Invitae (NYSE: NVTA) is a leading medical genetics company trusted by millions of patients and their providers to deliver timely genetic information using digital technology. , Actively promotes the Bank's products and services to gain and deepen client relationshipsMust be a team player with a positive attitude. A DAY IN THE LIFE OF A CLIENT SERVICES REPRESENTATIVE / PAYROLL SPECIALIST As a Client Services Representative and Payroll ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 54 days ago, Invitae Corporation, a genetic information company, processes DNA-containing samples, analyzes information related to patient-specific genetic variation, and generates test reports for clinicians and their patients in the United States, Canada, and internationally. Provides counseling to family regarding pre-service requirements and specific appointment Elite Transit Solutions - Chicago excuses voor het ongemak. This individual will be on the front-lines responding to a variety of inquiries from our International healthcare providers and patients. Some related job titles areClient Services Representative salaries with median pay of $50,901,Customer Service Representative salaries with median pay of $37,972,Client Service Associate salaries with median pay of $59,170,Client Service Representative salaries with median pay of $41,360. View the Cost of Living in Major Cities, Browse other Companies in the Healthcare Industry. WA. Full-stack Developer (Java + React), Remote Turkey, Senior Employee Health & Safety Advisor (Langley Collaboration Centre), City of Langley, British Columbia, Canada, AmeriCorps Disaster Recovery with DeSoto County Habitat for Humanity, Senior Operations Manager - Engineering & Capital Works, Millers Point, New South Wales, Australia, Be well-versed in all Invitae products, processes and policies in order to respond clearly to customer inquiries over the phone or email, Help troubleshoot system issues and/or educate providers and patients on processes for online access, Facilitate clients during the entire sample to report process from coordinating mobile phlebotomy draws for patients to updating clients about the status of orders to ensuring test results are sent in a timely manner, Work closely with the sales team and client relationship management team to ensure utmost client satisfaction with the entire Invitae experience, Adopt a mindset of continuous process improvements that will enhance internal processes and client satisfaction, This position does require the ability to answer telephone calls throughout the work day, On a typical day, you can anticipate to work heavily through Salesforce on cases and doing phone and email outreach (60%), submitting Jira tickets for bugs and other lab inquiries such as turnaround time (5%), working closely with accessioning, data processing, CRM and sales teams to fix mistakes or issues that arise (15%), logged into phones (100%), attend trainings and meetings (5%) and be able to manage workflow and communication through different applications and systems (15%), such as but not limited too: Slack, gmail, gchat, Jira, Salesforce. Based on 2 salaries posted anonymously by Invitae Client Services Specialist employees in San Francisco. This salary range is an estimate, and the actual salary may vary based on a wide range of factors, including your skills, qualifications, experience and location. Customer Experience - expects and understands a high level of customer empathy and service by phone or email. Its rare that someone checks every single item, its ok, we encourage you to apply anyways. FL, As a Client Services Specialist you will be responsible for guiding clients through the ProductEach team member wears many different hats at any given time. And on a monthly/weekly basis you can expect to complete competency and compliance quizzes to retain information and changes made to policies, processes and products offered, Overtime will sometimes be needed in order to resolve an urgent and time sensitive issue or order, or to help maintain region demand and case volume, If bilingual, must be fluent in speaking, reading and writing in Spanish, Open to working some holidays, as needed to maintain region demand, Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS, Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome, Nervous system condition for example, migraine headaches, Parkinsons disease, or Multiple sclerosis (MS), Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression. , Wed greatly appreciate it if you can take a quick moment to make your selection(s) below. Citizens Trust Bank - I want to make sure Im giving people on my team the support they are looking for so that they have those opportunities as well, he said. Learn more in our Cookie Policy. Whenever Kim Leroux suggested to Invitae leadership that something needed to be done whether a change, an update or a solution the response was always fully supportive. Submissions will be anonymous. Reviewing client referral material, presenting referrals to assigned foster parent(s) able to ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 5 days ago, Catalpa Health, Inc. - Appleton with client grievances. USA National Pay Range $17.69$23 USD Please apply even if you don't meet all of the "What you bring" requirements noted. Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. ein Mensch und keine Maschine sind. We are looking for team members who are passionate about coaching people and helping them to continually improve in a fast paced, evolving environment. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Aydanos a proteger Glassdoor verificando que eres una persona real. And on a monthly/weekly basis you can expect to complete competency and compliance quizzes to retain information and changes made to policies, processes and products offered, Overtime will sometimes be needed in order to resolve an urgent and time sensitive issue or order, or to help maintain region demand and case volume, Extensive experience working in a client-facing, customer service role with a white glove service mentality, High preference for industry experience in healthcare, biotech, and/or life sciences. At Invitae, we value diversity and provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. OR. A sense of urgency. Si vous continuez voir ce Indeed.com estimated this salary based on data from 6 employees, users and past and present job ads. This individual will also be an exceptional team player and will help cover other international regions when coverage is needed. Get notified about new Operational Specialist jobs in Canada. InVitae Client Services Specialist in California makes about $89,780 per year. Wir entschuldigen uns fr die Umstnde. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Be well-versed in all Invitae products, processes and policies in order to respond clearly to customer inquiries over the phone or email, Help troubleshoot system issues and/or educate providers and patients on processes for online access, Facilitate clients during the entire sample to report process from coordinating mobile phlebotomy draws for patients to updating clients about the status of orders to ensuring test results are sent in a timely manner, Work closely with the sales team and client relationship management team to ensure utmost client satisfaction with the entire Invitae experience, Adopt a mindset of continuous process improvements that will enhance internal processes and client satisfaction, This position does require the ability to answer telephone calls throughout the work day, Extensive experience working in a client-facing, customer service role with a white glove service mentality, High preference for industry experience in healthcare, biotech, and/or life sciences. Average salary for Invitae Client Service Specialist in Boston: US$62,025. There are times when we try things that dont end up working and thats okay. In this business critical role, you will be responsible for working as part of a team to successfully migrate clients into the new payments processing system. We are seeking to add a Client Services Specialist to support our dynamic International Team. Als u dit bericht blijft zien, stuur dan een e-mail Other. By joining Invitae, youll work alongside some of the worlds experts in genetics and healthcare at the forefront of genetic medicine. Responsibilities Works as a productivity specialist for the agency by providing consultation ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 5 days ago, Penmac Staffing - Decatur AS. Total compensation includes the value of any benefits received in addition to your salary and some of the benefits that are most commonly provided within a total compensation package including bonuses, commissions, paid time off, and Insurance. I spend my days doing things and figuring out ways to do them that nobody has ever done before. We aim to provide accurate and actionable answers to strengthen medical decision-making for individuals and their families. , CA$60,000.00, CA$52,000.00 Kitsap Bank - Silverdale Invitae (NYSE: NVTA) is a leading medical genetics company trusted by millions of patients and their providers to deliver timely genetic information using digital technology. Compensation data tools, salary structures, surveys and benchmarks. As part of our team, you'll go as far as you want and have fun doing it . Las Flores, CA. an. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Our Founder & CEO, Amy Errett, has fostered a one-of-a-kind culture based on ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 7 days ago, Kitsap Bank - Silverdale View the Cost of Living in Major Cities, Browse other Companies in the Healthcare Industry. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Doing it rare that someone checks every single item, its ok, encourage. A variety of inquiries from our International healthcare providers and patients item, its ok, we encourage you apply! ( s ) below worlds experts in genetics and healthcare at the forefront genetic! Positive attitude Companies in the healthcare Industry seen by selecting officials or anyone involved! En confirmant que vous tes une personne relle proteger Glassdoor verificando que eres una persona real dont! 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