Well I just could not do nothing, screw it if I made it worse. At Your Command. Mine is a 2018 model purchased in Nov 2017 and has the smaller/basic screen. Somehow XM even got activated, which I only had for a few months after I originally bought the car. I have read about others who also had received the OTA update & it messed with things on their Rams. They are ordering me a new radio and feel there's a hardware issue. Drivers may also be able to file claims for their cars diminished value, any out-of-pocket repairs, and the difference between what they paid and what they should have paid for a car with an allegedly defective infotainment system. There is nothing 'random' in broken code. This help content & information General Help Center experience. This works best in systems where there are phone and voice activation buttons on the steering wheel. When your radio was installed, what is the status of your PP? I need some help as I am almost to the point of taking the car to the dealer. No worries, you should always do what you are comfortable with (says that in that post too). It just takes a few easy steps to sync your smartphone with the Uconnect system. You have a USB port on the radio. Any ideas on how to fix it? Im having an intermittent issue with the 8.4 UConnect in my 2019 T/A 392. You are using an out of date browser. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. Usually the clock spring (spiral cable). JavaScript is disabled. Today, I was driving home (long trip) and had to pull over and shut the vehicle off to be able to turn the heated seat and steering wheel off and to get the cabin heat to turn off in the truck. Quick search in forums didn't find similar issues. New car warranty ends sometime in Feb. 2021, 3 years after I bought the car, and I'm not sure I want to own the car out of its new car warranty. Nothing presented should be relied upon you for your modification or repair plans for your vehicle and is not in any way professional mechanical advice. Before commenting, please review our comment policy. Does anyone have any other ideas or info on this issue? A bug in the Uconnect software If you have recently updated your Uconnect system, there is a possibility that there is a bug in the software. Fortune 50, 100, 500 and when sh** goes sideways somewhere and you get called in, pressure's on. Screen would lock on the Phone or Android Auto. Allegations have surfaced that a defect in Fiat Chryslers Uconnect system is causing some vehicles entertainment, communication and navigation features to malfunction. When I put it back in and turned the radio on, I didn't get the normal start up screen and everything was blue with some of the icons missing. Search. Only just happened, usually I say call home and it does, or my wifes contact details etc. I'm still amazed that systems so complicated like that one cloud company's global network run as smoothly as they do, because we all knew how patched together it really was with the proverbial bailing wire and duct tape. Finally got around to checking the Uconnect version on my 2018 R/T. Thanks for the tip. JavaScript is disabled. New owner, bought my 1500 last month and since first week, it keeps loosing the radio presets (FM AND SAT). My vr wouldn't work with the nav system the other day now it's fine. YOUR OWNER PROFILE IS NEARLY COMPLETE PLEASE. I can help with TPMS adjustment. Won't soft boot at all. Makes me shudder to think about. Thanks for joining us! Staffed M-F 7:30am-5:30pm EST by the Stellantis Social Engagement Team. For the rest of my trip, Carplay worked, but I couldn't use the steering wheel controls. Hello, I have the same problem too, I wonder if you fix the problem and how ? The first port of call is to do a soft reset. Matthew Wilson is an American academic, writer, and gearhead. They are full of crap saying its a random thing, if the software is problematic - we all have the same issue! I also asked them to put in the steering wheel switch and they say it won't work. All I could do was switch the unit on and off. Press the Paired Phones and Audio Devices buttons on the touchscreen. Touch screen does not work half the time. Its a better idea though to have your dealership handle this issue for you to avoid any possible negative repercussions down the road. While the vehicle is on and running on the steering wheel, hold down the voice command and green phone buttons for 30 seconds 2. The automaker, however, has done little to remedy the issue, aside from replacing defective parts with more defective parts, the suit claims. *#Clockspring #Horn #Airbag #SteeringWheelControlsSubscribe for more automative tips! Forums. Apple iPhone users even have the option of hearing a familiar voice respond to their questions and commands - Siri - with Siri Eyes Free from Uconnect **. How to Change a Clockspring (Steering Wheel Controls, Airbag Light & Horn not working) | AnthonyJ350 12,765 views May 27, 2020 If your steering wheel controls and horn are operating in. Here is how this works. They may also lose access to safety features such as the back-up camera and hands-free phone use. Your problem could be a blown-out fuse. Took it right back to the dealer and the module was bad. I bought the cheapest one off of eBay I could get shipped in 3 days. I will be bringing back tomorrow. If not, try the following method. The following is an example of complaints posted online by drivers whove had problems with their Uconnect systems [sic throughout]: It has been alleged that Fiat Chrysler is aware of the issues drivers are experiencing, as the companys representatives, dealers and technicians have all admitted that the Uconnect system defect is a known and pervasive problem.. the volume buttons now change the volume to the u-connect because there is no way to turn on the radio from the steering wheel. I am having the same problem with my 2017 Patriot kits barely 3 months old. . At the same time the buttons stopped working, the backup cam's grid guides also disappeared with it. It may not display this or other websites correctly. A common report attributed to this is the screen peeling and eventually not working anymore. Press the Disconnect Phone button on the touchscreen. Looks like I'll be making an appointment with my dealer. It's version 18.20.2e. Dodge Charger Electrical Problems and Questions, Charger Performance Mods - Engine - 5.7L HEMI. Get answers to questions about your Uconnect system. Current Stellantis N.V. vehicles support Apple CarPlay over a wired connection. For a better experience, please enable JavaScript in your browser before proceeding. A successful class action lawsuit could force Fiat Chrysler to find a real fix for the problem. Whew!! Press the Delete Device button on the touchscreen. Go Fast Have Fun make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the Video or the information, products, services, or related graphics contained on the Video for any purpose. The Fora platform includes forum software by XenForo. I called Dodge and got the UConnect reset procedure for my car (park, close doors, press start twice w/o starting, press and hold phone and VR buttons for 30 seconds, turn off car, open door for 30 seconds, close door, restart car) but that hasn't seemed to help. A forum community dedicated to all Dodge Charger owners and enthusiasts. I had all my controls on my 2010 Rogue stop working. Disconnecting A Smartphone or an Audio Device. I already know I have the latest software update, same issue with the phone too, but I can recieve incoming calls, that works fine. Steering wheel controls work intermittantly. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. More data flowed across that global network than Google and Microsoft combined. Make and receive calls, listen to and respond to text messages*, ask for directions and more - all without taking your hands off the wheel or eyes off the road. Additionally, the UConnect system has completely rebooted unexpectedly while driving." bripappas, 2017 Jeep Compass Trailhawk driver, myjeepcompass.com Bump. Ha ha, sure don't miss those days! Come join the discussion about performance, modifications, troubleshooting, Hemi Mopar power, power-adders, and more! information here is for reference only. There are also numerous tutorials on YouTube that can walk you through the process of updating your firmware. Chrysler, Dodge, Jeep, Ram, Wagoneer and Mopar are registered trademarks of FCA US LLC. If I could have bought my new truck without UConnect I would have. What are the possible causes of your touch screen not working properly? Once the uConnect display is completely off (black screen) open the driver door 4. To pair a smartphone, watch this video or complete the following steps: Step 1: Complete the following steps on the system: Step 2: Complete the following steps in the phone: Step 3: Complete the following steps on the system, Your phone won't reconnect to the system after pairing, Text messaging through your system doesn't work, You can't make a call while connected to the AUX jack, You're having trouble streaming music via Bluetooth, Uconnect 4, 4C and 4C NAV with the 8.4-Inch Touchscreen uConnect Update killed my steering wheel controls. However I'm thinking it should. I just bought a Rogue 2014 with no mechanical issues. The person I bought the truck from took the 730 out and installed a aftermarket unit. Select Settings, press "Phone/Bluetooth", press Paired Phones and then Add Device. Press the Disconnect Device button on the touchscreen. Your smartphone is now paired and ready for hands-free calling+. To disconnect a specific smartphone or Bluetooth audio device, proceed as follows: Deletion of a Mobile Phone or a Bluetooth Audio DeviceTo delete a smartphone or Bluetooth audio device from a list, proceed as follows: Pairing your phone is just the beginning. Both on dash and steering wheel. Years of that kind of tension takes a toll on the 'ole mind and body. With just the complaints about UConnect-5 on this forum, I can't imagine how many more there are from people who know nothing about this or other forums. Click to expand. Oddly enough, i've also noticed that these controls work fine for me when the car is in ACC only mode, but the second I put the car in RUN (whether the car is actually running or not) the same controls suddenly stop working (also making my Tazer unusable and unmarryable too see if this is a Tazer related issue or not). Or, if your smartphone prompts you to enter a PIN, enter the PIN displayed on your Uconnect system. Theres lots of YouTube videos on how to do the swap. Unless you have a high skill level in the electronics repair department, its best to let trained personnel. The only way to get the screen to turn off was to turn the vehicle off and open the door. You must log in or register to reply here. Select your Uconnect system from the device list. This help content & information General Help Center experience. : http://bit.ly/sub2anthonyJ350Watch my most popular uploads! Had received the OTA update & it messed with things on their Rams ; m it. Come join the discussion about Performance, modifications, troubleshooting, HEMI Mopar,... A 2018 model purchased in Nov 2017 and has the smaller/basic screen # SteeringWheelControlsSubscribe for more automative tips the. Does, or my wifes contact details etc of FCA US LLC steps to sync your prompts! Post too ) do a soft reset, 2017 Jeep Compass Trailhawk driver myjeepcompass.com... Like I 'll be making an appointment with my 2017 Patriot kits 3. 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