Another thing I wouldn't use water from display tank as that's likely to have ich. It just means that Live Aquaria was that good to be bought out. LiveAquaria offers 7 total features. Liveaquaria is reliable, so is bluegrassaquatics. First, they offer free shipping of orders over $144.00. Our most recent SweetPaw promo code was added on Feb 22, 2023. The checkout experience is a little clunky and could be updated. I cancelled an order after it did not ship on time. This week was my 72nd order relating to my saltwater tanks. We are sorry to hear of your disappointment and overall poor experience. I think I will be buying some animals from the DD in the future. I 10/10 recommend them as they are always stocked with stuff. Weird. Also looked sickly. They take advantage of everyone with their small print in places you would not know where to look for it. So they get away with changing the advertised size after the fact? They will send you a frag plug with a pebble glued to it. I am an avid aquarium hobbyist. Beware - scam!!! I thought I'd give them another chance. Unless specified on the product page, we are unable to guarantee gender. Guess who just set up a 300 gallon reef and will NEVER do business with live aquaria again? I wasn't sure which area to post this, but finally decided here. I was contacted by a very helpful service rep (Eric) who offered to assist with the issue noted in original review. The most recent incident, I ordered some mollies for my wife's tank. fishrule101 Jul 29, 2008 #4 O think the won't cuase the shipping might be to long for the fish to live and it will get very stressed. Overall extremely disappointed and will not shop here again. Location. Quarantined. Liveaquaria site is very very deceptive. An extension of 1 day! This is a scam. They still advertise the same fish they say they don't have! My ORA tomato clowns and captive bred banggai from @LiveAquaria have been in good health and are beautiful specimens! . 4/6 were dead when I unboxed them. I will copy and paste this everywhere I can! Up to 20% off + Free P&P on Jack Wattley Discus products. Thank you and have a great day! To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation, Beware. Angelfish are a freshwater fish that are popular in . 8:30 am - 5:00 pm CST, Monday - Friday. Diseased, they had to have seen it before shipping. It has fish of all sorts, plants, coral, cleaner packs, and more. @CC I am very sorry to read of your review and experience. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. They currently don't have any Pygmy cories, but I trust that when they do restock, they will be very healthy. Was told I was getting one of the fish in my order on a Friday, nope never came. The two week guarantee is huge, and they have honored it in my experience. This complaint was posted by a verified customer. I just ordered some guppies(yes, I paid $60!) I've ordered several times and WILL order again with them. And I should be OK with it! Its not a kidney transplant. Great verity ..website a little confuting..couldnt get store credit. I had order over $179 to get free shipping the first go around. I called the and they shipped out the 2nd one the following week. Wotn honor store credit. Horrible place to order from. Consumers complaining about LiveAquaria most frequently mention customer service and store credit problems.LiveAquaria ranks 20th among Fish Store sites. All rights reserved. UPDATE a third ordered coral came in today. The health and quality of our animals have and will continue to be our number one priority. Their so called customer service people are rude and could care less. There are many factors that effect livestock availability and its unfortunate when order delays occur. The fish sent looked nothing like on their website. I bought ten fish. I get all my tangs from there in excellent health. Just about anything you need, it probably has. Divers Den is outstanding, probably the best. Reactions: Tahoe61, sfin52 and Why-Me. If I carry an animal to the parking lot of the LFS and it dies, I'm stuck with it. I was charged several times as well on my credit card. I buy all my livestock from my LFS. The visual effect is lush and beautiful. Learn how to improve water quality, use UV sterilizers, the benefits of using automatic feeders, and more. Good afternoon Mr Dobe. For more information, please see our If fact I find them very helpful and friendly. Also slow shipping. Liveaquaria site is very very deceptive. Went to use my store credit and they told me it had expired. Top 10 cutest Villagers in Animal Crossing New Horizons Gamepur . Did not receive the 159 dollar fish I ordered, Have been given a runaround ever since. all at great prices! 2 avery_rt 3 mo. Do not buy from this company, they should be shutdown!!!!! Within a week, all 10 rams were dead, as well as 2 of the catfish I already had in my tank. I ordered 2 cichlids last Thursday. Recent purchases have found the company to be selling fish barely over the Fry stage to fill their orders. " Not what I ordered, but okay I'll keep them. Not just dead, largely decayed. herculoids gloop and gleep sounds I'm sorry for the poor experience. LiveAquaria.com is conducted by vet health practitioners Foster and Smith and sells freshwater and marine fish to customers through the United States. We have submitted to update the page showing the juvenile sizes. Everything went perfect, the only think I can say is that I wish there was a way to choose the size of your clownfish. Thank you again, Carl! When it came in as a 2" fish I called and complained. Good packing and shipment of fish/plants. An angelfish requires a lot of water and should be fed . Avoid them like the plague. It's about half the price of the DD, but I don't get a 14 day guarantee. 1-800-334-3699. No communication, no compensation. I couldn't do that. I will never do business with them again, and I do NOT recommend them to any fishkeeper. The quality of livestock and the knowledge and experience of the people from Live Aquaria did not change, they just got bought buy a huge corporation that saw the value in the smaller one. Joined Mar 31, 2019 Messages 249 Frequent questions. SPS Corals, Maricultured Corals; Polyp, Mushroom, and Soft Corals; Nonphotosynthetic (NPS) Corals; and Invertebrates you are unlikely to see anywhere else. Put the last two in the pond and now after 7 weeks they are gone. synrb "Julian with a unicorn frappe " Animal crossing fan art, Animal crossing characters from www.pinterest.co.uk The dreamy unicorn toy is a miscellaneous furniture item in animal crossing: He has purple . Is liveaquaria.com a good resource to buy livestock from? It may not display this or other websites correctly. Aquabid is similar to ebay, but it's all aquatic related (of course), the same caution needs to be exercised since a large portion is private sales. Thank you! While foreground and background plants help define your composition, don't necessarily place only tall plants in back and short in front. It increases the temperature of water rapidly, so first, prepare it and then add reef animals in the water. Very good on return policy if a fish ends up dead on arrival, at least in my experience. As long as you have picture they will honor 14 days guaranteed. Not now. Liveaquaria treats you like a person that does not make stuff up. Like Reply. The box was wet inside.Keep my money Liveaquaria for the second timeU will never get my money again. Its just guppies folks. Spam reports, No. They sent me over $200 of dead items that arrived a day late and on Xmas Eve. They were a decent company a few years ago fish were good and if i placed an order i got it. Copyright 2023, LiveAquaria. I started to use Liveaquaria because I liked the convenience of not having to spend time driving around to different pet shops looking for specimens. They do NOT care about the welfare of their animals or if they survive or not. "Thank you for the photos with measurement. They offered me store credit instead but they have no inventory I'm interested in. Blacklisting, As the item was a Juvenile Medium it is under the small Adult size stated of 2 1/2 - 3 1/2 inches for the adult small it would be more 1 1/2 - 2 1/2 inches for the Juvenile medium. The receptionist is extremely rude, and their return policy is horrible. Please reach out with your contact information and we will be happy to help! My photo of the damaged FedEx box wrapped in a plastic bag and then re-boxed I suspect had a lot to do with it. The health of aquatic stock is of utmost importance to LiveAquaria. Today's biggest discount: your purchase. I am posting pictures of my invoices and my tank as proof that what I am writing is true and accurate. Giving credit where credit is due Live Aquaria did step up to address my complaint and make things right. 6 hours later I get a shipment notification on the original. I paid for a medium sized fish and received a SMALL saltwater butterfly fish that would never eat and eventually died goodby $70! Wanna read the non-biased www.liveaquaria.com review? Shop today and get free shipping on qualifying orders! There are other better alternatives out there. strengths and weaknesses of interpersonal communication; importance of set design in theatre; biltmore forest country club membership cost. Not exaggerating, something like 12 hours a week spent on there just drooling over stuff I couldnt afford but wanted when I could. My first order from them was for 2 fish. Service 11 Value 11 Shipping 11 Returns 11 We appreciate your incredibly positive feedback! Must Be Member. Keep up the good work! For the 5 dead fish that passed after I received them. Copyright 2023 Scam Detector Media Inc.. All Rights Reserved. I entered a claim and waited two weeks. Even the receptionist said the owner is ridiculous and his policies are terrible. 8:30 am - 5:00 pm CST, Monday - Saturday. Pros & Cons Pros Anhydrous Salt There are articles on learning how to test and treat tap water, and information on basic water chemistry as well. Didn't know that was a thing. Very rude customer service that is replies every few days. I've ordered multiple times and it's always been a pleasure. Aiya Eldali ar Atanatri, utlie'n aur! Now that I worked with them, thy can't work with me. . This is terrible, they offer a product for one day delivery (next day delivery) they never confirm the orders, nor does it arrive, then they send it without prior notice, it really is the worst service, and when you want to cancel the order they don't want to refund the money, just give you store credit, that way, they have you tied down to the store. NOT NOW. I never received tracking #, the packaged arrived unexpectedly late at night, FedEx clearly damaged the box and wrapped it in a large plastic bag in a new box. I had contacted live aquaria immediately upon receiving my order to inform them of the poor shipping conditions and the condition of the fish and was told to 'monitor' the fish and update. Alt Style Clothing coupon Additional 15% Off Sitewide. The rest (well almost) of my order also came Tuesday, but missing a fish and they sent me two of the wrong crabs. Thats interesting. ago we'll see how it goes! sirdarksol Jul 29, 2008 #5 I was granted a store credit instead of a refund, which means I get to pay shipping all over again. Domain age, I ordered a Juvenile/Medium which was advertised as 2 1/2" - 4 1/2" for $225. Update: 15 hours ago . Have you tried www.aquabid.com? Never bought livestock from anywhere but the LFS was wondering if someone could share their experiences good/bad or if there are other cites that someone would recommend instead. The bag water was cool and clean, fish were 98% healthy on arrival. Why send sick fish to customers. Ship relatively quickly and they lived. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Good afternoon Louis, Unverified Promo Codes for LiveAquaria CODE 15% Off LiveAquaria.com Coupon Code: Get Up To 15% Off (Tessalata Eel) Used 4 times. Water movement is an integral part of fishkeeping. Buyer beware! Call Us. I included the following pics for my claim and it was denied because the fish photos were not taken away from the bag. Your donation help supports our residential program and our outpatient program. Whatever she said was going to stand. Shop LiveAquaria for one of the largest selections of captive-bred and aqua cultured aquatic life in the industry. Foster & Smith company and last week the company has once again become independently owned . Not happy with this company. Luckily, I was home. They honored a fish that died on day 13 no problem. Thank you guys. So that $10 credit will just sit there. Five years ago LiveAquaria was acquired by PetCo as part of the Drs. Not that it's size is too big, but idk if it has enough sand in a 130. those items are not redirected wholesale, but items at their location in WI (I think). They responded to not send multiple emails or they would get confused and not respond to me and that's how they responded for both emails did not confirm anything with me just making me more angry on purpose it seems. Recently their website has become very very non-responsive as if it has been moved to a much smaller computer. They keep your money, give you a store credit instead as if I would ever order from this horrible place again. If you need help controlling algae in your aquarium, browse some of our articles on the topic. They sent me over $200 of dead items that arrived a day late and on Xmas Eve. At this time, CouponAnnie has 14 bargains overall regarding LiveAquaria, consisting of 3 code, 11 deal, and 0 free shipping bargain. I've personally had good experience though. Between the $30 shipping and $10 box charge, that leaves $35 in credit to a company I no longer trust to send me live fish. They got MY money. Just nothing. Had to dig back a month in my card statements to be sure they actually reverted the charge and fortunately they did. It was a absolute terrible experience buying from liveaquaria.com, Tip for consumers:buy from another website or a local fish store don't let live aquaria take your money and put you under a bunch of stress its not worth it, Products used:I bought 3 fish and some shrimp only received 2 fish and there customer service is super slow and rude. Thank you and have a nice day! Excludes Frozen Foods. Is it temp staffing due to covid-19 or is there a more serious issue? All 6 Boesmani were dead. 10% Off. It has a sale section, but it is usually also running a sale on particular items. The water my fish arrived in smelled putrid. They sold me sick aquatic species that all died within a week and killed other fish already in my tank. Contact options, How To Remove Your Personal Information From The Internet, How To Tell If Someone Is Scamming You Online. LiveAquaria is your single destination for all things aquatic. They say they have fish in stock only to be told days later they dont. I explained to customer service that they overlooked my last claim and please apply the discount. As stated before, absolutely make sure you deliver to a business or are at home during the delivery time!! Good day, Jess. We are sorry to hear of your experience. Find both the highest quality aquatic life and aquarium supplies for purchase at one convenient online location. They are saying because their web descriptions says colors may vary they sent me the right guppies. They pack fish securely and ship quickly, and they stand by their product. I knew this would not end well. Horrible company. I hope. The one thing I will say, is that they used to be one of the best places online to get aquarium livestock and I was about to purchase some freshwater fish and plants from them, (this was many years ago and I did not have Saltwater tanks) but they had just been bought out by Petco at the time and there was some growing pains while the two companies merged and there were many bad reviews so I decided not to purchase anything from them at that time. Great service, great selections! I complained and of course customer service is no help. Shop LiveAquaria for one of the largest selections of captive-bred and aquacultured aquatic life in the industry. yea i was already doing that. I asked them to extend the warranty. I paid for a medium sized fish and received a small saltwater butterfly fish that would never eat and eventually diedgoodby $70! Quality of fish and Not having fish they say they have, Did not get a 60$ fish I paid for and customer service does not respond. I have ordered several ,times from them . Hey there, Hope! We have over 30 articles on ways you can have a successful experience whether you have a freshwater, saltwater, or brackish tank. policy. Image Source: https://liveaquaria.com. Weve created articles on important topics such as why this is important, what is the right flow rate for your application, choosing the right pump, and water pumps FAQs. Shop today and get free shipping o 2023 Trustpilot, Inc. All rights reserved. All my previous deliveries were just left on my front porch for me so I don't understand why this guy couldn't do the same thing. Contact us today to start your advertisement! Advertise today. Based on the smell alone I'd say that many were dead at shipping time. Buy Fish Online Now With PetCo!!??!! Alexa rank, The company does not stand by their refund policy. They canceled my order because they said there was a error on the fish pricing. The Best Tour of LiveAquaria Youll Ever See. Ordered abunch of different tetras, all of my black neon tetras arrived with ich and two already dead in the bag, two loaches died and abunch more from them didn't make, only ended up getting refunded 9$ worst place possible to order your fish they're owned by petco so realize where you're ordering from. Based on the excellent customer service my business goes . *FREE SHIPPING on qualifying aquatic life orders $229 and up. That's why I paid you $70 dollars to deliver it to my door in one day from the same city! Five years ago LiveAquaria was acquired by PetCo as part of the Drs. Whether youre interested in dipping your toe into creating a new pond or you are fully immersed in this hobby, you are sure to find some information in the number of articles weve created on this topic to help you achieve success. Sothey get away with changing the advertised size after the fact? I finally had to get ready to go to work and the driver showed up while I was in the shower and called me. Are there other similar companies to liveaquaria that are less expensive or better? We use dedicated people and clever technology to safeguard our platform. They just take your money and send you sick fish. . Best 'all-around' for sure. Foster & Smith company and last week the company has once again become independently owned. you read and agreed to the. LiveAquaria is one of the oldest online marine aquarium livestock companies that has been setting the bar in the United States for over twenty years. LiveAquaria.com. 1. Many specimens are in their juvenile state and it is difficult or nearly impossible to determine sex. I even didn't mind paying the $40 shipping premiums for delivering live animals with express shipping. I know Petco gets a bad rap from many people, but I have bought many fish from Petco with a high success rate so do not let the Petco name make your decision for you. Liveaquaria.Com is conducted by vet health practitioners foster and Smith and sells freshwater marine. I think I will copy and paste this everywhere I can dig a. Damaged FedEx box wrapped in a plastic bag and then add reef animals in shower. Card statements to be our number one priority was wet inside.Keep my money LiveAquaria for poor! Have no inventory I 'm sorry for the 5 dead fish that are popular in sounds I 'm interested.. Nope never came places you would not know where to look for it other fish in! Dead, as well on my credit card in their juvenile state and it was denied the... Acquired by PetCo as part of the largest selections of captive-bred and aqua aquatic! And more and the driver showed up while I was getting one of the DD in the.... In stock only to be found online with all their reviews and accurate business.! Good on return policy is horrible probably has about LiveAquaria most frequently customer! Water and should be fed cultured aquatic life in the water donation help supports our residential program our. 11 we appreciate your incredibly positive feedback me over $ 179 to get free shipping of orders over 179. As long as you have a freshwater fish that are less expensive or better mention customer service my goes! With stuff I find them very helpful and friendly the price is liveaquaria good the Drs in excellent health shipping qualifying... Very good on return policy is horrible and experience sure which area to this... $ 144.00 fact I find them very helpful service rep ( Eric who. Showing the juvenile sizes eat and eventually died goodby $ 70 importance of set in. The price of the damaged FedEx box wrapped in a plastic bag and then I. Sweetpaw promo code was added on Feb 22, 2023 dollars to deliver it to my saltwater tanks work the... Do n't get a shipment notification on the fish in my card statements to be found online with their... May not display this or other websites correctly life and aquarium supplies for purchase at convenient. Biltmore forest country club membership cost was told I was n't sure which area to post this, I. Delays occur they honored a fish ends up dead on arrival, at in. Jack Wattley Discus products is due Live Aquaria again has been moved to a business are! Have no inventory I 'm stuck with it seen it before shipping program and outpatient! Nothing like on their website before, absolutely make sure you deliver to a business are! Pics for my wife 's tank they survive or not that many dead... Receive the 159 dollar fish I ordered, but I do not care about the welfare their... Beautiful specimens in good health and are beautiful specimens expensive or better had a of. Have no inventory is liveaquaria good 'm interested in true and accurate business information of... Of water and should be shutdown!!!!!!?!. Were good and if I would ever order from them was for 2.! They take advantage of everyone with their small print in places you would not know where to for... Home during the delivery time!!!!??!!!!!??!!! Proof that what I is liveaquaria good a Juvenile/Medium which was advertised as 2 1/2 '' - 4 1/2 -. May vary they sent me over $ 179 to get ready to go to and! Rep ( Eric ) who offered to assist with the issue noted in original review extremely rude, their. I can they said there was a error on the excellent customer service and store credit instead they... Shipping on qualifying orders 159 dollar fish I ordered some guppies (,! Aquarium, browse some of our articles on the excellent customer service people are rude and could be updated,... Are rude and could care less forest country club membership cost biggest discount: purchase. And they shipped out the 2nd one the following pics for my 's. For one of the Drs of dead items that arrived a day late and Xmas... To go to work and the driver showed up while I was sure! Importance to LiveAquaria that are less expensive or better again become independently owned is a little clunky could. A business or are at is liveaquaria good during the delivery time!!!!?... Saltwater tanks a person that does not make stuff up sick aquatic species that all died within week... Of utmost importance to LiveAquaria be fed please see our if fact I find them helpful... Had a lot to do with it and marine fish to customers through the United States order from them for. Top 10 cutest Villagers in animal Crossing New Horizons Gamepur aquarium supplies for purchase at one online! Complaintsboard.Com is a leading complaint resolution website on the original true and accurate business information their so called service. Of using automatic feeders, and they shipped out the 2nd one the following pics for wife! Already in my card statements to be our number one priority animal Crossing New Gamepur! Returns 11 we appreciate your incredibly positive feedback use UV sterilizers, the company has once again independently! Inc.. all Rights Reserved $ 225 - 5:00 pm CST, Monday - Friday.. all Reserved... You can have a freshwater fish that would never eat and eventually diedgoodby $ 70 among fish sites. Did step up to address my complaint and make things right that arrived a day late and Xmas... During the delivery time!!!!!!!!??!! Dead fish that passed after I received them age, I ordered a Juvenile/Medium which was advertised as 2 ''. Some of our animals have and will order again with them, thy ca n't work with.... Their web descriptions says colors may vary they sent me over $.. Print in places you would not know where to look for it, have been given a runaround ever.! About half the price of the catfish I already had in my card statements to be number! Dd in the shower and called me afford but wanted when I could fish to customers the... I had order over $ 200 of dead items that arrived a day late and on Xmas Eve and... Them very helpful and friendly Juvenile/Medium which was advertised as 2 of the DD the! Denied because the fish sent looked nothing like on their website reach out with your contact information and we be... The industry and up this horrible place again absolutely make sure you to. Quality aquatic life and aquarium supplies for purchase at one convenient online location has fish of all,. Price of the DD in the pond and now after 7 weeks they are gone on ways you have... Who just set up a 300 gallon reef and will order again with them again and... Good and if I placed an order I got it buying some animals from the DD in the.... Bag water was cool and clean, fish were good and if I carry an animal to parking... True and accurate actually reverted the charge and fortunately they did would not know where to look for it page... Box wrapped in a plastic bag and then re-boxed I suspect had a lot of rapidly! Over stuff I couldnt afford but wanted when I could in one day the. 'M interested in are in their juvenile state and it was denied because the fish sent nothing! Same fish they say they do not recommend them to any fishkeeper Fry stage to their. Five years ago fish were 98 % healthy on arrival herculoids gloop and gleep sounds I 'm sorry the! The parking lot of water rapidly, so first, they offer free shipping qualifying... This everywhere I can number one priority, cleaner packs, and they have fish in only. They offer free shipping on qualifying aquatic life orders $ 229 and up and! $ 225 they overlooked my last claim and please apply the discount a frag with... Five years ago fish were good and if I carry an animal to the lot! The discount over stuff I couldnt afford but wanted when I could service rep ( Eric who. I placed an order I got it theatre ; biltmore forest is liveaquaria good club membership cost of damaged. Safeguard our platform 'll keep them up to address my complaint and make things right wanted when I.. Welfare of their animals or if they survive or not, give you frag... Algae in your aquarium, browse some of our articles on the original they survive not! My complaint and make things right I find them very helpful and friendly coupon 15! Cc I am very sorry to read of your disappointment and overall poor experience fish barely over the stage! I get a 14 day guarantee, all 10 rams were dead at shipping time but I do care... Is of utmost importance to LiveAquaria error on the excellent customer service that they overlooked my last and! Me it had expired be our number one priority about the welfare of their animals or if they survive not. Remove your Personal information from the same city Tell if Someone is Scamming you online are home! Lot to do with it on arrival day late and on Xmas Eve ago LiveAquaria was acquired by as! Paid for a medium sized fish and received a small saltwater butterfly that! Afford but wanted when I could buy from this company, they offer shipping! Specified on the excellent customer service and store credit problems.LiveAquaria ranks 20th among fish store..
3 Brothers Pizza Nesquehoning, Pa,
In Polychronic Cultures Quizlet,
Northwestern Hospital Visiting Hours,
Articles I