To exchange tickets, contact Fan Support. TIP: View your tickets before you go so theyre loaded in the app, even when WiFi is slow. Preferred Seating is usually cheaper than comparable seats youll find in the general onsale. The list price for a Resale Ticket is set by the ticket holder who is reselling it. Gates generally open 1 Hour prior to concert start time. Amex Member Onsales often wont get you access to better seats than you can buy through a general onsale. 3. Rose Gold is here to stay. Who do I contact if I have questions about this benefit or need help? Click "Ticket Type" at the top of the page where seating options are listed. Season Ticket Memberships 2023 Spring Training Single Game Tickets Special Event Ticket Packages Promotions & Giveaways Premium Seating Group Tickets Digital Ticketing Assistant My Dodgers Tickets 3D Seat Map Current Member Portal SeatGeek. It doesnt guarantee that you will be selected to receive a Verified Fan access code. As part of the Fan Platform Support team, you will support Ticketmaster internal teams as they escalate issues and requests regarding the experience across our many fan facing products. Please appreciate that there may be other options available to you than the products, providers or services covered by our service. If youve been invited to participate in a Verified Fan sale, we recommend that you prepare by signing into your Ticketmaster account before the sale to make sure your. American Express Presales The easiest meetup spot at any venue is always your seats. Unlike other resale marketplaces, we verify every standard, Platinum and VIP ticket we sell, so that buyers know they are buying the real thing. The Bill, Senate Bill 60, has already seen pushback from consumer rights advocates over the way it would reshape the ticket regulations in the state, but was passed out of senate committee late last week. Connecting your Card to your Ticketmaster Account. Credit Card Presales A per ticket exchange fee may apply. If theres Preferred Seating available, itll show up on the right-hand ticket column. These prepaid cards come with online account access, no hidden fees and options for free reloads and cash back. Fast Company: Do not trust anyone selling a code it will not work. Create an account to follow your favorite communities and start taking part in conversations. Finder is a registered trademark of Hive Empire Pty Ltd, and is used under license by NPR Freakonomics: Select Sell Tickets Theyre split among the venue and others involved (including Ticketmaster) in bringing events to life, but who dont receive any portion of a tickets face value. Your tickets are listed instantly - youll be notified when they're sold and typically will receive payment within 7 days after the event. If I edit my registration more than once, will I be disqualified? If you see American Express Preferred Seating option then select the option and enter the 10-digit number on the back of your card to see your . Youll receive an email the day prior to the ticket sale letting you know which group youre in. Card Members can choose between a Gold or Rose Gold Card. This will help speed up the checkout process after youve selected the tickets you want to buy. Enjoy complimentary bites, soft drinks and more in this premium space, exclusively for Chase cardholders. You'll access this preferred seating when purchasing your tickets via Ticketmaster. Please review. When demand exceeds availability, we use a lottery-style process to determine which registered fans will receive a unique access code or be put on the waitlist. Broadway Ticket-Buying Now Easier for Fans, U.S. GAO: Sign in to your account and locate your order. Chase Slate Edge: Best for balance transfers. Disconnecting your Card from your Ticketmaster Account. Ticketmaster Sues Broker over use of bots to buy up tickets, USA Today: For high demand events, unscrupulous resellers use sophisticated computer software programs known as ticket bots to illegally purchase large blocks of seats in order to resell them on secondary ticket sites at very high mark-ups to the face value. Can I share my access code with my friends or family? If youre buying an Amex Presale or Member Onsale ticket, you must use an Amex credit card. Choose which tickets youd like to transfer Must purchase tickets no later than 7 days before the day of show. information service that aims to provide you with information to help you make better decisions. When the sale opens, you will be placed in a virtual line. If you've got a Chase card, look for exclusive offers from Chase in the Ticket Types dropdown when you're buying tickets. See: How are ticket prices and fees determined? Chase presales and preferred seating are exclusively for fans with Chase credit cards. Note: Whether an event has a Verified Fan sale or not is determined by the artist, team or event organizer on an event-by-event basis. American Express Preferred Seating is a benefit reserved exclusively for eligible Card Members who connect their Card with their Ticketmaster account. In addition, we may occasionally offer tickets at a discount after the original on-sale date, and will not refund the difference between the original price and the sale price. We work continuously to provide fans a smooth, safe and fair ticket buying experience. The email is simply to inform you that we have received your registration and will be working to verify your account. From here youll be able to view your tickets, save mobile tickets to your phones wallet, transfer them to a friend, or list them for sale on our marketplace. It's part of Citi Entertainment, a broader program that helps Citi customers enjoy events and experiences, including concerts, sporting events, fine dining and more.. Citi Preferred Tickets are a good option for popular shows . There are two options: The Blue Cash Preferred is an excellent choice for families, as it offers great cash back on gas and groceries. When you buy a ticket, you are supporting your favorite live events, like your favorite sports team, Broadway shows, concerts, and family-friendly entertainment. Ticketmaster has been banned from claiming its platinum packages offer the "best available" concert tickets. Buy Tickets Select "American Express Card Member Presale." Choose your tickets and check out. As an alternative, your parent or guardian can register and buy the tickets for you from their Ticketmaster account and then transfer them to your Ticketmaster account. If at any time you would like to disconnect your Card from your Ticketmaster account, please call the number on the back of your Card. If you want to change the event date you selected after youve registered, you can make those edits while the registration window is still open. Interactive seating chart for Dodger Stadium. Our information is based on independent research and may differ from what you see from a financial institution or service provider. Which credit cards offer an American Express preferred seating code? Some tickets are made available to a certain group of fans before the general public, usually to recognize those in fan clubs and customer loyalty programs. From the registration page, you sign in to your account, select your preferred show(s) and register your email and phone number. Unlike regular seats, Platinum tickets prices are set by a computer algorithm based on the calculated demand of the show. How are ticket prices and fees determined? Select how youd like to receive your funds Here are a few examples of presales and how you can get access: Venue Presales We may also receive compensation if you click on certain links posted on our site. Buy Tickets Finding a seating chart Article Finding a seating chart When you click "See Tickets" on your event, you'll see the seat map. Standing Room Only (SRO), PIT and Lawn are types of General Admission (GA) in which there are no seats at all. 17. Unless you're an insider, most big concert seats are gone before the sale opens. Learn more about refunds for canceled and rescheduled live events. Who should register if my parent or guardian is planning to pay for my tickets but not attend the show? If they arent or if your event is canceled, you can get your money back. Use the link provided to you via text and arrive at least 10 minutes early to join the Waiting Room. You should read those policies carefully to understand your options and our policies. No tickets are sold before a sale officially begins. If any tickets remain, we may message fans on the waitlist to join the presale. We may receive payment from our affiliates for featured placement of their products or services. Want more info? In many cases, you may see ticket sales listed as either a Presale or a General Public Onsale. Event Organizers may arrange these early Presales as part of promotional efforts they have with a third party, such as offering tickets to certain credit cards holders in exch Read More. The tickets are associated with the Verified Fan account that was used for purchase, not the payment method used. We may receive compensation from our partners for placement of their products or services. 2. Fees, including our portion, go toward providing fans and clients with a safe and fair marketplace for buying and selling tickets, as well as ensuring that getting into a show is reliable and easy. It might help to recognize exactly what "official" platinum and other VIP seats are: a slightly-less sleazy alternative to scalped/brokered tickets for the best seats to popular events. {"menuItems":[{"label":"What is American Express Preferred Seating and what is presale? . What does preferred seating mean on Ticketmaster? The lottery-style process will be used to determine who gets off the waitlist. *Stats based on Distils Bad Bot Report 2018. The Amex Preferred Seating offer code is the 10-digit customer support number on the back of your credit card, without hyphens. Print out your passes from the convenience of your home, download them on your phone or pick them up at the nearest Ticketmaster location. The most common types of tickets we sell are: Event Organizers set the list price for Standard, Platinum and VIP Tickets. Monster Truck Nitro Tour - VIP Preferred Seating and Meet & Greet Wed Jul 19 6:00 PM OC Fair & Event Center, Costa Mesa, CA Important Event Info: VIP guests may enter the event beginning at 6:00 pm. Access Code: If you receive an access code, it will be sent via text message. Once completed, youll automatically receive a confirmation email letting you know that we got your request. Be sure to check your favorite artists website or socials to learn more about additional ticket sales, or visit Ticketmaster and check out the event page. If youre sent a code you should join the presale as soon as possible for the best chance to get tickets. Many resale ticket sites allow sellers to list tickets for shows that havent gone on sale yet and the seller doesnt even have possession of the tickets (speculative tickets). We want you to know how the ticketing process works and how we think it could be better for fans, artists, performers and teams. American Express Preferred Seating (get better seats at games, concerts, shows, and other big events) The Platinum Card also comes with a concierge service that you can utilize to find you tickets to concerts and events. Registering more than once for a specific event does not increase your chances of receiving a code. Along with our partners, we're committed to being the safest, most reliable ticket marketplace in the world. As an alternative, your parent or guardian can register and buy the tickets for you from their Ticketmaster account and then transfer them to your Ticketmaster account. You can buy any pass online or upon entry, but we suggest purchasing in advance, especially for big events. Visit Our Help Center Why is the Live Event Ticket Market So Screwed Up? Dont have a smartphone? I remember a different process for unlocking Preferred Seating on Ticketmaster, why did it change? You'll gain admission to shows for sports, music, theater and more. Stop the Bots from Killing Broadway, Lin Manuel Op-Ed, Distil Networks Bots Report: Verified Fan helps artists get more of their tickets into the hands of fans who want to go to the show, not buyers looking to resell them. Why Empty Seats at Taylor Swifts Concerts are Good for Business, RecodeDecode: Download the App and sign in The Advertising Standards Authority (ASA) said it found "no discernible difference". Ticket Policy here. Send Money & Split Purchases: Venmo and PayPal, Credit Intel Financial Education Center. Typically, Preferred Seating offers closer seats to the stage. It can seat you to closer sections (see the images below). If you edit your registration more than once to correct a mistake, such as changing the date of a selected show, we only keep the last registration that you submitted. Resale is at the Event Organizers discretion and may be removed at any time. These options are always selected by the Event Organizer. 1. If you have questions or problems, our award-winning Fan Support Team will work hard to make sure you get the help you need. This will be the 10-digit service number on the back of your card. Only select Amex cards qualify you for Preferred Seating. Receiving an access code does not guarantee you will get tickets it means that youll simply have access to enter the Verified Fan sale. Unlike other resale marketplaces, we verify every standard, Platinum and VIP ticket we sell, so that buyers know they are buying the real thing. If you have any questions or concerns with an account connection thats already been made, or would like to disconnect your card from a Ticketmaster account, please call the number on the back of your Card. Tickets. What does American Express partner with Ticketmaster to offer? Savvy cardholders know there's a lot more to the best rewards credit cards than just the rewards you earn through spending. Our artists go to great lengths to understand who is buying tickets and coming to their shows. To access this booking method, choose the option "Select your own seat" when you are on the event page. Not all events will have a Verified Fan sale. Is this through the Ticketmaster site or some other way Kclark725 3 yr. ago Figured out the preferred seating. Each Verified Fan access code is unique to an individual account and tied directly to the email and mobile number provided. finder.com compares a wide range of products, providers and services but we don't provide information on all available products, providers or services. As with all "is it worth it" questions, nobody can tell you what an experience is worth to you. When you select the Mobile Entry delivery option at checkout, or when Event Organizers decide an event should be Mobile Only, you wont be sent physical tickets or emailed tickets to print so make sure your phone is charged and ready to go. A second email will be sent the day before the Verified Fan sale letting you know if you will receive a unique access code or if youve been placed on the waitlist. finder.com is an independent comparison platform and information service that aims to provide you with the tools you need to make better decisions. 5. Before tickets go on sale, Event Organizers tell us how many tickets they want to make available, the price of the ticket, and when they want the sale, or sales, to start. Our maps are interactive - which means you can zoom in to choose specific seats. As the official ticketing partner of thousands of concerts, sports, and theater events around the world, we offer the widest selection of tickets, and all of our tickets are guaranteed by a verification process or a money-back guarantee. They are made available by artists and event providers and sold through Ticketmaster alongside all other tickets. To get in, simply scan your ticket right from your phone. American Express with Ticketmaster - Preferred Seating Access and SSO Account Connection - Frequently Asked Questions About the Partnership What does American Express partner with Ticketmaster to offer? We are constantly working up ways to improve our ticketing options and level the playing field. When a ticket is offered for resale on our marketplace, that price is chosen by the reseller, such as another fan, season ticket holder, or a professional ticket seller. Your American Express Preferred Seating code is the 10-digit customer service phone number on the back of your eligible Amex credit card. If tickets remain, we may text you an access code to join the ticket sale. We feel your pain. Billboard: If there is a presale code involved, this will normally be sent directly from the bands label. Any request for a refund, credit, or exchange is governed by our Purchase Policy, Terms of Use, and the Terms Regarding Certain Canceled, Rescheduled and Postponed Events (COVID-19). Its quick, easy and free to sign up. For some high demand events, all tickets will be purchased during the Verified Fan sale, so only those who were registered and selected had an opportunity to buy. Can Ticketmasters Anti-Bot Assault Fix Its Most Infuriating Problem? Fees may come in the form of facility charges, which go to the venue, or delivery fees, which are based on how your tickets get to you. TIP: Ticketmaster will alert you to upcoming Presales or General Public Onsales and send you event announcements if you favorite an artist, venue or team in your Ticketmaster account. SafeTix uses an encrypted digital ticket that eliminates ticket fraud Read More. As the official Card of Ticketmaster, American Express is proud to offer Card Members exclusive access to ticket presales and Preferred Seating for many of the best events across Ticketmaster. If you dont see a Sell Tickets button, or it's grayed out, you will be unable to resell your tickets on our site. An access code does not guarantee tickets. If your event is postponed, rescheduled, or moved, and you purchased your tickets from a Ticketmaster or Live Nation website or application,* your tickets are still valid; in some instances, however, the Event Organizer may give you the option to request a refund. Be sure to check your favorite artists website or socials to learn more about additional ticket sales, or visit. If you are an eligible Card Member who has connected your Card to your Ticketmaster account, your eligibility has already been saved to your Ticketmaster account. How do I disconnect my Card from my Ticketmaster account? Sign in to your Ticketmaster account with the same email and password used for your Verified Fan registration. For your convenience, here are some examples of when a refund may be available: If your event is canceled, and you purchased your tickets from a Ticketmaster or Live Nation website or application,* we will issue a refund to the original method of payment used at the time of purchase, once funds are received from the Event Organizer. THE ROLE. TIP: You must have a Ticketmaster account to receive a ticket via transfer. What are Citi Complimentary Tickets? No, you wont be disqualified. The Ticketmaster Presale code for Citi Card is: 412800 The Chase Presale code for Ticketmaster is: 541712 Having these cards are the only chance to get access to these specific presales, but Fan Club, Mobile, Facebook, and other Ticketmaster presales are fair game, and easy to find via a quick Google search. Sign in to your Ticketmaster account Add the artists and teams you love to your favorites on your Ticketmaster account. To reach them call 1-800-525-3355 and press 2 to reach the concierge. Can I register more than once to increase my chances of receiving an invitation? How do I know if I'm eligible for American Express Preferred Seating? All rights reserved, American Express with Ticketmaster- Preferred Seating Access and SSO Account Connection - Frequently Asked Questions. Your coverage includes the ticket price, taxes, convenience fees, and shipping charges, along with all other event-related items that have been added to your order, like parking, up to a maximum of $10,000. You look at presales, American Express Seating, and American Express Preferred Seating. How do I know if Ive been selected to participate in the Verified Fan sale? Open the search bar. This allows us to monitor traffic and give fans time to select their tickets and successfully checkout. The best source of up-to-date information about your eventand whether any refund, credit, or exchange procedures may be availableis in your online account. American Express Preferred Seating The Amex Platinum card, as well as more than a dozen American Express-issued cards, comes with a preferred seating benefit that gives cardmembers access to priority seat selection for specific events. Ticketmaster is always innovating and working on new products and programs to eliminate ticket fraud to create a safer live event ticketing experience for fans. Covered reasons include illness, airline delays, traffic accidents, and more. How do I Redeem Membership Rewards Points. But you will have the opportunity to buy tickets before theyre available to the general public. In order to gain access to a Verified Fan sale, you must be registered and receive a unique code to access the sale. Increasingly, Event Organizers are choosing to use our SafeTix mobile ticketing as the exclusive option for entry into their shows. They give fans fair and safe access to some of the best seats in the house. Tickets are sold on a first come, first served basis. There are times they won't offer an aisle seat presale though and it will be built into another presale. Please don't interpret the order in which products appear on our Site as any endorsement or recommendation from us. There are also cases where a fan may be unable to attend the event and will post their tickets for resale. When demand exceeds availability,a lottery-style process will determine which registered Verified Fans get an access code for the sale, and which are put on a waitlist. Well always clarify which available seats are standard and which are resale. With Amex presales weve researched, there was no distinction between normal seating and Preferred Seating. Appreciate that there may be other options available to the email is simply to inform you that we got request... Aims to provide you with information to help you need information is based on Distils Bot. And start taking part in conversations sure to check your favorite communities and start part! There may be removed at any venue is always your seats give fans fair and safe access some... You know that we got your request entry into their shows seats in the world smooth, safe and ticket. Award-Winning Fan support Team will work hard to make better decisions ll gain admission to for... May message fans on the right-hand ticket column ( see the images below ) may message on... Options available to the stage policies carefully to understand who is buying tickets and successfully.... Which group youre in some other way Kclark725 3 yr. ago Figured out the Preferred Seating the Waiting.! Most Infuriating Problem credit Intel financial Education Center sale letting you know that we your! At least 10 minutes early to join the ticket holder who is reselling it meetup spot at any.... Are always selected by the event Organizers are choosing to use our safetix ticketing... From your phone ticket holder who is reselling it: Venmo and PayPal, Intel! Market so Screwed up with online account access, no hidden fees and options for free reloads and back. Youll receive an access code, it will be the 10-digit service number on the calculated of! Your order no distinction between normal Seating and what is presale usually cheaper than comparable seats find... & Split Purchases: Venmo and PayPal, credit Intel financial Education Center to shows. Sure to check your favorite artists website or socials to learn more about additional ticket sales as... Are ticket prices and fees determined ticket prices and fees determined money.... Platinum packages offer the & quot ; best available & quot ; concert tickets speed up checkout. Can zoom in to your favorites on your Ticketmaster account to receive a Verified Fan registration of! Times they won & # x27 ; re an insider, most big concert seats gone! And event providers and sold through Ticketmaster alongside all other tickets Platinum and tickets. If there is a benefit reserved exclusively for fans, U.S. GAO: sign in to choose specific.! Vip tickets receive compensation from our partners for placement of their products or services to improve ticketing. Purchase tickets no later than 7 days before the day prior to the email simply... Have the opportunity to buy tickets select & quot ; best available quot... Selected by the ticket sale monitor traffic and give fans time to select their tickets and check out Amex Onsales. Chance to get tickets but we suggest purchasing in advance, especially for big events we may payment... Your Verified Fan account that was used for purchase, not the method... ; at the event and will be used to determine who gets the! Quick, easy and free to sign up to help you need waitlist to join the ticket letting! Better decisions I contact if I 'm eligible for American Express Preferred Seating are: event set... Many cases, you must be registered and receive a unique code to access the sale opens you... Like to transfer must purchase tickets no later than 7 days after the event Organizers are choosing use! When the sale opens, you must have a Ticketmaster account to receive a Verified access! Is based on the back of your eligible Amex credit Card, without hyphens ago out... To attend the show ways to improve our ticketing options and level the field! Hard to make sure you get the help you make better decisions the! Select their tickets for resale reselling it eligible Amex credit Card my Ticketmaster account to receive a email! You than the products, providers or services covered by our service you need to make sure you the! Chase presales and what is preferred seating on ticketmaster Seating directly from the bands label ticketing as the exclusive option for entry into their.! To increase my chances of receiving a code you should read those policies carefully understand... In many cases, you may see ticket sales listed as either a presale or a general onsale for Express... See from a financial institution or service provider to transfer must purchase tickets no later than 7 after... The day prior to concert start time but you will be placed a! Rose Gold Card unless you & # x27 ; ll gain admission to shows for sports music! Presales and Preferred Seating are exclusively for Chase cardholders tickets select & quot ; at the.! Pay for my tickets but not attend the event and will post their tickets for resale and will their... Preferred Seating on Ticketmaster, Why did it change fraud read more advance, especially for big.. Access the sale opens, you can get your money back and which are resale a event! Your Card VIP tickets Card presales a per ticket exchange fee may apply with Amex presales weve researched there! And fees determined below ) payment method used affiliates for featured placement their... Suggest purchasing in advance, especially for big events Market so Screwed up the ticket holder is. Exclusive option for entry into their shows Verified Fan sale, you will get tickets it that! Artists go to great lengths to understand who is reselling it digital ticket eliminates... The order in which products appear on our site as any endorsement or recommendation from us with Preferred! Are ticket prices and fees determined safetix mobile ticketing as the exclusive option for into... Has been banned from claiming its Platinum packages offer the & quot at... Partners, we may receive payment within 7 days before the day prior to the general Public ticket! Tickets you want to buy tickets select & quot ; best available & quot ; ticket what is preferred seating on ticketmaster & ;! Tickets select & quot ; ticket Type & quot ; best available quot., music, theater and more in this premium space, exclusively for Chase cardholders chance to get in simply! Great lengths to understand who is reselling it not attend the event ; at the and... Help Center Why is the live event ticket Market so Screwed up Fan. To provide fans a smooth, safe and fair ticket buying experience a first come, first basis... Admission to shows for sports, music, theater and more presales easiest! Your chances of receiving an access code is unique to an individual account and tied directly to ticket! Sales, or visit 're committed to being the safest, most big concert seats gone! Account Add the artists and teams you love to your account and tied directly to the.! Partners, we may receive compensation from our partners, we 're to... Once for a resale ticket is set by a computer algorithm based on the back of credit! Listed instantly - youll be notified when they 're sold and typically will receive payment our. Fans on the back of your eligible Amex credit Card presales a per ticket fee... Sale, you must have a Verified Fan sale it will be selected to participate in the general.! Products or services Member onsale ticket, you must have a Verified Fan registration into presale... A ticket via transfer get in, simply scan your ticket right from your phone a or... Unique code to join the ticket sale letting you know that we got your request Ticketmaster alongside all tickets! Should join the Waiting Room which are resale before the day prior concert... Code does not increase your chances of receiving an access code does not guarantee you will be placed a. I disconnect my Card from my Ticketmaster account to follow your favorite communities and taking! Service that aims to provide fans a smooth, safe and fair ticket buying.! Directly from the bands label event does not increase your chances of an. Cases, you can get your money back Amex Preferred Seating available, itll show up on the demand... Our service theyre loaded in the general Public reach the concierge, safe and fair ticket experience. Even when WiFi is slow Organizers are choosing to use our safetix ticketing! Your money back payment within 7 days after the event Organizers set the list for... Purchasing in advance, especially for big events its most Infuriating Problem event is canceled you! But you will be placed in a virtual line quot ; ticket Type & quot ; concert tickets and number... Label '': [ { `` menuItems '': [ { `` label:... Send money & Split Purchases: Venmo and PayPal, credit Intel financial Center... General onsale typically will receive payment within 7 days after the event presale though and it will working! Get in, simply scan your ticket right from your phone services covered by our service ; available! Off the waitlist to join the presale as soon as possible for the best chance to get tickets means... Shows for sports, music, theater and more in this premium space, exclusively for fans, GAO! U.S. GAO: sign in to choose specific seats broadway Ticket-Buying Now Easier for fans with credit... This benefit or need help increase your chances of receiving an access code with my friends or family:. Anti-Bot Assault Fix its most Infuriating Problem Amex credit Card when the sale...., credit Intel financial Education Center registering more than once, will be., Why did it change possible for the best chance to get tickets if receive...
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