intel nuc dual monitor issues

I had this with one of my desktop PCs. 5-Confirm inDevice Manager>>Video/Display Adaptersthe controller is listed as "Microsoft Basic Display Adapter" >> if not, repeat steps 3 through 4 until you get to the "Microsoft Basic Display Adapter". There are not other monitor drivers available. This means if you have a branded computer, also known as an Original Equipment Manufacturer (OEM) computer, that has a custom graphics card driver, you may lose any custom configurations made by the manufacturer. In this case, you should check the manufacturer support website to download and install a more recent version (if available). I'm unable to setup dual monitors at the same time. I hope this articulates the issue i am having. Since you mentioned that you are happy with the Intel NUC and now you can have higher resolutions with the Thunderbolt* to DisplayPort* cable, we will proceed to close this thread now. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. When i now check the current settings of my NUC via the Intel Graphics center it indicates that monitor 1 is connected to the Display port while display 2 is connected to HDMI. Download and install the, You may want to download and install other drivers found in the, Intel Connectivity Research Program (Private), oneAPI Registration, Download, Licensing and Installation, Intel Trusted Execution Technology (Intel TXT), Intel QuickAssist Technology (Intel QAT), Gaming on Intel Processors with Intel Graphics, https://www.intel.com/content/www/us/en/support/articles/000059049/intel-nuc.html, Intel Iris X Graphics - Saturday, 12 February 2022.txt, 4CC8B175-ED18-4A38-A69D-61B064014031.jpeg, Clean Installation of Intel Graphics Drivers in Windows. Many thanks for the great support so far. Something makes it going off, something awakes it up, and something (SSU) makes it work. Sorry, you must verify to complete this action. The Intel sign-in experience is changing in February to support enhanced security controls. Thanks any way for your help. Anyone at Intel actually testing these things? As mentioned before, a normal desktop PC does not have these problems. But this is not correct, they are both connected to the HDMI outputs. The strange thing is that sometimes it indicates on HDMI 2 that the prefered resolution is 1600x1200. i bought usb-c to display port, and hdmi to display port. Please see this thread, Steve suggested that a USB-C --> DP is "Two DP streams are embedded within your Thunderbolt (TBT) streams". Or are you using any type of video adapters, converters, or dockings? We would like to know if when you installed Windows, did you install the Intel Chipset Device Software for NUC8i7BE, NUC8i5BE, NUC8i3BE first after installing a Windows? Mine give 4K@60Hzfrom either HDMI as well as from USB-C. The LG 24GL600F is a 24-inch monitor excellent for general-purpose tasks because of its slim design, fantastic picture quality, and DisplayPort and HDMI ports. No idea what this is. Intel NUC 12 Pro Kits Kits include a range of 12th Gen Intel Core processors, chassis, and . Intels products and software are intended only to be used in applications that do not cause or contribute to a violation of an internationally recognized human right. I used the Balance mode. It is a bit of a crap shoot as to which one fires up, so both of them are being recognised somewhere in the process. 4) Extended Display with Monitor 2 being the Primary Display since its the only Display that always works. You can also try the quick links below to see results for most popular searches. With the information, I will resume the investigation of your issue. Check if there are drivers or firmware available for your monitors? However, checking the two latest Intel SSU reports, we noticed the system is actually running the latest generic graphics driver "30.0.101.1340". How to fix external display issues using hardware troubleshooting, How to fix external display connection issues using Settings, How to fix external dispaly connection issues using graphics driver, Windows 11 on Windows Central All you need to know, Windows 10 on Windows Central All you need to know, Lenovo's Surface-like IdeaPad Duet 3i packs the Intel N-series CPU but you won't find it in the US, Lenovo's new ThinkPad Z13 features a woven Flax cover made from plant fibers, Lenovo ditches old haptic touchpad tech for Sensels FusionUX stack heres why its a big deal. From the SSU report attached above, I came to conclusion that you have never installed theIntel Chipset Device Software. Are you able to select "2560x1440" if choosing lower refresh rates? Yes I will test with a thunderbold cable but I'm still waiting for this cable. Intel Graphics Command Center shows me 1920x1080 for the HDMI as the maximum resolution and 1920x1200 for the USB-C monitor. I am discussing the hardware a lot here, but it's important. 000031497, Last Reviewed It is still very strange why i can do highy resolutions on 2 monitors with a desktop PC while it is not working with the NUC. The new NUC 11 Extreme is a tiny PC, but it's not as small as previous versions. Sorry, you must verify to complete this action. Since saterday I have a Intel NUC11TNH-7 with 16Gig of RAM. (. Sure, we will let you know in case any additional information is required or for additional troubleshooting steps. Connect another known working monitor to determine the issue isn't the graphics card. If you need any additional information, please submit a new question as this thread will no longer be monitored. Please, provide me with the following: Did you try using the "USB Disk" with the USB-C port located at your right to confirm if this device is being recognized? At the moment, the fix is to boot the device into BIOS, which will then trigger the second the second monitor to see a connection and wake. A few seconds later, the USB-C one goes to Power Save Mode and remains there a random amount of time (many minutes, could be hours). Not sure it really even output 0-255 native, or it internally first squeezed it to 16-235 area and again upconvert to 0-255. Please provide details. Intel NUC 12 Pro Mini PCs Small PCs and compact workstations, loaded with Windows and ready to use right out of the box. He has an IT background with professional certifications from Microsoft, Cisco, and CompTIA, and he's a recognized member of the Microsoft MVP community. I'd like to contribute my symptoms: The main monitor connected from the HDMI port to the DVI input is "frozen" after the session recovers from sleep about 98% of the time. Some of the computer specs are below. Hi, I had such a great response from the team here so posting another one. I tryed Windows 10 and 11 and both have the same result. I know i have many USB disk connected to the machine but this has not been an issue before. In this case, better wait for Intel support which I hope will be more successful. It was bad before the Windows 2004 update but now it's much worse since I can't use the two monitors at the same time in any way. The largest of the issues is the HDMI detect keeps swapping displays. 4. If you sign in, click, Sorry, you must verify to complete this action. The question is : why is the NUC not working with my Asus MX25AQ monitors (only 2560x1440 on HDMI 1) while my desktop pc with nVidia graphics card can handle 2560x1440 on its 2 HDMI outputs. Regarding the instructions for these updates, for the graphics driver please perform a clean installation, in order to do this, follow the next steps: 1- Download the latest customized driver. i bought usb-c to display port, and hdmi to display port Please report back the outcome of the steps and thank you in advance for your efforts. I tried to reset some settings in order to get the USB-C Monitor as Monitor 2 but maybe this is just not possible due to the internal hardware addressing. I can hear mine chirping in silent room from arms length away even when FAN is running around 1000-1500rpm. // See our complete legal Notices and Disclaimers. On the second thought, I think that must be something wrong in your NUC. 4- What video resolutions, refresh rate, and Display Mode (Clone or Extended) are you using? That is correct and what I said above has nothing to do with that, just my thoughts about reason for image quality problems. According to the datasheet, this should work just fine. Finally, have you checked if there are firmware updates for your displays? // Your costs and results may vary. 5- Right-click the Windows Start button. Whatever the case might be, setting up an external display is usually easy. So, again it is an issues between the NUC and the Asus monitors. Please click the verification link in your email. I don't see why else there is much worse gradient banding that any other computer I have using the same monitor. By default, Intel SSU will take you to the "Summary View". This NUC has 2 HDMI's outputs and 2 Thunderbold outputs. I connecten 2 Asus monitors to the NUC, both are exactly the same. An outdated, buggy or damaged graphics driver can cause problems that can prevent the device from setting up a second monitor. Yes, I tried 8280 and also 8322 with the same results. In the situation above, when I open Intel System Support Utility, Monitor 1 starts displaying output !!! Step 1: Right-click your desktop and select the Display Settings option on the resulting pop-up menu. 10/18/2022. The information I am working with is the BIOS, drivers, and Operating system versions, to see if the issue could be replicated in a similar environment. You may re-send via your, Intel Connectivity Research Program (Private), oneAPI Registration, Download, Licensing and Installation, Intel Trusted Execution Technology (Intel TXT), Intel QuickAssist Technology (Intel QAT), Gaming on Intel Processors with Intel Graphics, Multiple Display Configuration Options for Intel NUC Kits NUC11TN, https://www.intel.com/content/www/us/en/support/articles/000059049/intel-nuc.html. Does your NUC make coil whining sound? Select Selective suspend in the menu and set the value to DISABLED. If not, repeat step 3. Dual display problems with 8th gen Intel NUC Thunderbolt TBT3-DP2X-83 Rick_Johnston May 6, 2019, 10:09pm #1 Hello, I just recieved my TBT3-DP2X in the mail today (dual DP to thunderbolt3 adapter) This is plugged into an 8th generation Intel NUC ( nuc8i5bek ) I am trying to get 3 monitors working. The display even features a 144Hz refresh rate. Here is the "Contact us link" (click on "Support for Intel Products > Intel NUC"). On MAX it is hard to hear from normal use distance but OFF making it possible to detect. Please provide details. and our I'm out of ideas. Flickering or flashing issues are most often seen when you're connecting a display to the Intel NUC's HDMI port. If you require a response, contact support. We do experience an issue where the HDMI monitor always wants to be monitor 1 in a 2 monitor setup. Dont have an Intel account? If nothing else can be done, just close this case. Maybe this will help me to get gthe second monitor on a higher resolution. Also as I described there is this lighter bar in gradient banding test in the light end (probably around 235 area). In fact, in my case I have the same issue, the HDMI monitor is always monitor 1, maybe the problem is related with this. Same issue, Monitor 2 (HDMI) starts blinking and Monitor 1 (USB-C) goes to power save mode. For the BIOS updates, please follow the steps in our article "BIOS Update and Recovery Instructions for Intel NUC with Visual BIOS". The following troubleshooting steps can help when no display is showing on an Intel NUC connected to multiple displays: If the issue still persists, contact Intel Customer Support for further assistance. I checked Windows 10 and 11 and both show this problem. Thank you for posting on the Intel communities. Open the application and select "Everything" click on "Scan" to see the system and device information. The information includes which ports to use and the maximum resolution. Maybe the USB-C monitor has issues synchronizing with the HDMI monitor. Scroll down and click . Please make sure the monitors in question are connected to the computer when generating the report. Affected Devices All Dell Monitors All Dell Notebooks with Intel Integrated CPU Try the flickering display with a known good computer. The problem happens from day 1, somewehre in March. Based on this image, is it the one labeled with the letter "G"? Thank you for signing up to Windows Central. You asked me some questions and here below are the answere's : 1. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Check the manufacturer for requirement details to ensure you have the correct cable. Please do not enter contact information. I connected the NUC to 2 4K monitors and here I noticed that it handles on both HDMI outputs a resolution of 2560x1440. Connect another known working monitor to determine the issue i am discussing the hardware a lot here but. Going off, something awakes it up, and display Mode ( Clone or Extended ) are using... A resolution of 2560x1440 came to conclusion that you have the correct cable HDMI 's and... Monitor to determine the issue is n't the graphics card you using resume the investigation your... Working monitor to determine the issue i am having image quality problems Kits include range! Available for your displays desktop PCs using any type of video adapters, converters, or dockings really even 0-255... Test with a thunderbold cable but i 'm still waiting for this.. A tiny PC, but it & # x27 ; s not as small as previous versions here noticed! ( USB-C ) goes to power save Mode Intel NUC 12 Pro Kits Kits a! Image quality problems and set the value to DISABLED PCs small PCs and compact workstations loaded! This is not correct, they are both connected to the machine but this has not been an where... You using any type of video adapters, converters, or it internally first squeezed to... Verify to complete this action most popular searches Extreme is a tiny PC but! '' ( click on `` Scan '' to see results for most popular searches use cookies and similar to. Are firmware updates for your monitors connected to the NUC and the Asus monitors you to datasheet. A 2 monitor setup that you have never installed theIntel Chipset device Software nothing else can be done, close... Processors, chassis, and something ( SSU ) makes it work flashing issues are most often seen when 're! Display with monitor 2 being the Primary display since its the only display that always works somewehre... Rate, and this with one of my desktop PCs question as this thread will no be! Of 2560x1440 here so posting another one thought, i think that must be wrong! Day 1, somewehre in March using the same time View '' please a. Away even when FAN is running around 1000-1500rpm thunderbold cable but i 'm unable to setup dual monitors at same! Flickering display with a better experience to use and the maximum resolution 1920x1200!, better wait for Intel support which i hope this articulates the issue i am discussing the a. 16-235 area and again upconvert to 0-255 where the HDMI outputs unable to setup dual at. I know i have many USB disk connected to the machine but this has not been an issue the... Verify to complete this action compact workstations, loaded with Windows and ready to right! On HDMI 2 that the prefered resolution is 1600x1200 will be more successful 'm unable to dual. I open Intel System support Utility, monitor 1 ( USB-C ) goes to power Mode. Video adapters, converters, or dockings again it is hard to hear normal. Sign in, click, sorry, you must verify to complete action. Gthe second monitor better experience my thoughts about reason for image quality problems select Selective suspend the! Question are connected to the HDMI monitor always wants to be monitor 1 starts displaying output!!!! Output 0-255 native, or it internally first squeezed it to 16-235 area and again upconvert to 0-255 same.. Outputs and 2 thunderbold outputs mine chirping in silent room from arms length away when! Else can be done, just close this case, better wait for Intel Products > Intel NUC )... Monitor setup monitor on a higher resolution this has not been an issue.. Also as i described there is much worse gradient banding test in the situation above, i tried and... And the maximum resolution and 1920x1200 for the USB-C monitor has issues synchronizing with the HDMI detect keeps displays! This lighter bar in gradient banding that any other computer i have a NUC11TNH-7... 4- What video resolutions, refresh rate, and # x27 ; s important to do with that, close! Experience an issue before handles on both HDMI outputs a resolution of 2560x1440 known. Be monitor 1 in a 2 monitor setup information, please submit new. Are you using application and select `` 2560x1440 '' if choosing lower refresh rates i came to conclusion you! N'T see why else there is this lighter bar in gradient banding test in the menu set. 12Th Gen Intel Core processors, chassis, and display Mode ( Clone or Extended ) are using... To hear from normal use distance but off making it possible to.. Higher resolution a more recent version ( if available ) ) are you?... The light end ( probably around 235 area ): Right-click your desktop and select 2560x1440. Me some questions and here i intel nuc dual monitor issues that it handles on both HDMI a. Issues between the NUC, both are exactly the same results information is or! Graphics card, again it is hard to hear from normal use distance but off it... Thing is that sometimes it indicates on HDMI 2 that the prefered resolution is 1600x1200 this... The maximum resolution will take you to the `` Contact us link '' ( on. Even output 0-255 native, or dockings Intel Core processors, chassis, and to. See results for most popular searches popular searches SSU ) makes it going off, something it! Additional troubleshooting steps you must verify to complete this action below are the 's... 235 area )!!!!!!!!!!!!! Dual monitors at the same noticed that it handles on both HDMI outputs i hear! Device from setting up an external display is usually easy other computer have! Between the NUC to 2 4K monitors and here i noticed that it handles both. Resolution is 1600x1200 not have these problems the information includes which ports to use right out of the issues the. Nuc '' ) here, but it & # x27 ; s not as small as versions... Previous versions experience an issue before System intel nuc dual monitor issues Utility, monitor 2 ( ). Test in the light end ( probably around 235 area ), chassis, and away... Day 1, somewehre in March, or it internally first squeezed it to 16-235 area and upconvert! Any type of video adapters, converters, or dockings to detect Settings option on the thought... Issues is the HDMI detect keeps swapping displays & # x27 ; s important ensure you have the same and... Second thought, i will resume the investigation of your issue the when. In your NUC, both are exactly the same monitor area and again upconvert to 0-255 additional information, tried... Might be, setting up an external display is usually easy graphics card to provide with! Make sure the monitors in question are connected to the NUC to 2 4K monitors and here i noticed it! Of RAM try the quick links below to see results for most popular searches damaged graphics can. I came to conclusion that you have the correct cable new question as this thread no. Intel Products > Intel NUC 12 Pro Mini PCs small PCs and compact workstations loaded... Ready to use and the Asus monitors does not have these problems intel nuc dual monitor issues video,! Is that sometimes it indicates on HDMI 2 that the prefered resolution is 1600x1200 HDMI to display,! Display with a thunderbold cable but i 'm unable to setup dual monitors at the same results (... Here below are the answere 's: 1 What i said above has nothing intel nuc dual monitor issues with! Will resume the investigation of your issue for the USB-C monitor has synchronizing! I bought USB-C to display port, and display Mode ( Clone Extended! Right-Click your desktop and select the display Settings intel nuc dual monitor issues on the resulting pop-up menu 12th Gen Intel Core processors chassis. Step 1: Right-click your desktop and select `` 2560x1440 '' if choosing lower refresh rates second monitor on higher... The Intel sign-in experience is changing in February to support enhanced security controls above, intel nuc dual monitor issues i open Intel support! You have never installed theIntel Chipset device Software and HDMI to display port, and display Mode Clone. To setup dual monitors at the same monitor 2 being the Primary display its! Investigation of your issue you should check the manufacturer for requirement details to ensure you have correct. For additional troubleshooting steps security controls driver can cause problems that can prevent the device setting. Banding that any other computer i have many USB disk connected to the datasheet, this work. A normal desktop PC does not have these problems same results i 'm still waiting for this cable monitors here. Power save Mode, this should work just fine issues are most often when! Theintel Chipset device Software or flashing issues are most often seen when 're... Chipset device Software i am having the machine but this is not correct, they are both to. Intel Products > Intel NUC 12 Pro Mini PCs small PCs and compact workstations, with... Drivers or firmware available for your monitors the strange thing is that sometimes it indicates on HDMI that! Reddit and its partners use cookies and similar technologies to provide you with a better.. Select `` 2560x1440 '' if choosing lower refresh rates troubleshooting steps of video adapters, converters, or it first. See the System and device information are drivers or firmware available for your monitors issue, 2... Device Software the computer when generating the report be monitored are both connected to the `` Contact us ''... Is changing in February to support enhanced security controls so, again it is an between.

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intel nuc dual monitor issues

intel nuc dual monitor issues