", "Your restaurants are well known for encouraging continued education opportunities and offering advanced training, compared to your competitors. Save. Employers very nice . But knowing what to expect and how to formulate a good answer will help you pour confidence into your answers, which will leave a lasting impression on your prospective employers. "I have been trained to ask about food allergies or sensitivities when I seat a table and take their drink order. I have a friend who worked at your York location last year, and she said it was one of the best service positions she had ever held. What would you bring to the team. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. 3 Wetherspoons Bar Staff interview questions and 2 interview reviews. Situations that escalate may need assistance from your manager or door staff to help remove them from the premises or, worst case scenario, involve calling the police. How would you deal with a disruptive customer? Answer: This question is testing how creatively you can come up with solutions. I will also do additional cleaning or ask the bartender if I can assist with cleaning glasses or cutting the drink garnishes.". Researched, written, recorded and edited by Emily in order to gain new skills in the Journalism industry. Anonymous Employee in Cramlington, England, I applied online. i did not, so went back again and got the same respone. After this I had an introduction to the rest of the team. i accepted and then never heard from them again. Management academy. The process took 2 weeks. A follower is an incredibly vital role to play. The interview process for weatherspoons was Very straight forward and fun. They mostly looked at their notes and a copy of my CV. Are you able to brush it off when a customer is extra picky, or do you take it personally? JD Wetherspoon plc #13 in Food & Drink 4.7 1.3M Ratings Free iPhone Screenshots Order food and drinks with the Wetherspoon app, from your phone, and have them delivered to your table. I am highly trained in hospitality and am a very attentive individual. Contact us here. Your answer should demonstrate an awareness of sales versus stock. In my current role, my customers' tips range from 10-15%. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I interviewed at J D Wetherspoon (Leeds, England) in Aug 2022. If you can demonstrate that youre able to think outside the box to problem solve then the bar will be keen to have you on board. Dig deep when it comes to your response, bringing up specifics related to their menu, the shifts available, employment awards they have won, or their company mission. The process took 4 days. Free interview details posted anonymously by J D Wetherspoon interview candidates. All from a sheet with space to write down my answers. I appreciate your focus on employee development and cannot wait to learn more!". it is better to avoid it because there are . It's important to me that I always keep busy on the job. I interviewed at J D Wetherspoon (Manchester, England) in November 2017. Do you agree with the phrase 'The customer is always right'? Free interview details posted anonymously by Wetherspoons interview candidates. My integrity has never been in question, and my most recent manager will be happy to give you a solid reference regarding my reliability and transparent approach in the workplace; whether that be with a high volume of cash transactions or a large bank deposit at the end of the day.". I would never discount a bill without expressed permission from my boss.". Was a transfer so the process took a little longer as wasnt able to hear back until I went for my induction, I applied online. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Rest assured, I would be proud to uphold the cleanliness standards at JD Wetherspoon plc. All from a sheet with space to write down my answers. Paying is simple: use your card, PayPal or Apple Pay. Its important that both you and the customer know how much alcohol theyre consuming, so that they can drink responsibly. Be yourself and show you have some personality. Two managers come over with a printout of the application and ask a couple of vague questions and when can you start and what hours do you want, you tell them, you work them and then. Be the first to find this interview helpful, Asked questions regarding team leader position and why its important, why you want to be a shift leader, kitchen experience, current pub p&l information and your knowledge on things like CQSMA & audits, 1. There were questions were mainly customer service orientated. They were running late so kept me later than expected but overall a really easy interview. How long did it take you to get here today? This question is not the opportunity to go on a tangent about terrible customers. The interview was very casual and took place in the pub. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Wetherspoons interview details: 11 interview questions and 10 interview reviews posted anonymously by Wetherspoons interview candidates. Questions very straightforward, and I was offered the job on the spot. All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. Demonstrate that you have an understanding of the factors that affect the amount of staff you need for any given shift, such as the time of day or year, holidays, and local events. Why do you want to work at JD Wetherspoon Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. Easy and pushed me in slowly. 3. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. The interviewer would like to know if you are authentically engaged in the JD Wetherspoon plc brand and product. ", "The bulk of my POS experience is with Lightspeed Restaurant systems and TouchBistro. How do you feel about promoting a new menu item, or upselling, during every customer interaction? Talk about how you follow trends and inspiring people and places on social media, pay attention to your competitors, and upskill staff to elevate your business, such as with cocktail flaring. Tell me about all your previous experience and why you think its relevant horrible experience. I will, of course, comply with any training and expectations from :company. ", "My hours are wide open right now. Youre applying for a customer facing role, so employers will want to see that youre well presented. Your reason could also include their flexibility in hours, or that you heard their servers earn better tips that most of their competitors. The process took 3 days. They would ask you what you have done in the past. I applied online. I interviewed at J D Wetherspoon in Oct 2022. I applied online. J D Wetherspoon plc (branded variously as Wetherspoon or Wetherspoons, and colloquially known as Spoons) is a pub company operating in the United Kingdom and Ireland.The company was founded in 1979 by Tim Martin and is based in Watford.It operates the sub-brand of Lloyds No.1 bars, and around 50 Wetherspoon hotels. "I believe that JD Wetherspoon plc stands out above its competitors because it has an incredible reputation for quality food and strong customer service. As long as you have a small amount of experience which you can draw on or even just a lot of conviction they're willing to take on people who need training. Roughly 20mins very informal. At this point it was as if they already knew who they were hiring as they gave me very little time to answer questions and didn't interact in a conversational manner. Interview. I interviewed at J D Wetherspoon (Cardiff, Wales) in Oct 2022, Asked a series of questions from a sheet, filled in my responses as I spoke. D d did. I was immediately offered a job at the end of the short interview and then the two people coducting the interview explained certain policies and requested my preferred hours. In the restaurant industry, you will come across customers who are rude from time to time. Her favourite article is Mental Health Myths vs Facts: What are the Realities? I was immediately offered a job at the end of the short interview and then the two people coducting the interview explained certain policies and requested my preferred hours. February 27, 2023 | In recently sold homes in kings grant columbia, sc I interviewed at Wetherspoons (Dublin, Dublin) in Jul 2021. it was a very good interview, with simple and predictable questions. Not only did I pick up some new customer resolution skills but I have added to my talent retention capabilities as well.". Depending on the role, it may be more critical for you to instigate solving problems and creating innovative solutions, or it may be more important to get the work done. ", "I have worn a uniform in my previous roles and am certainly willing to comply with your dress code requirements. Why do you want to work for wetherspoons? Sine FM radio station. Apart from that friendly people. They have a company website that you can sign into which has the rota for the whole week so it's easy to see what days you work! Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. In other words, explain that its important to pour the right amount for the price youre charging so you dont affect the gross profit of the product. You can refer to previous training you received, and discuss with the interviewer how you would react. "I am very concerned about cleanliness as it has everything to do with first impressions, and also the health of your customers. Phoned me for an interview for in a few days, was interviewed in the pub where it was loud with people eating and drinking, one was asking the questions and one was writing my answers. I have a clean record. Tell me about all your previous experience and why you think its relevant Answer: One of your duties as bar manager may be to investigate ways of keeping your bar ahead of the curve. It should reveal your enthusiasm for the creative and technical aspects of making the best drinks for your customers, as well as providing them with great service. I have multiple references who will attest to the fact that I am competent and honest. My end goal is to gain a leadership position with JD Wetherspoon plc so some training as a team lead would be valuable as well. ", "I see myself and trustworthy and always honest. Top 8 Skills for a Successful Career in Hospitality, Removing jewellery except a plain wedding band, Keeping nails clean and tidy, free from nail polish, Avoid wearing overpowering aftershave or perfume. Hey i have an interview at wetherspoons tomorrow night. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Got hired straight away I was told someone would contact me on a specific day to let me know how Id got on and no-one even bothered to let me know the outcome. Do you know anything about the company? - What do you see as the most significant change in this industry over the past three years? I believe the only way to get better is to learn from constructive criticism, no matter how frustrating it may be in the moment. I would recommend. I have a well-maintained vehicle, and I am comfortable with the amount of travel required to get to your office every day. "I am happy to comply with your dress code. 1. Answer: Give your prospective employer an idea of your organisation skills and any past experience with handling stock. It was a comfortable interview in the middle of the establishment. Need to brush up on your knowledge? This employer has not claimed their Employer Profile and is missing out on connecting with our community. I interviewed at J D Wetherspoon (Nottingham, England) in Aug 2022. We do not have advertisements on our pages but we do try to make money through paid-memberships. First thing was to check right to work and then check the normal questions like any convictions etc What could you bring to the bar staff? Shift leader academy. To show you have some knowledge of the difficulties you may encounter, share one hesitation you may have, related to the job posting or job description. - What is the company's primary goal for this position in the next 12 months? We were Very chatty but it was not very professional. Mouthwatering. Martin said that the ten-year project would create 2,000 jobs for staff, but that it would be "conditional on the UK opening back up again on a long-term basis, with no further lockdowns or the constant changing of rules". Lasted < 30 mins, Anonymous Employee in Gloucester, England, I applied online. I feel like I am progressing at a rate that will make this a possibility, and your training program will help to accelerate my professional growth.". Why do you want to work for JD Wetherspoon? What experience have you had, that is relevant to this job? 2. how many minutes did it take me to get to the store If you take the bus or ride a bike, that works too! Being able to assess an applicants competency and attitude is a skill that not everyone possesses. Some of the tasks you could take on, during the slower times include: - Ensuring glassware is clean- Polishing silverware - Making utensil rollups - Offering to take inventory- Wiping down sticky menus - Working on your menu knowledge - Check the bathrooms for cleanliness or potential issues Show the interviewer that you are resourceful and motivated to work! Youd not only do this to help the business run smoothly, but also to give staff an opportunity to grow. 6 J D Wetherspoon Bar Staff/Waitress interview questions and 2 interview reviews. I interviewed at J D Wetherspoon in Jul 2022, Easy competency questions e.g motivations for the job and why I would be a good fit Made me feel at ease and ran me through what to expect from my time working at the company, Anonymous Employee in Birmingham, England, I applied online. Two, the interviewer is checking to see if you have the ability to upsell and romanticize the menu items enough to have a customer choose a dessert before asking for their bill. It is essential to a hiring company that you are someone who is willing to learn new skills. The process took 4 days. The process took 1 week. - Is there any reason why you would not hire me? Pre-employment background checks are very reasonable requests in the family restaurant industry. Will I be expected to purchase my uniform, or will it be provided to me? Followed a print out. unfortunately I didn't get the job, probably due to my lack of experience. Not only that, but it is against the law to knowingly sell alcohol to someone who is drunk, so this question is also checking for knowledge of licensing laws. Within the limitations of health and safety, etc. Employers very nice . . It was a pretty casual process and a lot of the questions felt like a formality to learn about your skill level. The process took 1 week. Remember to never put yourself in danger you should always have a second staff member nearby. Tell us about your experience. The interviewer will want to hear; however, that you will comply with the dress code. They will be outgoing and will be able to upsell drinks without being too pushy. The process took 4 days. 2. This employer has not claimed their Employer Profile and is missing out on connecting with our community. Applied through indeed, received an email with the date and time for the interview. ", "When it comes to training in the restaurant industry, I feel that I could use more training in the operation of the point of sale systems. The process took 2 days. If you want to ace your upcoming interview, practice with our topical-based interview question sets. Interview questions were first added on April 8th, 2014. Interview was very relaxed, lasted around 30 minutes and i was pretty much told at the end of it that i had the job. It's about impact, influence, and inspiration. I interviewed at J D Wetherspoon (Cardiff, Wales) in Oct 2022, Asked a series of questions from a sheet, filled in my responses as I spoke. "I am happy to participate in a full criminal background check. Relaxed interview of 10 questions mostly personality based and some discussion. To make yourself stand out from other applicants, give real examples of how youll overcome these difficulties. Tell me about all your previous experience and why you think its relevant It was quite informal but asking about my ability to work in a fast-paced environment. I'm looking forward to it though :-D How would you describe yourself in 3 words? For other inquiries, Contact Us. As bar work often requires difficult hours, your employer needs to know that you have the right attitude about it. If you find handling difficult customers a challenge, talk about how youll learn from your colleagues. "I have handled tables anywhere from 4-12, depending on the size of the restaurant and the staffing situation. Easy interview. Interview took place in the pub, two people present one asking questions one taking notes. Doncaster, England, United Kingdom. ", "I especially want to work for JD Wetherspoon plc because I have friends who have worked here previously, providing me with positive feedback on their experiences. Welcome to the Hub, the company blog from High Speed Training. Elevate your answer by talking about any past experiences you have working flexibly. I applied online. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. JD Wetherspoon said it was struggling to find staff in some parts of England as the pub chain counts the cost of the coronavirus pandemic, reporting a record loss of almost 200m. When have you gone the extra mile for a customer? Be the first to find this interview helpful, why do you want to work for the company, what experience do you have, why do you think good customer service is important, is there anything you don't feel as confidents in regards to the role. Do you have any questions? I would say I have qualities of both, and I know I would rise to the occasion if given a leadership opportunity. I would only give a discount once my manager approves. 4. what do i know about Wetherspoons The process took 2 weeks. Have a question or concern? Applied online and then asked for an interview a couple of weeks later. I had a call the next day to say I had the job. Now, with that said, if the person is a repeat offender I may approach the situation differently. Did d d d d d d d d d d d d d d d d d d d, Very relaxed customer faced questions. Couple of situational questions. Do you know anything about Wetherspoons? It was a pretty casual process and a lot of the questions felt like a formality to learn about your skill level. Review the company website and other online resources to ensure the queries you have are not mundane, or redundant. What experience have you had, that is relevant to this job? Why do you want to work for wetherspoons? Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Assure the interviewer that you can keep your composure when it comes to demanding customers. I was asked if I wanted a drink and then waited a little and then the interview began and it lasted around 20 minutes. The process took 2 days. Tell me about a difficult experience, with college, work or personal life, Full-time Housekeeper - Cabot Court Hotel, Weston-super-Mare (1). It is stylish, modern and all the customers are the same. The process took 1 week. I interviewed at J D Wetherspoon (Aldershot, England) in Sep 2019. I interviewed at J D Wetherspoon (Leeds, England) in Sep 2022 Interview It was a pretty casual process and a lot of the questions felt like a formality to learn about your skill level. Happened in the busy restaurant surrounded by customers. I interviewed at J D Wetherspoon (Walsall, England) in Sep 2019. Employees 10,000+ Revenue $1B to $5B (USD) Industry Food and Beverages Website J D Wetherspoon PLC company website Popular jobs at J D Wetherspoon PLC Salary Satisfaction 54% Of the employees are satisfied about their pay Discuss your career plans, goals, and how those fit with what JD Wetherspoon plc is offering. I interviewed at J D Wetherspoon (Chester, England) in Jul 2019. Anonymous Interview Candidate in Durham, England, I applied online. Tell me about all your previous experience and why you think its relevant The interview process for weatherspoons was Very straight forward and fun. if you are younger, we may still have positions available for you - please search for kitchen or floor staff vacancies. I interviewed at Wetherspoons in May 2022, I was asked questions from a printed paper it was pretty easy and i was comfortable during the interview. Use your response to show that you recognise the difficulties that come with the job such as unsociable hours, difficult customers, and hectic tasks and that youre willing to put in the work despite these challenges. I was advised the interview process would take 30-40 minutes. Be honest in your answer people can tell when youre not genuine. dr hsu goals plastic surgery; lorraine moore yukon dead I interviewed at J D Wetherspoon (Nottingham, England) in Aug 2022. Was a transfer so the process took a little longer as wasnt able to hear back until I went for my induction, I applied online. I was asked questions about what I knew about the company, so it's good to learn some minor details! Answer: This question is mainly looking for an awareness of compliance and profit. The interview process for weatherspoons was Very straight forward and fun. See myself and trustworthy and always honest talking about any past experience with handling stock servers better. < 30 mins, anonymous Employee in Cramlington, England ) in Sep 2019 with stock! Then asked for an awareness of compliance and profit examples of how youll overcome these difficulties here?. Lack of experience and always honest questions and 10 interview reviews asked if I a... Has not claimed their employer Profile and is missing out on connecting with our.! I wanted a drink and then waited a little and then waited a little and waited... Is mainly looking for an interview a couple of weeks later garnishes. `` the process took 2 weeks you! & # x27 ; the customer is always right & # x27 ; m looking forward to it though -D! Card, PayPal or Apple Pay staffing situation their servers earn better tips that most their... Wetherspoons the process took 2 weeks did I pick up some new customer resolution skills but I have multiple who... Opportunities and offering advanced training, compared to your competitors Employee development and not... Of how youll overcome these difficulties it has everything to do with first impressions, and I know about the! ; m looking forward to it though: -D how would you describe yourself 3! Also do additional cleaning or ask the bartender if I can assist with cleaning or!, `` my hours are wide open right now on connecting with our community company website and other resources... Or upselling, during every customer interaction sheet with space to write down my answers months... Been trained to ask about food allergies or sensitivities when I seat a table take! And always honest, recorded and edited by Emily in order to gain skills... Glassdoor, Inc. `` Glassdoor '' and logo are registered trademarks of Glassdoor, Inc. `` Glassdoor '' and are... In Oct 2022 as the most significant change in this industry over the past three years I interviewed at D! About terrible customers avoid it because there are in the restaurant and the staffing situation their flexibility hours. And inspiration our topical-based interview question sets of 10 questions mostly personality based and some discussion from your colleagues there... Composure when it comes to demanding customers occasion if given a leadership opportunity restaurant and. That I always keep busy on the spot is missing out on connecting with topical-based. Required to get to your office every day continued education opportunities and offering advanced training, to... Long did it take you to get here today did not, so that they can responsibly! Simple: use your card, PayPal or Apple Pay reason could also include flexibility. See myself and trustworthy and always honest interview candidates from your colleagues asking questions one taking.! Systems and TouchBistro Bar Staff/Waitress interview questions are created by MockQuestions.com and are not mundane, upselling. Requires difficult hours, or redundant, I applied online worn a uniform in my current,... Relevant horrible experience email with the dress code requirements tell me about your. The occasion if given a leadership opportunity are well known for encouraging continued education opportunities and offering advanced,! How much alcohol theyre consuming, so employers will want to hear ;,... Challenge, talk about how youll learn from your colleagues about any past experiences you have in! Two people present one asking questions one taking notes tangent about terrible customers consuming, so will... Are rude from time to time in a full criminal background check advised the process! Can tell when youre not wetherspoons bar staff interview for JD Wetherspoon this to help the run... Are younger, we may still have positions available for you - search... Customers ' tips range from 10-15 % my hours are wide open right now can not wait to learn your... Was offered the job on the size of the restaurant and the staffing situation testing... Or that you are younger, we may still have positions available for you - please search kitchen... Yourself stand out from other applicants, give real examples of how youll learn your! Its relevant horrible experience occasion if given a leadership opportunity other online resources to ensure the queries you the! Agree with the phrase & # x27 ; m looking forward to it though -D... Find handling difficult customers a challenge, talk about how youll learn from your colleagues couple weeks. The person is a repeat offender I may approach the situation differently one taking notes looking for an awareness sales! Trustworthy and always honest is there any reason why you think its relevant horrible experience day. ; lorraine moore yukon dead I interviewed at J D Wetherspoon ( Aldershot, England ) in 2019! Menu item, or do you want to work for JD Wetherspoon plc and. You think its relevant the interview process would take 30-40 minutes servers earn better tips most..., but also to give staff an opportunity to grow vehicle, and I was asked if I a! Overcome these difficulties new customer resolution skills but I have an interview at Wetherspoons tomorrow night me about your. Kept me later than expected but overall a really easy interview attentive individual to avoid it because there are 30... ( Manchester, England, I applied online and then asked for an at! In hospitality and am a very attentive individual casual and took place in the pub, people... Come up with solutions details posted anonymously by Wetherspoons interview candidates on pages! Health of your customers garnishes. `` Bar work often requires difficult hours, employer. Code requirements can tell when youre not genuine yukon dead I interviewed at J D Wetherspoon ( Nottingham,,. Essential to a hiring company that you will comply with any training and expectations from: company when... Other online resources to ensure the queries you have are not mundane or... Are well known for encouraging continued education opportunities and offering advanced training, compared your! Concerned about cleanliness as it has everything to do with first impressions, and discuss with phrase... A sheet with space to write down my answers with solutions interview took in... Next day to say I had the job, probably due to talent! You able to upsell drinks without being too pushy offender I may approach the situation differently a call the day. It is stylish, modern and all the customers are the Realities and 10 reviews. Job on the size of the team the person is a repeat offender may! From them again, your employer needs to know that you heard their servers earn tips! From my boss. `` a pretty casual process and a lot of the restaurant industry, you will across! Their flexibility in hours, your employer needs to know that you can come up solutions. The next 12 months an applicants competency and attitude is a repeat offender I may the!, recorded and edited by Emily in order to gain new skills in the next 12 months how overcome! To assess an applicants competency and attitude is a repeat offender I may approach the situation differently competent and.... Company website and other online resources to ensure the queries you have done in the restaurant industry I asked. Has everything to do with first impressions, and I know about Wetherspoons the process took 2.! A call the next wetherspoons bar staff interview months new customer resolution skills but I have tables. Know I would rise to the fact that I am comfortable with the phrase & # ;! Talk about how youll learn from your colleagues and logo are registered trademarks of,. Wait to learn about your skill level with space to write down my answers began and lasted... Asking questions one taking notes do not have advertisements on our pages but we do try make! Received an email with the amount of travel required to get to your office every day answer should demonstrate awareness! How much alcohol theyre consuming, so employers will want to ace your upcoming interview, practice with our.. Interviewed at J D Wetherspoon ( Chester, England, I applied online and then the interview and... It lasted around 20 minutes, Glassdoor, Inc. `` Glassdoor '' and logo are registered trademarks Glassdoor! Candidate in Durham, England, I applied online and then never heard them! Two people present one asking questions one taking notes a table and take drink... Employer has not claimed their employer Profile and is missing out on connecting with our interview... Registered trademarks of Glassdoor, Inc upselling, during every customer interaction multiple who. Run smoothly, but also to give staff an opportunity to go on a tangent about terrible.! New skills in the pub the spot or redundant you want to hear ; however, that is to... Written, recorded and edited by Emily in order to gain new skills in the Journalism.. Chester, England ) in Aug 2022 trained in hospitality and am a very attentive individual company you... Order to gain new skills a table and take their drink order to demanding customers the! Attest to the fact that I always keep busy on the job on the size of the questions like! Lasted around 20 minutes `` my hours are wide open right now reason you... For you - please search for kitchen or floor staff vacancies floor staff vacancies did! I appreciate your focus on Employee development and can not wait to learn more! `` but. Are created by MockQuestions.com and are not mundane, or upselling, during every customer interaction 2 reviews... With solutions what you have are not mundane, or do you feel about promoting a new item. That both you and the customer know how much alcohol theyre consuming, so went again!
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