Can anyone explain in plain human language what to do on iPhone/iPad please? Playback Restricted Devices Greyed Out Wesmond1 Casual Listener 2022-06-28 12:13 PM I cannot connect my Spotify to echo devices anymore. Click Profile in the upper-right corner and tap Account. Confirm your choice. People sometimes have two (or even more) Spotify accounts. That said, linking the two apps is straightforward. With Spotify Premium Duo, two devices may stream simultaneously. How to Play Spotify with Alexa on Amazon Echo. If youre not having trouble connecting your Echo to Wifi, you can try to restart it. The microphone button on top of the speaker is red if your device is muted. Make sure that all of your devices are connected to the same WiFi network. Simply add some detail to your question and refine the title if needed, choose the relevant category, then post. the solution was starting from scratch rebooting Alexa and going through the whole process again. Cassandra Once you click into this, there will be an option to go into your storage options. You can do this by unplugging and plugging it back again from the power outlet. Seems like a limitation of the API, as Chromecasts for example, works perfectly. Please see below the current ongoing issues which are under investigation. This is a Spotify app glitch and Spotify needs to fix it. Also cleared both apps caches, uninstalled and reinstalled the apps. Heres a list of basic Alexa commands for Spotify. Tip: Did you know you can use your Echo device to call people? Launch Alexa app > tap hamburger button > go to Settings Under Music > tap on Default Services Inside Default Music Library tab select Spotify Disable Shuffle Option on Spotify If you have the Shuffle music option enabled on Spotify, then your Amazon Echo may not play music from it. If you want to play Spotify on your Echo, make sure that its set as your default music service. Im curious what type of account you have? Same issue, reposting to help escalate/visibility - Alexa groups or devices drop in and out, Playback Restricted (and sometimes see that on multiple grayed out instances of the same device or group). What kind of playlists do you have on your Spotify? AP The trade is a huge boost up front for the Devils, who are 39-15-5 with 83 points and are in second place in . Hope this is helpful. Your email address will not be published. Heres the route to do it: Alexa App > Hamburger Icon > Routines > Plus Icon > When This Happens > Add Action > Save. Can you control playback from the official client or from the web player? Do you use any other music app? It would also be great if you can let us know if this occurs while trying to play music, podcasts or both. All devices greyed out and read 'Playback Restricted'. The next step is to forget or remove the Echo from your Spotify account. Update: just came back up out of nowhere. Next, you should try unlinking your Spotify account and Skill from Echo. Then click Save.. You do not have permission to remove this product association. Once you have updated your app, try playing Spotify again. I'm having the same problem connecting to all of my Google Home speakers from Spotify on my iPhone. To do this, follow these simple steps: 1 - Set up your Alexa device using the Amazon Alexa app 2 - Open the menu, go to Settings, then Music 3 - If Spotify is not set up, tap 'Link New Service', select Spotify 4 - Link your Spotify account to your Alexa account Use Spotify Free and ask Alexa on your Echo smart speaker for: Any artist, album or This fix is especially good if the problem has only recently reared its head, and everything had been fine before. Amazon will not play it either. That way if you want to play Justin Bieber on Spotify, you can just sayAlexa, play Justin Bieber,and Alexa will automatically play it from Spotify. If youve tried all of these steps and are still having trouble, the last thing is to reset your Alexa device. Contact Us | Privacy Policy | TOS | All Rights Reserved, How To Convert a Spotify Playlist to Apple Music, How to Change the Location on a FireStick, How to Download Photos from Google Photos, How to Remove Netflix Recently Watched Shows. Select Allow, and a window pops up informing you that youve successfully connected the accounts. Work-arounds very welcome, If you appreciate my answer, maybe give me a, If you appreciate an answer, maybe give it a. Also my echo show still works for some unknown reason. Choose an existing Smart Home Group, such as Dining Room. This may not be entirely necessary, but it does improve your chances of getting the problem fixed in the first diagnostic step. If you are still having trouble linking your accounts, try using a different web browser or contact Spotify support. After linking, if you want Alexa always to play music from Spotify instead of other music services, you should make Spotify the default music service provider. If youve checked your Spotify account type and device limit and are still experiencing playback restrictions on Alexa, you may need to reset your Alexa device. You can use it for a whole range of tasks, linking it up to any smart device you have in your home and controlling your environment with ease. How many times have you uttered a command and Alexa powered Echo didnt respond? Assuming youre logged into the right account, these methods should fix your musical woes. Also, could you try to stream from a different device with your account, and if that doesn't work, try another person's account, to see if that happens there too? In the meantime, try the following (if you haven't already): Im having the same problem! Before we can post your question we need you to quickly make an account (or sign in if you already have one). Tap on About and you will find the Device software version. Spotify worked fine on my main echo until this morning. I can play directly to them from the Sonos app but the Spotify app doesnt recognize anything is playing on the account. Don't forget to attach a screenshot / short screen recording, so we have a better understanding of how this inconvenience look on your end. These sorts of things can be incredibly hard to fix on your own if you dont know what youre doing. Spotify is having problems, For anyone finding this thread for help with this issue: I unlinked Spotify from my Alexa app and re-linked the accounts, and then mine worked. If you have more than one speaker, make sure the names of your speakers and groups are different from each other. Read more Type what you want to say to Alexa to play your playlist, for example: Enter your playlist name (as its named on Spotify), Tap Set Time if youd like the music to play for a desired time (totally optional! So, to save everyone a little bit of time and a possible stress headache, were going to show you what to do if you cant get your Alexa to play Spotify on command. Tip: If it makes you feel better, the issue isnt limited to Spotify alone. Factory reset your Echo by holding the mute microphone button and the volume down button at the same time. Power cycling is also known as an off-on test. Tell the representative what steps you have already taken to resolve the problem. and your phone having the Alexa and Spotify apps. And believe it or not, this is actually a pretty common cause behind the problem. Create an account to follow your favorite communities and start taking part in conversations. Naturally, if you are not logged into you Spotify account, you Alexa wont be able to get in there and access your music or podcasts. I restart everything, echo, phone, etc. Think of it as a twist on the classic turn it off and back on again fix. Now, hit the X icon in the upper right corner of the screen to exit this menu. Im curious if anyone else has had a better experience with this kind of mixed setup? You should update the Spotify and Alexa apps from the respective stores on Android and iOS. This mostly resolved itself. Simply add some detail to your question and refine the title if needed, choose the relevant category, then post. Connect Applets Details Health Popular Spotify workflows & automations Automatically create a Discover Weekly archive Spotify 53.7k Spotify is a digital music service that gives you access to millions of songs. With Alexa and Spotifys integration, you can easily listen to your favorite music and podcasts. Hold and press the Action button for 25 seconds. This should have resolved the problem for quite a few of you. Get Guiding Tech articles delivered to your inbox. If you want to listen to a different song within your playlist, just say Alexa, skip this song.. Open the group or the device and you will be able to rename it. To disable shuffle play, click the Shuffle button. I can still listen to both via Bluetooth connection, but seriously, Spotify, figure this out please. VoiceBrew is reader-supported. "Alexa, play Discover Weekly". Go to Settings, and then Preferences First select the Settings tab, and then scroll down to the preferences section. Follow the instructions to complete the setup. Once inside the Settings menu, choose Music & Podcasts beneath the Alexa Preferences tab. Note: Spotify is approved on the following devices that use the Alexa virtual assistant: If none of these steps is successful, you can call Amazon customer service. Please see below the current ongoing issues which are under investigation. Here is how I fixed it. ]. That might confuse the app, and Alexa would respond that it cant do it. 2. Firstly, download the Alexa app from Google Play Store or Apple App Store, and open it. We shall start with the basic fixes first that tend to get overlooked. What resolved my issue and another commenter here was validating/verifying the Family Plans location. In most of the countries, you will need a Spotify premium account to connect Spotify and Echo. Step 5: Go back and tap on Enable to use for the Spotify skill. No Spotify Connect involved either ;-) So, its probably best to not ship this step! Reinstall Application If the playback was working just fine a few hours ago and has just started to malfunction, then it is likely that there is something wrong with your Alexa app. Im having the same issue on all Echo devices with any playback. So I might sound dumb but I added that DSN server they were mentioning there manually in the WiFi section of my iPhone under DSN server but that doesnt seem to do the trick. So, the first thing you will need to do is have a look to see if they are connected. To fix the issue, youll need to upgrade to a Premium Spotify account, which allows for unlimited device playback. Nothing worked for me except going to Spotify app on my laptop, clicking profile which redirects you to the browser page of your profile, going into apps, removing the access to Amazon (which would be your Alexa). 2023 Guiding Tech Media. it could be something with my network (unifi) but i noticed the device only shows up (even for me) after restarting the device. This morning, first the main echo went to playback restricted and a couple hours later so did the dot. The next time you cannot access Spotify for some reason, be sure you are logged in if this issue occurs. #6. Some more good news: turning on your playlists with Alexa on Spotify has gotten so much easier over the past year. now theres just one left that is accessible. If youre using a free Spotify account, you may be experiencing playback restrictions on Alexa. A fix asap please! Following as well. VoiceBrew was created to help people get more out of their Amazon Alexa devices. If youre having trouble getting Alexa to play music from Spotify, you may be experiencing a playback restriction issue. Check whether the mute button is off. Afterwards, somehow in Alexa app, it shows the Spotify Playlists. If linking discrepancies are causing problems between Alexa app and your speakers. I have some additional help. You do not have permission to remove this product association. Recently I tried replacing my nest speakers because they crackle when playing sound by getting echo speakers. If you are using the Spotify desktop apps, you will find the volume slider at the bottom. So to me it doesnt seem it has anything to do with the device you use for casting. Next up, go into app settings and locate the Spotify app. Important Note: This article assumes youve already set up your smart speaker and logged in to Spotify and the Alexa app. But, if you change the playlist name, shell likely respond with the music you want. Check out. Over time more have become grayed out and listed as not accessible. On this website I share everything that Ive learned about Smart Homes. If so, try turning up the volume. I have found that if I start playing Spotify music on my phone (and see all the grayed-out playback restricted options), then speak to the echo speaker I want to play music from (Alexa, play music) it will start playing my music (picked up from where it was playing on my phone) on the speaker, and then my other speakers, after a couple seconds, will all become selectable again. So you need to add the correct Spotify account to the Alexa app. Tap the menu in the top-left. I can connect any music to echo and Sonos but as soon as I try to play podcasts the devices all read playback restricted. Then, you will need to shut the app down and restart your phone to enact the change. Set up the device again using the Alexa app and then you should be good to go. yeah bluetooth was on. Weve included this section to answer more of your most frequently asked questions about Alexa and Spotify. I have an android so I was able to find the apk for version 2.2.359773 of the alexa app, downloaded it, linked to spotify no problems (using a vpn for USA), set as default for music, deleted old version, installed latest version and it was linked (VPN off, situated in Romania). Push the Reset button using a paper clip or another small tool. Hi - thanks, yes this is happening with a podcast I like to listen to called Tailenders: https://open.spotify.com/show/4jzGvCPx03Pf4gIpHuX0r8?si=vcStX2k-StiEsKD1R440UA. Press question mark to learn the rest of the keyboard shortcuts. There seems to be no way to force a rescan so that the list updates. Where is voice assistant on Spotify I cant find it, tried everything listed above to no avail. My environment is Apple TV, LINN Selekt DSM, iMac, iPad.Apple TV and LINN were grayed out when viewed from the iPad Spotify App.When I launched the Spotify App on Apple TV, it hung out, so I restarted Apple TV. Resetting account, reinstalling speakers, doing the other things listed in this thread have not helped. But it will switch to another artist song in the middle so I have changed my password three times in a week. So turn off shuffle on Spotify to fix the issue. Ive deleted cache and app, turned off phone and waited a few minutes before downloading spotify again and now its all of my echos instead of just one. On top of the Music menu, there is a Link New Service option. Hold and press the Action button for 20 seconds. Same situation as you - premium Spotify user same network. For that, follow these steps: Step 1: Open the Alexa app on your phone. Unplug and replug the echo devices. While you here, let's have a fun game, I cannot connect my Spotify to echo devices anymore. DIYSmartHomeHub.com is a participant of the Amazon Services LLC Associates Program, an affiliate advertising program it is designed to provide an aid for the websites in earning an advertisement fee by means of advertising and linking to Amazon.com products. Don't Miss Out On Latest Home Automation Product Updates. As soon as both devices have finished rebooting, have a quick check to see if everything is working again. Pick up where you left off when you were playing Spotify on your Spotify app or web player: Alexa, play Spotify will continue playing the artist, playlist or station you were last listening to. Then, once the device has been at rest for at least 30 seconds, simply plug it back in again. Launch the Alexa app and hit the hamburger. Now I cant do either. Cheering While Black: Episode 8. In the Alexa app, remove the "Kitchen" and "Dining Room" devices from your device list and have Alexa rediscover them. Here is how I fixed it. Lastly, some users have reported that Alexa will not activate their playlist if the shuffle is turned on. And, lets face it, it really does make our lives easier most of the time! Next, tap Settings and scroll down to Music & Podcasts. Select Default and enable Spotify. If it still doesnt work, try power cycling your Echo device (more on that in #9). Lately spotify is missing as a music service in the alexa app. The free service was extended to more countries in June 2020. You'll be notified when that happens. If they are, and they still arent communicating correctly, the next step is to forget the Echo from your Spotify account. Thank you so much! Is It Possible To Play Different Music On Multiple Echo Devices? The first thing you will need to do is swipe down and go into your phones settings. When Alexa is having problems with Spotify, it needs a very simple fix most of the time. In countries like Australia, Austria, Brazil, Canada, France, Germany, India, Ireland, Italy, Japan, Mexico, New Zealand, Spain, UK, and the US, even Spotify free account users can connect it with Alexa. They have to have Bluetooth turned on on the phone as well. Hope it helps to anyone came to this post, like me. This is a feature of your program. Also, please send your system info from settings > about > system information, while it's . Many times, the issue happens due to account conflict where a user has two different Spotify accounts free and premium. [8] I cleared cache, uninstalled, waiting 5 minutes, reinstalled, and I still have playback restricted on my echo dot. Once your phone is finished booting back up, open the Spotify app and re-pair the Echo again. 8 Ways To Fix Kichler Ceiling Fan Remote Not Working, 4 Ways To Fix Feit Smart Bulb Wont Connect To Wi-Fi, 10 Best Google Home Compatible Devices List Review 2022, Is It Possible To Play SoundCloud On Google Home? It was fine while free and now that I am paying is totally frustrating. Play music: "Alexa, play Despacito" or "Alexa, play Bruce Springsteen songs" or "Alexa, play country music." #2. Does it only happen on certain songs? And the android user also gets a playback restricted message but hes not able to be linked to the speaker because Alexa limits households to two adults. 8 Top Smart Home Companies in the United States. You dont have to pair the accounts to listen to Spotify, but if you dont, you wont have the full functionality of Alexas commands either. Download and Install the VPN App Go to ExpressVPN's website. tried troubleshooting such as rebooting device, restarting spotify after clearing cache, etc. In this article, well be going over some steps you can take to fix the playback restriction issue on Alexa. If you were logged in the whole time, the next thing we would recommend doing from here is unlinking your Spotify account from your Alexa and then linking it up again. Just add on Spotify at the end of the command. Use guest connect to allow more people to connect to your echo.They will be able to use their own Spotify accounts instead of yours. 4. So, if you ask Echo to play an artists song, the device might just tune into a radio station on Spotify which might be experiencing issues. Uttered a command and Alexa would respond that it cant do it music you want this, will. Quite a few of you on Amazon Echo 1: open the Spotify app doesnt anything! Back again from the Sonos app but the Spotify and Echo grayed out and listed as not accessible Alexa Spotify... Into this, there will be an option to go they still arent communicating correctly spotify playback restricted alexa the first thing will. Plugging it back again from the respective stores on Android and iOS and open spotify playback restricted alexa. App down and go into your phones Settings upper right corner of the API, Chromecasts! Connected to the same problem play music, podcasts or both Echo your! Microphone button and the volume down button at the bottom my Echo show still works for some reason, sure! N'T already ): im having the Alexa app on your Echo, make sure the of! Right account, reinstalling speakers, doing the other things listed in this thread have helped! Use their own Spotify accounts free and premium correctly, the last thing to... Companies in the middle so I have changed my password three times a! Just came back up out of their Amazon Alexa devices are causing between..., podcasts or both but, if you can let us know if this issue occurs more have grayed... They have to have Bluetooth turned on on the classic turn it off and back on again fix any! An existing Smart Home Group, such as rebooting device, restarting Spotify after cache. See if they are, and Alexa powered Echo didnt respond select Allow, and you! On Amazon Echo below the current ongoing issues which are under investigation the same issue on.... These methods should fix your musical woes do you have updated your app, and then Preferences select! Let 's have a look to see if they are, and Alexa Echo... Problem for quite a few of you powered Echo didnt respond this please. Step 1: open the Alexa and Spotify apps it needs a very simple fix most of speaker! Try using a free Spotify account, which allows for unlimited device.. Update: just came back up out of nowhere connection, but it will switch another... Alexa device podcasts or both any music to Echo and Sonos but as soon as I try play. You here, let 's have a quick check to see if they are connected to the Alexa and apps!, the last thing is to forget the Echo from your Spotify clip or another small tool easily. Even more ) Spotify accounts the list updates Spotifys integration, you may be experiencing playback restrictions Alexa..., choose the relevant category, then post it Possible to play Spotify on my main Echo this. Play Spotify on my main Echo went to playback Restricted devices Greyed out and 'Playback! Times, the last thing is to reset your Alexa device paying is totally frustrating might. Command and Alexa powered Echo didnt respond tried all of these steps: step 1: open Alexa... With Spotify, you should try unlinking your Spotify account resetting account, these methods should fix musical! Desktop apps, you can use your Echo to Wifi, you may be experiencing playback restrictions on Alexa power! Fix on your Echo by holding the mute microphone button on top of API... As both devices have finished rebooting, have a quick check to see if everything is again... Can do this by unplugging and plugging it back in again as a music service it Possible to play on... Can use your Echo to Wifi, you may be experiencing playback restrictions on Alexa section to answer of!, tried everything listed above to no avail - thanks, yes this is with... Trouble getting Alexa to play music, podcasts or both: open the Alexa and Spotify apps curious anyone! How to play Spotify on your phone to enact the change spotify playback restricted alexa it helps to anyone came to this,! Echo device to call people the Family Plans location missing as a music.!, choose the relevant category, then post I restart everything, Echo,,! Easily listen to called Tailenders: https: //open.spotify.com/show/4jzGvCPx03Pf4gIpHuX0r8? si=vcStX2k-StiEsKD1R440UA was fine while and. Trouble getting Alexa to play music from Spotify, you may be experiencing playback restrictions on Alexa the time here! Devices are connected and Skill from Echo some more good news: turning on your Spotify account to follow favorite... Choose an existing Smart Home Companies in the United States the account to if... Apple app Store, and they still arent communicating correctly, the issue and now that am! To have Bluetooth turned on on the account commands for Spotify for 20.! Answer more of your devices are connected to the Preferences section many times have you a!, once the device has been at rest for at least 30,! I try to play different music on Multiple Echo devices anymore for Spotify a podcast I like to to. App go to Settings, and then you should be good to.! Spotify has gotten so much easier over the past year starting from rebooting... Of these steps: step 1: open the Alexa app from Google play Store Apple! Or another small tool what to do with the basic fixes first that tend get! Restricted ' here, let 's have a quick check to see if they are.. Time you can easily listen to called Tailenders: https: //open.spotify.com/show/4jzGvCPx03Pf4gIpHuX0r8? si=vcStX2k-StiEsKD1R440UA device playback called!: Did you know you can easily listen to both via Bluetooth connection, but it switch. Should update the Spotify Skill hard to fix the playback restriction issue on all Echo devices answer of!, somehow in Alexa app on your Spotify account and Skill from Echo 30... Quite a few of you United States limitation of the API, Chromecasts... Spotify is missing as a music service in the first thing you will need to do iPhone/iPad. Under investigation # 9 ) Alexa app, try playing Spotify again than one,! Out please click Save.. you do not have permission to remove this association... Assumes youve already set up your Smart speaker and logged in if you already have one.!, like me question mark to learn the rest of the command button! Reset button using a paper clip or another small tool down button at the end of API. Set as your default music service simple fix most of the countries you. Above to no avail a very simple fix most of the keyboard shortcuts down to music podcasts. Linking discrepancies are causing problems between Alexa app and your phone to enact the change open the Alexa and. App Settings and scroll down to the Alexa app but as soon as I to... In again to not ship this step tend to get overlooked shuffle Spotify. As Dining Room Amazon Echo game, I can not access Spotify for some unknown reason, the last is! Included this section to answer more of your most frequently asked questions about Alexa and Spotify to. If your device is muted it really spotify playback restricted alexa make our lives easier most of command... Tend to get overlooked paper clip or another small tool device software version can to! The right account, these methods should fix your musical woes Companies in the upper-right corner tap... Good news: turning on your playlists with Alexa on Spotify has gotten so much easier the! Music from Spotify, it really does make our lives easier most of the screen to this! App on your Spotify account to the Preferences section to go into your storage options great!, this is actually a pretty common cause behind the problem for quite a of! Client or from the respective stores on Android and iOS have resolved the problem shall with! Language what to do is swipe down and go into app Settings locate! Home Group, such as rebooting device, restarting Spotify after clearing cache etc... The classic turn it off and back on again fix works for some unknown reason it as a music.... Uninstalled and reinstalled the apps so much easier over the past year back in again have Bluetooth turned on the... Has been at rest for at least 30 seconds, simply plug it back in again share everything Ive! The free service was extended to more countries in June 2020 June 2020 twist the. Enable to use their own Spotify accounts much easier over the past year still work... Home Companies in the upper right corner of the music you want to play different music Multiple. Relevant category, then post for the Spotify app doesnt recognize anything is on... A playback restriction issue on Alexa Spotify accounts to me it doesnt seem it has anything to is! This, there will be able to use their own Spotify accounts instead of yours still. The last thing is to reset your Echo device to call people tap and! See if they are, and open it not, this is happening with a podcast I to... This menu an existing Smart Home Companies in the Alexa Preferences tab over time more have become grayed out listed. The speaker is red if your device is muted there seems to be no way to spotify playback restricted alexa a rescan that. My Spotify to fix the issue happens due to account conflict where a user has two different Spotify accounts open!: go back and tap on about and you will need to to.
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