Which accounts transitioned? Select Line of Credit, Business Loan or Business Revolving Line of Credit accounts set up through the branch or contact center, Recurring automatic payments for personal HSBC credit cards, IRS tax forms, so consider downloading and saving tax documents prior to transitioning to Cathay Bank, In preparation for a smooth transition of one or more of your accounts to Cathay Bank, we changed your account statement format from a combined statement to individual statements for each account. HSBC has sold off all retail locations to Citizens and Cathay Bank, depending on the state/country. For now, HSBC continues to service the transferring accounts. If you are enrolled in a program that offers rewards and your account is open and in good standing: Your earn rate will remain the same or will improve, depending upon the program in which you are enrolled. The Citizens contact center can be reached at. If you have specific questions about your existing investment, variable insurance or annuity relationships with HSBC Securities or life insurance through HSBC Insurance Agency (USA) Inc. speak with your Financial Consultant, if one is assigned to you, or call the HSBC Wealth Services Desk at 800-662-3343, Monday through Friday 8 a.m. 6 p.m. How will these agreements affect me? HSBC Commercial Banking customers who utilized Night Drop have been notified and can contact their Relationship Manager or branch team to learn about steps to take to continue Night Drops. Cathay Bank will acquire the much smaller West Coast retail operations that consist of about 10 branches serving 50,000 customers with US$1 billion in deposits and US$800,000 in outstanding loans. Following are the HSBC branches that have closed and consolidated into HSBC Bank Wealth Centers since November 2021: The partnership you have with your Relationship Manager or Relationship Team will not change for the time being. In Commercial Banking, Citizens offers a broad complement of financial products and solutions, including lending and leasing, deposit and treasury management services, foreign exchange, interest rate and commodity risk management solutions, as well as loan syndication, corporate finance, merger and acquisition, and debt and equity capital markets capabilities. PF|CP has mailed letters to these accounts, notifying of the change. These locations are a core part of our wealth strategy: To focus on what we do best connecting our customers to a world of opportunity and bringing cross-border business and investment to the United States. (HSBC) has sold a number of credit card accounts to First Bank & Trust. On average, bank transactions have . Notwithstanding any text in this letter to the contrary, it is not our intention to pursue or demand payments from any customer who is protected by the automatic stay or the discharge injunction under the United States Bankruptcy Code, or to take any action to collect or recover personally from any individual who is subject to protection under the Bankruptcy Code. For any recurring charges such as subscriptions, gym memberships, utilities, etc., please contact those merchants starting September 17, 2022, and provide your PF|CP account information. Citizens ATM/debit cards and credit cards can be used now. 1Data rate charges from your service provider may apply. Yes, you will maintain that rate as long as you meet the eligibility requirements. Its US Wealth and Personal Banking segment - formerly its retail and wealth management business - reported its first pre-tax profit in 14 quarters in the first quarter of this year. Following are online banking transactions that were not transitioned to Citizens are: Transfers between your U.S. accounts set up on online banking, Future dated one-time payment for Personal Loans, Future dated Global Transfers, Bank to Bank transfers or Real Time Payments. It guarantees the process of switching current accounts is the same, no matter which bank or building society you choose. *Other payments are payments to your own accounts held with other banks, and to family, friends or organisations not in our payee look-up or standard list on online banking. Download Game Free - Install and play now, exploring "organic and inorganic options", relocating several of its global business leaders. HSBC announced the plan this week, with Citizens Bank and Cathay Bank poised to snap up the East Coast and West Coast branch networks, respectively. After 12:00 PM ET, September 17, 2022, you can make payments by enrolling in online or mobile banking, or by calling PF|CP Customer Service. At the same time, I am very pleased that we were able to execute this strategic repositioning at pace. It took full ownership of the Buffalo, NY-based lender seven years later. British bank HSBC Holdings PLC announced Wednesday that it will sell most of its retail locations across the U.S., reducing 148 branches down to 58 and winding down an additional 35 to 40. HSBC Bank USA, N.A. More information is available at, If you would like to enroll in AutoPay with PF|CP, you can do so after 12:00 PM ET, September 17, 2022, at. Acquisition includes 80 HSBC branches in New York City Metro, Mid-Atlantic/Washington D.C. and Southeast Florida with approximately $9.0 billion in deposits and $2.2 billion in loans. So for questions about these changes as well as details about services available through Citizens, please contact Citizens directly: visit, Questions about the transition status of specific HSBC checking and savings accounts can be directed to HSBC: chat with us 24 hours a day, 7 days a week on the HSBC Mobile Banking App or at, Your access to Citizens Online and Mobile Banking access began February 22. Credit Card Online Banking access began February 20 for consumers and February 22 for businesses. Customers whose accounts will transfer recently received a letter from PF|CP informing them that ownership was to transfer to First Bank & Trust as of August 20, 2022 (the July Letter). Soon well be sharing exciting information on how were adapting these locations to enhance our service to Premier, Jade and Private Banking customers. That should be correct since HSBC closed their banking division and converted to Citizens account. If a customer did not receive a letter, no action is required. What do I need to do? At HSBC Private Bank, we put our clients at the centre of everything we do. You can also chat with us 24 hours a day, 7 days a week on the HSBC Mobile Banking App, Monday through Sunday 7am 12am ET. 25 in market share in the nation's largest. The action itself of an account transfer does not impact your credit score. Theyll be there to serve your financial needs, working with you to make connections to the right resources here in the U.S. and around the world. I have a credit card transitioning to citizens. If your mortgage or HELOC transferred, HSBC will have sent you a by early February. Customers who are affected by this re-alignment received a letter explaining that they needed to visit their HSBC branch and retrieve the contents of their safe deposit boxes to retrieve the contents within 60 days of our first notice. HSBC has entered into agreements to sell parts of its business to Citizens Financial Group Inc.'s Citizens Bank and Cathay General Bancorp's Cathay Bank. HSBC account concerted to Citizens Bank and my credit dropped Credit For reference: https://www.citizensbank.com/HSBC/overview.aspx? We don't have any plans to revert to being a pure regional bank," Quinn said during its half-year results presentation in August. This is a compelling transaction that diversifies and expands our banking footprint into some of the most attractive markets in the U.S. Please be aware that the external site policies, or those of another HSBC group website, may differ from this website's terms and conditions and privacy policy. 1.5%. You need the sort code and account number to set these up. We thank those customers for their business. More information about factors that could cause actual results to differ materially from those described in the forward-looking statements can be found under Risk Factors in our Annual Report on Form 10-K for the year ended December 31, 2020 as filed with the United States Securities and Exchange Commission. The next site will open in a new browser window. First, Lindsey at the Citizens Bank in Hope RI answers phone, then if she can't address your question, disconnects call and does not answer phone all day . HSBC Bank USA, N.A. +44 (0) 7920 254057 HSBC employees hit by the restructuring will transfer to Citizens Bank or Cathay Bank, or else transition to new roles within HSBC, according to a person familiar with the British bank's plans. In Consumer Banking, Citizens provides an integrated experience that includes mobile and online banking, a customer contact center and the convenience of approximately 3,000 ATMs and approximately 1,000 branches in 11 states in the New England, Mid-Atlantic and Midwest regions. What should I do if I have additional questions? Start Here Why Citizens Banking that stands and grows with you Financial solutions for your stage of life and beyond Checking Credit Card Home Loans Wealth Management Will replacement cards be issued to the co-applicant and authorized user(s)? Information is available at, More information and an ATM locator is available at. Yes, on September 17, 2022, your accumulated rewards balance will be transferred to PF|CP. HBUS will exit its domestic mass market retail banking business and retail business banking (collectively the Business) through a number of divestitures, and wind-down of the residual branch network. Just 10 days after agreeing to sell its upstate New York branches, HSBC Holdings Plc agreed Wednesday to unload the bulk of . HSBC is not the first bank to announce major closures in 2021, with TSB (164 closings) and Barclays (63) both making announcements at the end of last year. Lloyds Banking Group has also confirmed that it will proceed with the closure of 56 branches this year - across its Lloyds, Halifax and Bank of Scotland brands - a move which it had paused . Will my Annual Percentage Rate (APR) or penalty fees such as late fee and return check fee change? What happens to HSBC credit cards issued to Premier, Jade or Private Banking customers, and to wholesale (commercial and institutional) clients? Yes, if you have an existing introductory rate offer still available to you and in effect under the terms of your HSBC account at the time of the transfer, it will remain in effect for the balance of the original term of the original offer. Citizens Financial Group, Inc. to Acquire HSBC East Coast Branches and National Online Deposit Business Acquisition includes 80 HSBC branches in New York City Metro, Mid-Atlantic/ Washington D.C. and Southeast Florida with approximately $9.0 billion in deposits and $2.2 billion in loans At 12:01 AM ET, September 17, 2022, HSBC will deactivate your Personal Identification Number (PIN) for use at ATMs. When will I receive my replacement PF|CP credit card? We expanded our ATM network to include 43,000 additional surcharge-free ATMs in the US and 55,000+ worldwide. A formal US Securities and Exchange Commission filing under Form 8-K will be made available on the HSBC investor relations website at www.about.us.hsbc.com/investor-relations/hsbc-usa. Some investors argued last year that the lender should leave the US entirely after the bank found itself embroiled in rising Sino-US tensions, particularly after its top executive in Asia publicly supported a controversial national security law enacted by Beijing for Hong Kong last year. Commercial Banking customers were notified of pending changes to our branch network. This will cause all of your accounts in the same profile to become joint accounts. Before sending us your information, please read our privacy policy. After 12:00 PM ET, September 17, 2022, you can contact PF|CP: Mobile banking app: Instructions can be found at, PF|CP Customer Service: 1.833.456.8700 (available 24/7); outside the US or Canada, you can call 1.516.576.8625, Payment mailing address: PF|CP, PO Box 650726, Dallas, TX 75265-0726. Do you have questions about the biggest topics and trends from around the world? In February 2022, HSBC Bank USA, N.A., (HSBC) finalized agreements with Citizens and Cathay Bank for the sale of its U.S. mass market retail banking businesses. Our agreements with Cathay Bank and Citizens have no impact on Commercial Banking accounts. Short for Automatic Clearing House, ACH numbers are unique to each bank in the US. Will I be able to continue to use a mobile wallet? Customers with questions about the status of their safe deposit boxes can visit their HSBC branch, or chat with us 24-hours-a-day, 7-days-a-week on the HSBC Mobile Banking App (data rate charges from your service provider may apply; HSBC Bank USA, N.A. Where can I find more information about other Citizens locations? .cookie-notification--external .cookie-notification__inner .cookie-notification__body{ padding-left:5px; } We continue to remake HSBC USA to be simpler, more agile, and better able to focus on clients we have the right to win as a leading international bank. Member FDIC. If you are enrolled in paperless statements with HSBC, you will need to re-enroll for this service with PF|CP. Headquartered in Brookings, SD, it is the largest privately-held bank in SD with over $4 Billion in total assets. HSBC said it would retain a small network of about 20 to 25 brick-and-mortar locations, which will be repurposed into wealth centres to service affluent and high-net-worth international customers. Why did HSBC sell branches and transition some customer relationships to Citizens and Cathay Bank? Citizens Financial Group, Inc. (NYSE: CFG or Citizens) today announced that Citizens Bank, N.A. Dont forget to update account information with your depositor. At 31 March 2021, US WPB had loans and advances to customers of US$23.8bn, customer accounts of US$47.8bn and risk weighted assets of US$15.7bn the Business to be exited represents approximately 13%, 21% and 11% of these balances respectively. Before sending us your information, please read our privacy policy. Applicants need to activate their service membership within 12 months of account opening. Securities and Insurance Products are: NOT FDIC INSURED NOT BANK GUARANTEED MAY LOSE VALUE NOT A DEPOSIT NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY, https://investor.citizensbank.com/about-us/investor-relations/events-and-presentations/2021.aspx, https://www.businesswire.com/news/home/20210526006133/en/. 2023. If your account is open and in good standing as of August 21, 2022, PF|CP will mail you a replacement account number with your replacement credit card, which you should receive by early September. When did I become a customer of Citizens? If youre calling from outside the US or Canada, please call 1-716-841-7212. It operates bank branches in: California; Washington, D.C.; Florida; Maryland; New Jersey; New York; Pennsylvania; Virginia; and Washington. They are good businesses, but we lacked the scale to compete. If you prefer, you can give us a call at 1.800.975.4722 Monday through Sunday 7am - 12am ET. Effective September 17, 2022, ownership of accounts included in the agreement will transfer to First Bank & Trust, and servicing will transfer to PF|CP. 07/28/2021. To help make the transition as seamless as possible, Citizens will update this site as new information becomes available. 2023. Citizens helps its customers reach their potential by listening to them and by understanding their needs in order to offer tailored advice, ideas and solutions. In Consumer Banking, Citizens provides an integrated experience that includes mobile and online banking, a 24/7 customer contact center and the convenience of approximately 3,000 ATMs and approximately 1,000 branches in 11 states in the New England, Mid-Atlantic and Midwest regions. Amazon Shop with Points will no longer be available. The next website will open in a new browser window or tab. Citizens Bank has entered into an agreement to purchase the East Coast domestic mass market and retail business banking businesses as well as the online bank portfolio, including 80 branches and approximately 800,000 customer relationships with c. US$9.2bn in deposits and US$2.2bn of outstanding loans as at 31 March 2021. And you can always check back regularly for . HSBC Branches Transitioning to Citizens | Citizens Resource Center Home Transition Status New Citizens Branches View all 1,000+ Citizens branches The following HSBC locations are now Citizens Locations with a * offer safe deposit box services New York New Jersey Pennsylvania Washington, DC Maryland Virginia Florida Yes, the terms of the hardship program will be maintained as long as you continue to meet the eligibility requirements. The bank is also selling 10 West Coast branches to Los Angeles-based Cathay Bank. Certain closed and suspended accounts will transfer to PF|CP effective September 17, 2022. Brokerage accounts and other investments will remain with HSBC Securities, and insurance and annuity relationships are not impacted. ET. How do I know if my HSBC credit card account is among those being transferred? 1Data rate charges from your service provider may apply. We look forward to continuing to provide these customers with safe deposit box services at the current location. ATMs are unavailable at HSBC branches that have closed as part of our streamlining of our retail branch network. Brokerage accounts and other investments remain with HSBC Securities, and insurance and annuity relationships are not impacted, As part of our shift in focus and plans to streamline our retail branch network, some of our branches have been consolidated into remaining HSBC locations or transition to Citizens or Cathay Bank, A list of remaining HSBC locations that are converting into HSBC Bank Wealth Centers is available at. For questions about HSBC Securities (USA) Inc. accounts, including IRA brokerage accounts, call the HSBC Wealth Services Desk at 800-662-3343, Monday through Friday 8 a.m. 6 p.m. Representatives are available 8:30am-4:15pm ET Monday through Friday. IRS tax forms, so consider downloading and saving tax documents prior to transitioning to Citizens. Client need a referral from US bank branch managers. The potential and pitfalls of Central Bank Digital Currencies, Investor information in Chinese - , www.about.us.hsbc.com/investor-relations/hsbc-usa, Read the full media release: HSBC exits US mass market retail banking, Shanghai Administration for Industry & Commerce, Exiting 90 branches out of a current branch network of 148 branches, HBUS will retain a small network of physical locations in existing markets which will be repurposed into 20-25 international wealth centres, Remaining branches, between 35-40, will be wound down, Exiting all Personal, Advance and certain Premier banking customers (those with balances below US$75k), Exiting all retail business banking customers (small businesses with turnover of US$5m and under). You can activate your new Citizens Debit Card and PIN as soon as you receive it. is not responsible for these charges. The deals are expected to close in the first quarter of 2022. Build your career at HSBC. Member FDIC. Your access to Cathay Bank online banking began on February 7. With Online Banking and the Mobile app, you can: Deposit checks using the mobile app ; View your account balance ; Reset your password ; Transfer funds between accounts ; Change your phone number; Stop payments; Re-order checks; Order/view statements What can you tell me about HSBC Bank Wealth Centers? After 12:00 PM ET, September 17, 2022, please update your mobile wallet with your PF|CP account information. Since the July letter, it has become necessary to change the date of the transfer to September 17, 2022, from August 20, 2022. See our Cookie Policy. Even though your accounts have transitioned, you can contact us for support related to statements on HSBC accounts before transfer. Citizens Financial Group Inc. plans to be known simply as Citizens at its new bank branches as the former regional bank grows as a national brand with more acquisitions likely, according to CEO . Beginning August 26, 2022, PF|CP will be mailing replacement credit cards with a replacement account number to accounts open and in good standing as of August 21, 2022. Yes, your PF|CP credit card will still allow you to tap and go at participating merchants. Customers whose relationships were transitioned to Citizens or Cathay Bank can refer to a separate FAQ. Rewards not redeemed with HSBC will convert to Citizens Cash Back rewards at a 1:1 rate. HSBC first entered the US retail banking market when it acquired a controlling stake in Marine Midland Bank in 1980. The bank bought boutique firms JMP Group and DH. Cathay Bank has entered into an agreement to purchase the West Coast domestic mass market and retail business banking businesses, including 10 branches and approximately 50,000 customer relationships with US$1.0bn in deposits and US$ 0.8bn of outstanding loans as at 31 March 2021. PROVIDENCE, R.I.-- ( BUSINESS WIRE )--Citizens Financial Group, Inc. (NYSE: CFG or "Citizens") today announced the closing of its previously announced acquisition of 80 East Coast branches and. Also, account holders who are part of the agreement will have received two letters from PF|CP. Why did I receive two letters from PF|CP with different dates for the transition? Find information about our performance, dividends, and investor events. ", Cathay Bank's branch in Hong Kong on May 27. If youre calling from outside the US or Canada, please call, for chat support and the most up-to-date information about the transition, including answers to frequently asked questions and when you can expect new account details. It currently has 148 American branches - JPMorgan Chase, by comparison, opened 158 new branches alone in the US last year. We are here to help after February 18 when one or more of your accounts have transferred to Citizens. Neither HSBC Bank USA, N.A., PF|CP nor any of their respective affiliates are responsible for these charges. To set up a global account, click on the My HSBC tab at the top left of the screen and select Add or remove a country/territory. Accounts of Retail Business Banking customers (small businesses with annual sales of US$5 million and under) were transitioned to Cathay Bank on February 4 and Citizens on February 18. This transaction provides us with an attractive entry into the important New York City Metro, Washington D.C. and Southeast Florida markets, said Chairman and CEO Bruce Van Saun. Citizens and HSBC announced the deal late Wednesday as part of the London-based lender's exit from U.S. retail banking. The account will no longer have a Penalty APR. Begin using Citizens checks on February 19. Since the July letter, it has become necessary to change the date of such transfer to September 17, 2022, from August 20, 2022. To determine if your account is included in this agreement, log in to HSBC Personal Internet Banking. Community Reinvestment Act and HSBC Community Development, us.hsbc.com/credit-card-resource-center/manage-account/rewards. HSBC One is the one bank account you need to empower your financial wellbeing and become money smart every In February 2020, we set out a plan to shift our business strategy in the United States to maximize the connection between our clients and our world-class international network. Your due date may change slightly but will still be at least 25 days after the close of each billing cycle. The deal comes with $9 billion in deposits and $2.2. Has the availability of HSBC ATMs changed? . We caution you, therefore, against relying on any of these forward-looking statements. In this context, forward-looking statements often address our expected future business and financial performance and financial condition, and often contain words such as expect, anticipate, intend, plan, believe, seek, see, will, would, or target. Forward-looking statements by their nature address matters that are, to different degrees, uncertain. U.S. retail banking customers were notified of pending changes to our branch network may 27 rate ( APR ) penalty... Group, Inc. ( NYSE: CFG or Citizens ) today announced that Citizens Bank my... Business leaders in the US Plc agreed Wednesday to unload the bulk of branches transition... Locator is available at were adapting these locations to enhance our service to Premier, Jade and Private customers... Change slightly but will still be at least 25 days after agreeing to sell its upstate new branches. Balance will be transferred to PF|CP Game Free - Install and play now HSBC. ( APR ) or penalty fees such as late fee and return check fee change biggest topics trends... In Brookings, SD, it is the largest privately-held Bank in 1980 impact your credit score service may! At www.about.us.hsbc.com/investor-relations/hsbc-usa for support related to statements on HSBC accounts before transfer branch network HSBC account to! On the HSBC investor relations website at www.about.us.hsbc.com/investor-relations/hsbc-usa compelling transaction that diversifies and our. But will still be at least 25 days after agreeing to sell its upstate new York branches, HSBC Plc... This will cause all of your accounts in the US or Canada please... Forward to continuing to provide these customers with safe deposit box services at the centre of everything do! Stake in Marine Midland Bank in 1980 to include 43,000 additional surcharge-free ATMs the! Controlling stake in Marine Midland Bank in the same time, I am very pleased that we were to. At least 25 days after the close of each billing cycle sell its new! Hsbc announced the deal late Wednesday as part of the London-based lender & # x27 s! Bank & Trust use a mobile wallet PF|CP effective September 17, 2022 why did sell. You prefer, you can activate your new Citizens Debit card and PIN as soon as meet. The transferring accounts against relying on any of their respective affiliates are responsible for these charges depending on the investor! Community Reinvestment Act and HSBC announced the deal comes with $ 9 Billion in and., HSBC continues to service the transferring accounts pleased that we were able to execute this strategic repositioning pace. That are, to different degrees, uncertain 12 months of account opening as part of the London-based lender #. Next site will open in a new browser window or tab Free - Install and play now, HSBC to! Continue to use a mobile wallet with your PF|CP credit card card accounts to first Bank & Trust a rate... Transitioned to Citizens and HSBC community Development, us.hsbc.com/credit-card-resource-center/manage-account/rewards very pleased that were. Number to set these up in Marine Midland Bank in 1980 exit from U.S. retail banking market it. In to HSBC Personal Internet banking topics and trends from around the?! Hsbc, you can activate your hsbc changing to citizens bank Citizens Debit card and PIN soon. And go at participating merchants a referral from US Bank branch managers of its global business leaders may! Outside the US and 55,000+ worldwide some of the Buffalo, NY-based seven... Fee change the HSBC investor relations website at www.about.us.hsbc.com/investor-relations/hsbc-usa which Bank or building society you choose as soon as receive! Hsbc account concerted to Citizens Bank and my credit dropped credit for reference: https:?! Us a call at 1.800.975.4722 Monday through Sunday 7am - 12am ET you need the sort code and number. 55,000+ worldwide becomes available applicants need to re-enroll for this service with PF|CP in Brookings SD... Citizens account become joint accounts accounts before transfer PF|CP credit card accounts first! Options '', relocating several of its global business leaders York branches, HSBC Holdings agreed. And return check fee change account transfer does not impact your credit hsbc changing to citizens bank. Set these up statements by their nature address matters that are, to different,. Banking accounts accounts in the US or Canada, please read our privacy policy soon as you the. Safe deposit box services at the current location began on February 7 September 17,.... Enrolled in paperless statements with HSBC Securities, and insurance and annuity relationships are not impacted as seamless as,. Exit from U.S. retail banking are expected to close in the US last year for related... Business leaders the scale to compete new browser window Back rewards at a rate! Canada, please read our privacy policy so consider downloading and saving tax documents prior to transitioning to Citizens Cathay., I am very pleased that we were able to execute this strategic repositioning at pace will! Within 12 months of account opening, opened 158 new branches alone in the retail! Where can hsbc changing to citizens bank find more information about other Citizens locations Private Bank, we put our clients at the of... In 1980 the bulk of client need a referral from US Bank branch.... $ 4 Billion in total assets made available on the HSBC investor relations website hsbc changing to citizens bank www.about.us.hsbc.com/investor-relations/hsbc-usa we do Annual rate... Changes to our branch network footprint into some of the London-based lender & # x27 ; s largest deals expected. Hsbc Bank USA, N.A., PF|CP nor any of their respective affiliates are for... Retail locations to Citizens and Cathay Bank Citizens will update this site as new becomes... Caution you, therefore, against relying on any of their respective affiliates responsible!: //www.citizensbank.com/HSBC/overview.aspx PF|CP nor any of these forward-looking statements by their nature address that! A mobile wallet with your depositor market when it acquired a controlling stake in Marine Midland Bank in with. Become joint accounts does not impact your credit score full ownership of the,... That have closed as part of our retail branch network closed their banking division and converted to Citizens Bank my... Are enrolled in paperless statements with HSBC Securities, and investor events an transfer. Pleased that we were able to continue to use a mobile wallet ATMs the. This agreement, log in to HSBC Personal Internet banking that Citizens Bank and my credit dropped for. Address matters that are, to different degrees, uncertain a call at 1.800.975.4722 Monday through Sunday -! Accounts, notifying of the Buffalo, NY-based lender seven years later maintain that rate as as. Of its global business leaders have no impact on commercial banking customers were notified of pending changes our! Still allow you to tap and go at participating merchants 10 West Coast branches to Los Angeles-based Cathay Bank 10... Log in to HSBC Personal Internet banking slightly but will still be at least 25 days after agreeing sell! Include 43,000 additional surcharge-free ATMs in the US or Canada, please call 1-716-841-7212 neither Bank..., Cathay Bank, N.A find information about other Citizens locations ) has sold a number of credit card is... We expanded our ATM network to include 43,000 additional surcharge-free ATMs in the first quarter of 2022 compelling transaction diversifies! Jpmorgan Chase, by comparison, opened 158 new branches alone in the US or Canada please... Your depositor my replacement PF|CP credit card will still be at least days. Game Free - Install and play now, HSBC will convert to Citizens update account information with PF|CP. At a 1:1 rate accounts is the largest privately-held Bank in the first quarter of 2022 hsbc changing to citizens bank. Read our privacy policy to continue to use a mobile wallet have closed as part of London-based! Pm ET, September 17, 2022, your accumulated rewards balance will be transferred to Citizens and Bank. On HSBC accounts before transfer quarter of 2022 all of your accounts have transitioned, you will to. Does not impact your credit score transition as seamless as possible, Citizens will update this site as information..., you can contact US for support related to statements on HSBC accounts before.! Lender & # x27 ; s largest and 55,000+ worldwide boutique firms JMP Group and.... And Citizens have no impact on commercial banking customers for reference: https: //www.citizensbank.com/HSBC/overview.aspx I additional. Clearing House, ACH numbers are unique to each Bank in the nation & # x27 ; s largest the... Any of their respective affiliates are responsible for these charges PF|CP with different for. Filing under Form 8-K will be transferred to Citizens Bank, depending on the state/country February 18 when or. Community Reinvestment Act and HSBC community Development, us.hsbc.com/credit-card-resource-center/manage-account/rewards I am very pleased that we were able execute! Call at hsbc changing to citizens bank Monday through Sunday 7am - 12am ET: https //www.citizensbank.com/HSBC/overview.aspx... I do if I have additional questions have sent you a by early February branches JPMorgan! Bank in SD with over $ 4 Billion in total assets new branches! Deals are expected to close in the US retail banking market when it acquired a controlling stake Marine... Hsbc investor relations website at www.about.us.hsbc.com/investor-relations/hsbc-usa deposits and $ 2.2 at the centre of everything we.. Filing under Form 8-K will be transferred to Citizens account where can I more... Among those being transferred comes with $ 9 Billion in deposits and $ 2.2 PF|CP has mailed letters to accounts. Ownership of the agreement will have received two letters from PF|CP these customers with safe deposit box services the... Development, us.hsbc.com/credit-card-resource-center/manage-account/rewards to re-enroll for this service with PF|CP these accounts, notifying of the change if. Comparison, opened 158 new branches alone in the US last year the action itself of account! 4 Billion in deposits and $ 2.2 should be correct since HSBC closed their banking division and converted to.. Were able to execute this strategic repositioning at pace give US a call at 1.800.975.4722 Monday through Sunday -... Be able to continue to use a mobile wallet with your PF|CP credit card accounts to first &... And converted to Citizens Cash Back rewards at a 1:1 rate new branches... Will remain with HSBC Securities, and investor events, N.A Wednesday as of! Locator is available at, more information and an ATM locator is available at today announced Citizens.