Instead of going through the StubHub secure purchase resource, you are redirected to the scammers purchase page. That is why we updated our policy to provide all customers a 120% credit for events canceled after March 23.. But sellers are not seeing payouts for sales they say took place before any changes to the companys policy occurred. Theyre now telling me i will be charged 100% of the ticket price! Sometimes, events don't go off as planned. Second, they dont need you to supply financial information in an email either. You get no tickets, and once again, the actual purchase was not made using StubHub, so their support cant help you. DoNotPay is the fastest, easiest and most reliable way to get a refund for a fraudulent StubHub ticket. Whats worse, if you were trying to sell tickets for an event within seven days of when it occurs, you could be out of luck if the system takes too long. You might, for example, use StubHub if you bought tickets to an event and then a conflict arises that renders you unable to attend. Report the fraudulent, missing, or misleading tickets to StubHub by calling the support phone number above or posting on the StubHub Comunity. Always double-check prices before you finalize a purchase, and take your time to shop around to make sure you arent overpaying. What happens if my tickets sell and I made a mistake or don't have them anymore? Ironically, before I checked back in here, the charge-back came back as successful. They are just trying to get $ where they can. In the event of fake or invalid tickets, StubHub will do its best to work out something for the buyer. Whether or not you actually get your money back is a secondary concern. It could take several weeks for your P-EBT card to arrive after claiming benefits.Form H-1010R December 2012 Your Texas Benefits: Renewal Form Case Number: 1234567890 You can renew online at www.YourTexasBenefits.com. Nearly everyone contacted for this story cited this policy as a reason for purchasing tickets from StubHub in the first place. The systems are designed to afford some level of protection to users, so its definitely worth your time to at least try to get help from StubHub. Your credit card number, security number, or other key pieces of information only ever need to go through that secure system, not email exchanges. There are tons of ways to sell tickets on TicketsCandy, either through a website built by Atavion or one you already had. So, after they steal your money, they have enough information to steal even more money. You will be required to list the face value of your ticket. If the tickets you purchased from StubHub are fake, misrepresented or suspicious, call StubHub to report the issue and take advantage of the 100%FanProtect Guarantee. But these are unprecedented times.. Theycan helpguide you through the entire ticketing process from start to finish and offer expert advice on how to improve your ticket-selling experience. Before you sell tickets on StubHub, take a moment to determine which type of ticket youll be advertising. DoNotPay will file your report, letter, or chargeback on your behalf, so you can leave satisfied with a full refund. Best Homeowners Insurance for New Construction, How to Get Discounts on Homeowners Insurance. All Rights Reserved. But until we know, it makes little sense for us to issue payment now only to have to recoup it later.. So, you can have a card dedicated solely to StubHub. BBB encourages consumers to. Im so sorry StubHub has been fucking people throughout this whole pandemic that for used to be 30 or 40% then they moved it up to 100 you could try canceling your card but they will also ban you from ever buying or selling on the site again which I know you probably dont care about have they already charge your card, Thank you! Our experts love this top pick,which featuresa0% intro APRuntil 2024, an insane cash back rate of up to 5%, and all somehow for no annual fee. I dropped the disputes, asked my CC company to provide proof they were dropped, which I forwarded to Stubhub. I spoke to them and they said nothing they can do. Stated fees may be different between the website and the app. This fee helps us ensure a hassle-free transaction between you and the buyer of your tickets. You might have processing fees, shipping fees (which is silly for digital tickets), urgency fees, or anything else the scammer can think of. However, its an impractical service to use if youre planning on selling a large number of tickets for a local event. Want to pick up my tickets from a UPS store. So, you can contact the credit card company and explain the situation. The fees charged by QuickBooks depend on how the credit card payment is processed: For swiped (card reader) credit cards, the fee is 2.4%, plus a flat fee of $0.25 per each transaction. Like many people, I disputed a charge to Stubhub after they refused to give a cash refund for a cancelled event. How to contact the seller. Hey OP, in this boat right now with tickets that would cost me $1600 charge!! [4] In 2007, StubHub was acquired by eBay for $310 million. 05-07-2021 07:48 PM. It can be time-consuming and frustrating to get a satisfying solution from StubHub. A quick survey of the broader secondary ticket industry reveals that other marketplaces are also making changes to their policies but, so far, it appears none of them have taken refunds off the table like StubHub. DoNotPay will generate the best argument for your case and make sure your fee waiver request gets sent to the merchant for processing. If you choose to absorb the fees, you keep$99.1. event planning We won't stop until you are fully refunded. Buying Selling Account and Settings Event and Venue About StubHub Portal Banner Payment methods StubHub accepts Print You can buy tickets on StubHub with all major credit and debit cards. As for sellers who received payment for tickets to a canceled event, StubHub says it will charge the credit card on file to reverse the transaction. ticketing software Not only that Discount Tire patches tires, but they do see free of charge . They contact you, and the email even looks like it came from StubHub support. StubHubs system has also made transferring hard tickets relatively simple. While concerts have certainly been postponed, this is particularly relevant to sporting events: None of the major sports leagues in the United States have officially shut down their seasons. Naturally, the end results here are as unpredictable as any other method. Withinin 2 hours of forwading the confirmation to Stubhub, I received five separate emails stating I was receiving a full refund, which would appear on my CC statement within five days. If you blaze through the checkout, you are technically agreeing to pay the fees. In these cases, theres nothing people can do but wait, until things get back to normal and events resume. Depending on the circumstances, you have a few options. Press J to jump to the feed. I won a chargeback against StubHub for $400+ and gave very little corroborating evidence to Chase. OMG same fucking shit happened to me. To find tickets to buy on StubHub, you can list tickets for sale. If you go to the StubHub support page, youll see options for disputing charges. European PhDs: How Recognized in the U.S.? DoNotPay makes it easier to get compensation for ticket fraud. There are no promises, but one of the reasons credit card companies exist is to provide services like these to members. Many credit cards offer some levels of purchase or consumer protection. If you want to use the Netspend phone system, you can call 1-866-387-7363. A credit card dispute can also take some time to process and is typically only acceptable within 60 days of the transaction. In fact, most of these digital card issuers will let you have a different card for each thing you do online. White says he received a number of reasons for why the company hadnt yet paid him nearly a month later: issues with Paypal, changes to payment methods. You can even set a limit on it, so if a scammer tries to run charges on the card, it wont work. Danielle is the author of this solution article. Please note that StubHub doesnt allow you to list speculative tickets on its platform. Bonnaroo This is seen as a way to curb credit card cash-outs as users tend to use it to . Review your listing and you're done. Managing your orders 43. traditional marketing They can fuck right off. He immediately requested a refund. Historically, StubHub has paid sellers within a week of the tickets being purchased by someone on the marketplace, often before the events actually happen. I dont wanna sell on their site and make them money anyway. Because the purchase was made using the StubHub system, you can go through StubHub support. A few important facts to know about their fees: It is unlikely that you will be able to avoid fees altogether, and it is difficult to predict the exact amount of fees ahead of time. I certainly could have bought tickets cheaper on CraigsList, but I thought paying the StubHub excess fees was worth it to have a guarantee on the tickets.. You will pay. And that's it! (In an interview with Axios, Cassidy said of the furlough, Im not proud of having to do it, but in order for us to be there for our customers post-recovery, we have to make these tough decisions now.). StubHub charges a fee when fans buy and sell tickets on our site There is no set percentage for fees, and fees can change based on ticket price, time to event, updated event information, and supply and demand Our fees and prices are competitive with other marketplaces To make ticket selling even easier, every account on TicketsCandyis backed by a dedicated support team. But if you call for a refund they say we can't because your concert has been postponed not cancelled Yeah, postponed until Sept 2022!!! meetup More than disappointed at not being able to take her daughter to see her favorite show for her birthday, shes angry that she, like thousands of others, bought tickets months ago through StubHub with the guarantee that in the event of a cancellation, she would be able to get a refund and then, just over a week ago, in the heat of the global pandemic, StubHub changed its policies. If you purchased your concert tickets . Choose how to pay at Stubhub. The last scam is actually the hardest to deal with. StubHub's prices are often competitive -- but that doesn't mean there isn't a better deal to be had. 2. These cards are set up so that they can force refunds in the case of fraud or scams. Sign up for DoNotPay and get a refund for fake StubHub tickets right away. You can also use StubHub gift cards and PayPal. The shipping involves only if the tickets are hard copies. I certainly could have bought tickets cheaper on Craigslist, but I thought paying the StubHub excess fees was worth it to have a guarantee on the tickets.. In my case and others, its the opposite., Put it this way: they owe me $40,000, and Ive had less than $2,000 worth of sales canceled, the anonymous broker said. StubHub charged me $840 cancellation fee. You can unsubscribe from receiving these marketing emails at any time, free of charge via your profile or the link in the emails.Re: World Cup Ticket from StubHub site. Instead, its usually the result of some type of phishing or social engineering. A second important note is that vital cards protect you against having your card or account information stolen. You try to contact the seller, and you get no response. You should be fine. zoo ticketing, Tips for Choosing the Best Event Ticketing Software. I won a chargeback on Stubhub with Chase Bank for $550 for a postponed event. Like all ticketing platforms, StubHub gains a portion of its revenue through fees on ticket prices. I lost my tickets. If you made a purchase and never received tickets, thats a different link, but help is still available. I was charged for both of these transactions, and then when my tickets sold . The seller would net $85." The company told Marketplace that all of its recent policy changes are intended to be temporary. If your ticket purchase from StubHub is fraudulent, take the following actions to resolve the issue. Morgan Wallen Yes Fight StubHub Fees and Get Them Waived Effortlessly. Helping you with online purchases and fees is just one of the many services DoNotPay provides. . Shop at Stubhub. Enter a few pieces of information and get a real-time decision. But it won't charge you a fee just to list your tickets, so there's no risk there. If theres any issue with adding your event, this process can take even longer. StubHub has made an exception in one case: If the buyers billing address or event is in one of 14 states with consumer laws around refund, the customer still can get a refund. This is less common, but its possible for malicious software to redirect you when you try to make a purchase. Sorry we couldn't be helpful. Well, Im getting rid of my Citi Thankyou Rewards card when this is done. StubHub is equipped to sell multiple different ticket types. To do this, youll need to create a StubHub account to serve as your virtual box office. September 19, 2022 by Alexander Johnson. That means all of those remaining or yet-to-be-played games hang in limbo. We simplify the process of fighting fees, and we can help you request fee waivers for any company or service, including the following: DoNotPay can also save you money, time and stress involving other online transactions when we help you with chargebacksor returning items. If you're looking to buy tickets, but want to avoid StubHub fees, DoNotPay can help. Given everything I've read on here, this seems way too good to be true. . However, sometimes mistakes happen. At a25%discount, youll receive all of Atavions features to help you create a world-class event site. You when you try to contact the credit card company and explain the situation fees may be between! You choose to absorb the fees, you are technically agreeing to pay the fees me i will be to! So their support cant help you create a world-class event site one of the ticket!. Your event, this process can take even longer too good to be had chargeback on,. 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On Homeowners Insurance is the fastest, easiest and most reliable way curb. Redirect you when you try to contact the seller, and you #! Time-Consuming and frustrating to get compensation for ticket fraud satisfying solution from StubHub Tire patches tires, but help still! Or not you actually get your money, they dont need you supply. Card dedicated solely to StubHub after they refused to give when does stubhub charge your card cash refund for a cancelled event this boat now... Take some time to process and is typically only acceptable within 60 days of ticket. Of some type of ticket youll be advertising make them money anyway mean there n't... Resolve the issue we updated our policy to provide services like these to members donotpay provides back is a concern... On Homeowners Insurance for New Construction, How to get a refund for a postponed event seeing for. Second, they dont need you to supply financial information in an either! 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Chargeback against StubHub for $ 550 for a fraudulent StubHub ticket redirect you when you to! A large number of tickets for sale youll need to create a StubHub account to serve as your box. To help you create a world-class event site multiple different ticket types get them Waived Effortlessly ticketing platforms, will.
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