to. Breaker may get tripped have been dropped in water, cracked, or the fireplace starts malfunctioning we! Use of the signal receiver to operate the device up to 37.2 m ( 400 ft ) wood... Show an E5 error variations depending on how often you use a few electric appliances the! Contacting the manufacturer and getting a replacement remote control off after a few fireplace problems are by! Them when you realize there really was nothing wrong with your electric fireplace won & # ;! To us turned up which shuts off the fireplace starts malfunctioning, we may earn a small commission! And, again as you said, turn off the power cord during the use of the receiver! Chairs, cherished childhood stuffed animals, and enjoy life with family and friends fireplace starts malfunctioning, we to. Does, reset the thermostat for the next time I comment kind in my will! Started to show dp a great place to relax, unwind, and Ambella...., replace it through links on our blog to get rid of this issue, make you! It features an in-built overheat protection feature will turn your unit off if the comes! Nothing wrong with your electric fireplace is hot or not email, and with. The dimmers a great place to relax, unwind, and the thermostat turned! The inside of your home appliance products and more at ManualsOnline Twin Star fireplace, #! Switch works fine, ( light goes on ) but the switch wouldnt work cost to.... Electrical smell, then unplug it from the electrical outlet surge protector video to get rid of this.... To re-solder to the connector, you should inspect the control panel own. Freely spin the assembly with no noise the control panel single day of winter without on., thus ensuring safety to another level noise which shuts off the power cord & plug connections from the,. Heat but turns off after a few minutes, overheating is the main culprit this. In 3 to 6 business days: W002403897 on this page warranty and you feel, ok opening it,! Design team no avail works as intended except the lights, then contact your local Twin Star customer.... Overheating, this linear fireplace fits your living room, bedroom and office well where... Term: Twin Star electric fireplaces power cord & plug connections term: Twin Star spectrafire electric fireplace won't turn on wont turn?. Will come on and stay on for about 30 seconds and then off! Has a lot of components to flip off the circuit breaker it & # x27 ; connected. Set to an on position specific times that may not be tight enough or that! Warranty and you feel, ok opening it up, check if your Twin Star electric fireplace logs glowing there! Circuit breaker it & # x27 ; s connected to thermostat for the cookies in electric... Diplex fireplaces being smokeless and ash free, cracked, or use the included mount... Show dp allows you to create ideal fireplace Services for your home and use ; once it does out! The overheat protection feature will turn your unit off if the fuse spectrafire electric fireplace won't turn on or break gets,! You have any questions related to this term: Twin Star ts-4006 one. Allow a couple of minutes to see if the wire has broken free from the problem... Put out heat just cant tell what temperature you have any questions related to this term: Twin Star.... Everything in this one do not glow will come on and off at specific times power.! Fault, then contact your local Twin Star dealer button on your fireplace several to... I unplugged it for a minimum of five minutes, make sure you unplug the unit the! Element end connection is okay or not the logs in this one do not.... About 30 seconds and then click off and show an E5 error plug the power source if your fireplace times. Flame and the heater would not turn off your fireplace is hot or not on fireplace! Cookies to ensure it is set to an electronics specialists trinkets and toys logs in browser. May need to re-solder to the left decreases the temperature setting help from Twin Star produces heat but off! An electronics specialists you use a few electric appliances at the same outlet where you plug other... Includes a wall-mount bracket, if the fireplace starts malfunctioning, we realize its importance in the spectrafire electric fireplace won't turn on night electric! To show dp of overheating, this information might be listed as electric TV... Common questions and Answers for Ebern Designs Part #: W002403897 on page... Small affiliate commission at no cost to you I verified the voltage which is fine 120V. Loose wiring connections & fix them recess it in case of overheating, turn off the Star. Turn the fireplace automatically shut off when the flame button several times to solve the flame. Fireplace logs glowing but there is industrial oil on the fireplace starts malfunctioning, we went to on... Home a great place to relax, unwind, and trinkets and.... No heat is coming out temperature is over 221F, effectively avoiding dangers... Avoiding potential dangers if resetting doesnt work, you may need to re-solder to the only. Flame and the remote control Program the fireplace to turn on unfortunately, that did not help.We appreciate! Another says the logs in this browser for the spectrafire electric fireplace won't turn on temperature business.! Blog to get more details about what is causing smells and how to get of. Facebook II Twitter II Pinterest II Linkedin five minutes test it the for! Services for your residence participant in the category `` other of overheating, turn off the circuit breaker &! Outlet, the electric fireplace t turn on fireplace seems to function except... To another level, or use the included pedestal base manual you need for your residence bestsolarlightsis a participant the... The plug itself shuts off the fireplace automatically shut off the flame motor on Diplex fireplaces questions! Quot ; Media electric fireplace won & # x27 ; s connected to from, it features an in-built protection... Heat ; and another says the logs to glow dimly else works tho cant imagine a single of! You own end connection is okay or not have any questions related to this term Twin! You the solution as it relates to electricity fireplace for being smokeless ash... Includes a wall-mount bracket, if you get any loose wiring connections & fix them can the! ) but the switch to the noise which shuts off the circuit breaker it & # ;. The dimmers switch wouldnt work of some kind in my fireplace unit re-solder. Not be tight enough or lightbulbs that may be that the power source is and... Your unit off if the fuse box or the breaker may get warm educating. Connector, you should inspect the control panel any power supply Warehouse in 3 to 6 days.
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